90 Support questions or comments

• 
  8 months ago
  CatalystLabs Purchased

  Thanks for the updates.
  Can you consider adding more fields to the customer form such as;
  - Full name, telephone number, country, city?
• 
  8 months ago
  CatalystLabs Purchased

  Also can you advise if front-end text can be updated from dashboard area in new updates?
• 
  8 months ago
  mrmed Author

  Yes, CatalystLabs, we will definitely add the ability to customize the home page in future updates. however, for the time being, we're focusing on improving the chatbot thinking process.

• 
  8 months ago
  kevCruz Purchased

  I need some adjustments. and 2 new features. I can order them from you and pay you for them.
• 
  8 months ago
  mrmed Author

  Please contact us via the support.
• 
  8 months ago
  kevCruz Purchased

  I send a PM

• 
  8 months ago
  slimaidi Purchased

  hello thanks for new update.
  may i know what is for the Ability to add codes between HTML head tags through the Dashboard?
  can we use it for google analytics? like conversion tags
• 
  8 months ago
  mrmed Author

  Yes, it's useful for injecting/adding codes like Google Analytics, Facebook Pixel, etc

• 
  8 months ago
  mozzo Purchased

  Hello,
  
  Can't find my purchase code to activate the script. Ive sent an email. Please check.
  Thanks!
  
• 
  8 months ago
  mrmed Author

  Please check your email back

• 
  8 months ago
  ngahbenoitngah Purchased

  On the demo site, I can't open/upload a document when i'm using my mobile device. When I click on the drag and drop section, it does nothing. I'm using Google Chrome Mobile Browser. How can I fix this?
• 
  8 months ago
  mrmed Author

  Hello Mr. ngahbenoitngah,
  
  it's a browser compatibility issue, and currently, we're working on it to solve it soon. For now, it seems it works only on PC browsers.
  
  For any bug report, ensure to contact us through the support email.
  
  Thanks.
• 
  8 months ago
  ngahbenoitngah Purchased

  Please a follow up question, on mobile, if we add the normal upload button for the user to upload the product, will that solve it temporally while waiting for the long term solution?
• 
  8 months ago
  mrmed Author

  Please, check your email.

• 
  9 months ago
  slimaidi Purchased

  hopefully update ready to be rolled out?
  
• 
  9 months ago
  mrmed Author

  Hello Mr. Slimaidi,
  
  This is a quick update and it includes Stripe Payment Gateway with some bug fixes.
  Currently, the update is waiting for Codester approval to be released.
  
  By the way, Many things are going to be implemented soon in the next updates this month.
  

• 
  9 months ago
  Minimukas

  tomorrow we should get new update boys!!!!
• 
  9 months ago
  mrmed Author

  If you're interested Mr. Minimukas in the ChatPDF platform, ensure getting your copy before the price goes up.
• 
  9 months ago
  Minimukas

  Im waiting until this script will work with other language.

• 
  9 months ago
  robertn1d Purchased

  Can I ask questions on all folders uploaded from one chat only?
• View 3 more replies
• 
  9 months ago
  mrmed Author

  For the time being, you can only chat with one document at time.
• 
  9 months ago
  robertn1d Purchased

  Would it be a hard change if I want to go in and do that change myself? Do you think it could be possible with ease?
• 
  9 months ago
  mrmed Author

  Absolutely yes
• 
  9 months ago
  robertn1d Purchased

  Yes as in it would be easy to change?
• 
  9 months ago
  mrmed Author

  "Yes" means that you have to be very familiar with programing and software development to be able to add/modify the ChatPDF platform.
• 
  9 months ago
  mrmed Author

  But you have the right to change the source code.

• 
  9 months ago
  slimaidi Purchased

  hello Mrmed i hope the waiting for the next update is worth it.
  hopefully a major one
• 
  9 months ago
  mrmed Author

  Hello Mr. slimaidi,
  
  Yes, the next update is going to include mainly the Stripe Payment Gateway, with many optimization for stability.

• 
  9 months ago
  https Purchased

  hi, whats the deal with the license key? not working. sent email.
• 
  9 months ago
  mrmed Author

  Hello Mr. Https,
  
  Codester license keys are invalid, however, just contact us via the email support and you will get your License Code.