99 Support questions or comments

• 
  1 week ago
  securemd

  I am waiting from a long time to be add document preview but still not added.
• 
  1 week ago
  mrmed Author

  Hello Mr. securemd,
  
  we hope you are doing well.
  
  Currently, we are focusing on supporting other LLM provider like Gemini.
  Previewing various document types (pdf, csv, docx, xlsx, txt, json, pptx, epub) is a little bit challenging, However, we will add it when we find a suitable time for it.
  
  Thank you Mr. securemd for your understanding and your patience.

• 
  2 weeks ago
  Santaboy Purchased

  hello everyone, i just bought this script and i am stuck in license activation screen, i have tried to use the license downloaded from codester it doesn't work. i don't know how to contact developer, he takes weeks to reply from what i have seen here, please anyone can help thanks
• 
  2 weeks ago
  mrmed Author

  Hello Mr. Santaboy,
  
  No worries, just check your email inbox (and the spam section too).

• 
  1 month ago
  sicelonk Purchased

  Hi there. Please help me as it appears I have an error connecting to rapidapi. I have been active for a year.
• 
  2 weeks ago
  mrmed Author

  Hello Mr. sicelonk,
  
  No worries, just contact us via the email support.

• 
  2 months ago
  securemd

  It's been 1 year since your promise of document preview in chat was planned to be release in next updatest, but... I don't know why you not completing the task you suppose to do.
  Very disappointing
• 
  2 months ago
  securemd

  Any updates
• 
  2 months ago
  mrmed Author

  Hello Mr. securemd,
  
  Not to worry, the document preview will be added in the next update, and we will make sure to inform you as soon as it got released.

• 
  3 months ago
  borntechmedia

  I am getting error while adding new pages "Your domain is not registered with TinyMCE portal"
• 
  3 months ago
  mrmed Author

  No worries Mr. Just contact us via the support email (see the docs).

• 
  3 months ago
  rawkney

  i want api customization i use other api do you make for me i pay more ok
• 
  3 months ago
  mrmed Author

  Hello Mr. rawkney
  
  It depends on the customizations, could you list them?

• 
  3 months ago
  poojagupta Purchased

  which rapid api key you are recommending?
• 
  3 months ago
  mrmed Author

  Hello Mr. poojagupta
  
  Just check the documentation.
• 
  3 months ago
  poojagupta Purchased

  where can I access the documentation? I have purchased not able to use
• 
  3 months ago
  mrmed Author

  Hello Mr. poojagupta,
  
  The documentation is included in the zip file.
  
  if you run into any issue, ensure to consider contacting us via the email support.

• 
  3 months ago
  poojagupta Purchased

  which rapid api key you are recommending?

• 
  4 months ago
  skydev Purchased

  I don't understand when I want to install this script but I'm asked for a codecanyon verification code when I bought it on Codester? What must I do ?
• 
  4 months ago
  mrmed Author

  Hello Mr. skydev,
  
  The ChatPDF platform meant to be on Codecanyon as well. However, it's suspended by us from that platform.
  
  No worries, just contact us via the email support to get your license key.
  

• 
  5 months ago
  lyhiving Purchased

  How can i use the proxy openai site ?
• 
  4 months ago
  mrmed Author

  Hello Mr. lyhiving,
  
  Just contact us via the support email.