90 Support questions or comments

• 
  11 months ago
  Ross

  do i need paypal can i make it free?
• View 1 more reply
• 
  11 months ago
  mrmed Author

  Yes Ms. Ross, you can make it free for your new users.
• 
  11 months ago
  mrmed Author

  If you have any questions in mind, I'm here to answer.
• 
  11 months ago
  Ross

  you have whats app or skype?
• 
  11 months ago
  mrmed Author

  Usually, We provide support for our clients via email:
  [email protected]
  
  For others, we communicate via:
  dev @mr4web.com
  
  Or through Codester Message Center.

• 
  11 months ago
  rameshphotography

  As Codester staff member @Frederick mentioned, both licenses will have the same features. This implies that I can access all the SaaS features with a regular license, which can be used on a single domain. Additionally, with an extended license, I can use it on multiple domains. Do you agree with this? If so, I am interested in making a purchase.
• 
  11 months ago
  mrmed Author

  Yes, you can have all SaaS features on a Regular License as well.

• 
  11 months ago
  gabrielsvitor

  In addition to the cost of the openai API key, what other APIs would be needed?
• 
  11 months ago
  mrmed Author

  A Rapid API key and it's totally free.

• 
  11 months ago
  bubitron Purchased

  What happened to the Black Friday offer? It lasted 5 days until Monday and it's no longer there?
• View 4 more replies
• 
  11 months ago
  mrmed Author

  The offer still going, however, I'm not sure if it still covers your country.
  
  Note: Black Friday Offers are managed by Codester team.
• 
  11 months ago
  mrmed Author

  if you're interested in ChatPdf platform, ensure getting your copy early, the price may go up soon.
  
  Note: The Extended License includes all the SaaS features + advanced support included.
  
  Thanks.
• 
  11 months ago
  bubitron Purchased

  What is the difference when it comes to SAAS between the regular license and the extended license?
• 
  11 months ago
  mrmed Author

  Hello Mr. Bubitron,
  
  The Regular License is a little bit limited in terms of features and it includes support as well.
  However, the Extended License includes all the SaaS features as well as Advanced support, in addition to fast hotfix and updates.
  
  If you have any more questions, please feel free to ask.
• 
  11 months ago
  FrederickStaff

  Both licenses should have the same features.
• 
  11 months ago
  FrederickStaff

  The only difference between a regular license and an extended license is that you can use the item for multiple projects with an extended license.
• 
  11 months ago
  rameshphotography

  Thanks @Frederick

• 
  11 months ago
  bluenexo Purchased

  Do you have eta on updates?
• View 1 more reply
• 
  11 months ago
  mrmed Author

  Hello Mr. bluenexo
  
  Yes, 1st and 10th of next month.
  
  Note: ChatPdf platform is going to have more frequent update in the next few months.
  
  if you have any suggestions or ideas that could improve the platform, we will be glad to hear them.
  
  Note: To receive your license, ensure to contact us via Codester Message Section or send us an email message via the support email (in the Docs).
  
  Thanks.
• 
  11 months ago
  mrmed Author

  If you run into any issues or bugs, please ensure to report them via the email to be fixed in next update.
  
  dev @ mr4web.com
• 
  11 months ago
  bluenexo Purchased

  I would like to have features and performance that can compete with chatdoc.com This script has is very good.
• 
  11 months ago
  mrmed Author

  Thank you mentioning that, I will implement the most chatdoc.com features in future updates over time.

• 
  11 months ago
  bubitron Purchased

  Hi, when are you going to implement more languages? It is essential that you can ask in other languages.
  A good idea would be like Chatpdf does, as soon as you upload the document it tells you what questions you could ask.
• 
  11 months ago
  mrmed Author

  Sure Mr. bubitron,
  
  ChatPdf Platform definitely is going to have multi chat languages, in addition to many more features are coming soon to the platform.
  
  if you have any more suggestions that could improve the platform, we will be glad to be informed.
  
  Thank you Mr. bubitron.

• 
  11 months ago
  rochaecom

  Hello, is it possible to contact by WhatsApp? When is the next update coming out?
• 
  11 months ago
  mrmed Author

  Hello Mr. rochaecom.
  
  For the time being, WhatsApp isn't supported.
  however, it may get implemented in future updates.
  
  if you have any more suggestions that could improve the platform, we will be glad to be informed.
  
  Thanks.
• 
  11 months ago
  mrmed Author

  The next update is coming soon, and will include some bug fixes and more stable chat agent.

• 
  Nov 15, 2023
  bubitron Purchased

  Please,Is only Paypal available?
• 
  Nov 16, 2023
  mrmed Author

  Stripe Payment Gateway will be implemented as well.

• 
  Nov 15, 2023
  bubitron Purchased

  Hello, please,two pre-sales questions, I suppose it is possible to translate the script via the corresponding php file?
  I have uploaded a document in another language and he gives me the answers in English and I ask him to translate them for me and he says he can't, I guess this is an Openai API issue that can be handled?Thanks
• 
  Nov 16, 2023
  mrmed Author

  ChatPDF Platform is powered by OpenAI API and more languages are going to be supported soon.

• 
  Nov 14, 2023
  bubitron Purchased

  Hi demos aren´t working
• 
  Nov 16, 2023
  mrmed Author

  Please check now.