90 Support questions or comments

• 
  9 months ago
  sergikoo Purchased

  Can I please get a purchase code
• 
  9 months ago
  mrmed Author

  Yes Mr. sergikoo, just be sure to contact us through the email support.

• 
  9 months ago
  rajeshsingh143

  Do i get SaaS feature in Regular license? What's the difference between Regular & Extended License
• 
  9 months ago
  mrmed Author

  Yes, for the time being, clients can get all the SaaS features with a Regular License, However, an Extended License has many features a regular license doesn't have, such as:
  - Using the ChatPDF platform with multiple domains.
  - it has higher priority support.
  - it has advanced support.
  - includes quick bug fixes (Hot bug fixes)
  - handling the installation for you (if you would like).
  
  Note: ChatPDF will have many additional features included in future updates, and just be sure to get your copy before the price goes up.
  
  Kind Regards.
  
• 
  9 months ago
  jamesb987

  so, will you install at the extended version price??
• 
  9 months ago
  mrmed Author

  Technically, yes.
  However, for the time being, we help/handle the installation for Regular License too.

• 
  9 months ago
  Muhammad Saad Purchased

  Hello,
  
  Please check your email. Please license code is not working.
  
  Thanks
• 
  9 months ago
  mrmed Author

  Please check your inbox again.

• 
  9 months ago
  slimaidi Purchased

  hello
  any ETA for the next update.
  We really want to take this solution to market but we need more features and better user experience.
  And most of all stripe.
  
• 
  9 months ago
  slimaidi Purchased

  and the chat bot need to be fine tuned as sometime it acts strange
• 
  9 months ago
  mrmed Author

  Hello Mr. slimaidi,
  
  Currently, we are focusing on implementing Stripe payment method as well as making the chatbot more stable.
  The next update is scheduled to be released between 1st and 15th of February at max.
  
  If you have any suggestions that could improve the platform, we will be glad to hear them.
  
  Kind regards.
  

• 
  10 months ago
  tonyhoang

  Hello,
  ChatGPT has this function like your script (Read PDF File and Chat).
  So I think You should do some things that's different from ChatGPT, it includes:
  1. Our customer upload PDF File for ChatPDF read like your script at the moment;
  2. Your script can generator code javascript to interact widget ChatPDF in to all websites (Websites of our customers);
  3. in our customer websites, it has window of ChatGPT which can chat with them like chatbot;
  4. It can analyze customer behavior when visiting their website;
  5. It can support multi language in Front End, BackEnd, and Widget of ChatPDF (ChatBot) that's show in our websites of customers.
  Thanks!
• 
  10 months ago
  tonyhoang

  This is interface of ChatGPT Plus that has pluggin to read PDF File and Chat like Your ChatPDF: https://drive.google.com/file/d/1giJbeuJ6f0oszO4oml1mswDqPSnlNb4U/view?usp=sharing
• 
  10 months ago
  mrmed Author

  What you described is called Chat agents with trained data, however, ChatPDF is a little bit different.
  
  Additionally, We may release a specific platform for just chat agents that you could integrate with customers' websites.

• 
  10 months ago
  Freshvibes

  Nice script!
  
  Can you add train and embed on website feature like Chatbase and SiteGPT. So that customer can upload their data, train their chatbots and embed it on their business website.
• 
  10 months ago
  mrmed Author

  I see, but unfortunately, ChatPDF platform meant for chatting with pdfs, and not to be used as chat agents, however we may release a different platform just for chat agents.
  
  Note: If you're interested in ChatPDF platform, ensure to get your copy before the price goes up.
• 
  10 months ago
  Freshvibes

  I will get this too.
  
  But I will also wait for ChatPDF with chat agents with embedding widgets. This feature will really expand customer numbers and use.
• 
  8 months ago
  CatalystLabs Purchased

  I agree, you could release as add-ons and it'll make this system multi-functional instead of having separate platforms

• 
  10 months ago
  cueup

  hi,
  
  Any plans to add a preview of the documents uploaded and for the chat to refence where the info came from?
• 
  10 months ago
  mrmed Author

  We may add this feature in future updates.
• 
  10 months ago
  bubitron Purchased

  It would be essential. Several similar apps have this function in addition to being able to have the requested information in several languages

• 
  10 months ago
  slimaidi Purchased

  installation done very good
  kindly any plans for the following :
  1. Stripe?
  2. RTL?
  3. ability to change the text in frontend page?
  4. what is the recommended size (in pixels for the logos)?
• 
  10 months ago
  mrmed Author

  Yes Mr. slimaidi,
  
  Currently, our priority is to implement Stripe payment gateway into ChatPDF platform.
  Although, customizations such as RTL or editing home page text have to wait.
  For the logo, the optimal size is: 300 x 70 px
  
  Kind regards.

• 
  10 months ago
  slimaidi Purchased

  hello, great web app can't wait to test it
  in your installation doc you are recommending extracting script in public_html.
  i am using a digitalocean vps and i have the httpdocs to extract into it. is this, ok?
  Thank you.
• 
  10 months ago
  mrmed Author

  Yes Mr. slimaidi
  
• 
  10 months ago
  mrmed Author

  By the way, Ensure to contact us via the support email to get your license code.

• 
  10 months ago
  tednote

  I TESTED IT-
  1) Nice script, but gets some prompts wrong. eg listicle,
  2) Can not link to desktop files to upload- ONLY drag and drop ( I personally hate doing that!)
  3) Is it possible to ADD MY OWN CUSTOM PROMPTS? If so HOW?
  5) I intend to buy Extended License-(SAAS) so if clients want new things I should be able to modify. Is this possible?
• 
  10 months ago
  mrmed Author

  Hello Mr. tednote,
  
  1) We are still adding more features as well as fixing the chatbot to make it much stable.
  2) By using Chrome browser, you can select your desired file or Drag and drop to upload, but for FireFox browsers, click to select is not working as intended and it will be fixed in the next update soon.
  
  3) Adding custom prompt to the chatbot is going to be implemented in the next update as well.
  4) I didn't understand what kind of modification that you would like to perform for your clients, could you explain more in details?
  
  If you have any questions, please feel free to ask.
  We will be glad if you have any additional suggestions that could improve the ChatPDF platform.
  
  Have a nice day.