271 Support questions or comments

• 
  Jun 11, 2019
  bwebb

  does this have an api?
• 
  Jun 12, 2019
  conikal Author

  Hi,
  
  You can refer WordPress REST API in here, https://codex.wordpress.org/WordPress_APIs
  

• 
  Jun 6, 2019
  Codesterfan

  Hi,
  1) Possible to combine petitions and crowdfundings on the same site?
  2) Possible to filter out crowdfundings (collect money) from petitions (collect names/emails), and then display them in different columns on the start page - "latest petitions" and "latest crowdfundings"?
  3) Does the theme call everything for a petition or is it possible to create/use both "start a campaign" and start a crowdfunding" buttons and then link them to separate pages?

• 
  Jun 5, 2019
  hrishikushwaha Purchased

  Hi,
  
  I am really new to the wordpress website creation. Earlier I had tried to make some basic blogging website but this theme seems complicated. I have purchased this theme and looking for some help on how I can create a basic petition website. I'll really appreciate if someone could share any tutorial or something. I am really keen to learn web development.
  
  Thanks!!
• 
  Jun 5, 2019
  conikal Author

  Hi,
  
  From Admin Dashboard go to Appearance > Import Demo Data just in one click you have a complete website. https://d.pr/free/i/9GBTFa
  
  Regards
• 
  Jun 5, 2019
  conikal Author

  Read our document for theme please! https://www.conikal.com/docs/campoal/
  Thanks

• 
  Jun 3, 2019
  systemfailed Purchased

  hi conikal blog in the field comment area without members I want to activate where can i do this
  thank you
• 
  Jun 3, 2019
  conikal Author

  Hi,
  
  Current no option for that, I have add your request on our Road Map for next update version. You
• 
  Jun 3, 2019
  systemfailed Purchased

  thank you conikal

• 
  May 30, 2019
  Codesterfan

  Hi, some questions:
  
  1) What plugins are included in the theme?
  2) Are the plugins licensed and not nulled versions?
  3) I´ve read articles about hidden adware in the theme due to nulled versions of plugins, is that issue solved?
  4) Due to GDPR other persons emails shouldn´t be showed, is that solved?
  5) How long support is guaranteed if we buy this lovely theme?
• 
  May 30, 2019
  conikal Author

  Hi there,
  
  1. This is plugins included: https://d.pr/free/i/09diPb
  2. Of course that is licensed plugins, I can't use nulled plugins and will not do that.
  3. This is premium theme, That will not happen.
  4. Yes, if due to GDPR or not then email will can not showed as public.
  5. Following license on Codester, I will support for 6 month. But we have supported both those who bought it two years ago. Not rules for me, I will support if the problem you report it's core problem on product.

• 
  May 28, 2019
  k2300 Purchased

  Hello,
  
  I encounter two small problems:
  
  1) I'd like to know how to hide the "Amount" column in the dashboard so that the signer does not see it: http://image.noelshack.com/fichiers/2019/22/2/1559065420-capture-d-ecran-2019-05-28-a-19-39-40.png
  
  2) I encounter a problem when submitting a petition we can not choose a decision maker because it indicates a problem of server? : http://image.noelshack.com/fichiers/2019/22/2/1559065448-capture-d-ecran-2019-05-28-a-19-38-16.png
  
  Thank you
• View 26 more replies
• 
  May 28, 2019
  conikal Author

  Hi,
  
  1. Look like you are disabled Give plugin? I'll hidden this soon on update version.
  But you can do it yourself follow this way:
  Create a copied on file on chidren theme from /campoal/template/dashboard/my-petition.php to /campoal-child/template/dashboard/my-petition.php
  and remove code https://d.pr/free/i/C4nwxj and column name https://d.pr/free/i/KTFS35
  
  2. You should check API Search page are exist https://d.pr/free/i/Wfeocq and set page template is API Search https://d.pr/free/i/od0DgD and it need set on Campoal Options > Page https://d.pr/free/i/fNMq4H
  
  You are use older version let check Topics Search page.
  
  That is provide data for search field on your screenshot.
  
  Cheers!
• 
  May 28, 2019
  k2300 Purchased

  Thank you very much it works! I have another question:
  
  1) Thank you email notification on Outlook seems to have a problem with the display: https://image.noelshack.com/fichiers/2019/22/2/1559077017-capture-d-ecran-2019-05-28-a-22-49-44.png
  
  2) The notification when the petition is updated everyone has access to e-mails I made a test to see with 3 signatories and voila what is displayed: https://image.noelshack.com/fichiers/2019/22/2/1559077021-capture-d-ecran-2019-05-28-a-22-50-44.png it means that everyone goes the mails of the other signatories it is very annoying how can we solve that?
  
  Thank you
• 
  May 29, 2019
  conikal Author

  1. Thank you for report the problem. Please to go Campoal Options > Email template and add https: before //facebook.com, //twitter.com https://d.pr/free/i/x0wzaP on Signature confirm template
  
  2. As you known WordPress isn't dedicated platform for bulk email, If want sent bulk email I need sending for each email and this work take a lot of time on browser and take server resourse too to complete one action.
  So, this solved by way integrate with SendinBlue to do this. When you create a petition it'll create an email list on SendinBlue and add email into list when people sign petition. When add Update petition will have option below allow you sending email for supporter from SendinBlue. https://d.pr/free/i/UJH3v0
• 
  May 29, 2019
  k2300 Purchased

  Hello,
  
  Thank you so much ! I managed to configure SendinBlue but I would like to know how to modify the email address and the sender name because I want to send the notifications with my real address and not with "Noreply"? : https://image.noelshack.com/fichiers/2019/22/3/1559141942-capture-d-ecran-2019-05-29-a-16-54-30.png
  
  Thank you
• 
  May 29, 2019
  conikal Author

  You need add sender on https://account.sendinblue.com/senders/ and Verified it, then go to Campoal Options > Auth > SendinBlue to add sender.
• 
  May 29, 2019
  k2300 Purchased

  Hello,
  
  1) The problem persists everything is well configured though. for example the email for the lost password I get it well with the real address but for the thank you email for the signature and the welcome mail is send with the address "No reply" I do not understand because I is never configure mail so that it appears with "No reply"?
  - https://image.noelshack.com/fichiers/2019/22/3/1559162486-capture-d-ecran-2019-05-29-a-22-40-55.png
  
  - https://image.noelshack.com/fichiers/2019/22/3/1559162486-capture-d-ecran-2019-05-29-a-22-36-55.png
  
  2) I would also like to know how to remove the contact button on the profile of a signatory and to be able to modify the image of background: https://image.noelshack.com/fichiers/2019/22/3/1559162582-capture-d-ecran-2019-05-29-a-22-34-05.png
  
  Thank you
• 
  May 30, 2019
  conikal Author

  1. You are using your mail server for that. Let install SendinBlue plugin or use a SMTP to config email.
  
  2. Let add a css code into your style.css on your children theme:
  #contact-btn {
  display: none;
  }
  
  3. You need waiting me develop for background midify on profile.
• 
  May 30, 2019
  k2300 Purchased

  Hello,
  
  1) I just tried with the Wp Mail Smtp plugin in addition to Sendinblue but nothing is done even checking the box forcing the name and the e-mail I receive all the mails with my real email address except for for the mail of "Welcome" and the mail of "Thank you for the signature" which they are always send with the name "No reply"
  
  2) Resolved I managed to remove the button
  
  3) I did not understand your message to know how to modify the background image on my author page?
  
  thanks a lot for your help
• 
  May 30, 2019
  conikal Author

  Try install CB Mail Sender plugin https://wordpress.org/plugins/cb-change-mail-sender/ and change sender on setting https://d.pr/free/i/UaLDFR
  
  It's worked for me: https://d.pr/free/i/z1hyAo
• 
  May 30, 2019
  k2300 Purchased

  The CB Mail Sender plugin is installed on my site from the beginning can you please make a test to register on my site: https://cotizaction.org to see that the welcome mail will be sent to you with the address "No reply" and then you could for example request a new password and you will receive an email with the real address
  
  I could also give you access to the administration
  
  thanks a lot for your help
• 
  May 30, 2019
  conikal Author

  I have solved this problem https://d.pr/free/i/2Sg0VQ and add option for custom sender https://d.pr/free/i/HiEfgi . Don't need use CB Mail Sender.
  Please waiting for update to get it. Thanks
• 
  May 30, 2019
  k2300 Purchased

  I am very happy thank you very much! When will the update be released for the problem to be solved?
  
  thanks a lot for your help
• 
  May 30, 2019
  conikal Author

  You can do it yourself by upload these files via FTP
  
  /plugins/campoal-tapo/inc/email_notificaion.php
  https://mega.nz/#!YDghCQYb!Ayg96_KC4E3dpYCh4s9hL-ycag_dlfY9-H6Gvml6Zco
  
  /themes/campoal/admin/options.php
  https://mega.nz/#!MHgXDYhR!CijlP54UFiuSN4aNB7CzxJpqOs4JY-XJmuPj8jHpX0I
  
  If get new version, you need waiting for a week because I need integrate Google reCapcha
• 
  May 30, 2019
  k2300 Purchased

  Thank you very much I will be able to launch my platform now however the email address has been changed but the box "Sender name" does not work there is only the email address that appears in the mail and not the name j so I reactivate the CB Mail Sender plugin that solved the problem.
  
  Do you intend to modify also the type of writing of a petition so as to be able for example to simplify the setting up of article link in the petition or even the addition of image because I find that it can be complicated for people who know nothing about text formatting : https://image.noelshack.com/fichiers/2019/22/4/1559228194-capture-d-ecran-2019-05-30-a-16-55-16.png
  
  Thank you again for your help
• 
  May 30, 2019
  k2300 Purchased

  I allow myself to come back to you because there is a problem with the two files that you send me the mail "Thank you for your signature" works perfectly however during an update of the petition the signatories do not receive notification is only the administrator receiving the notification?
• 
  Jun 1, 2019
  conikal Author

  You should create a new petition, signing it, then check it on SendinBlue to ensure have contact list have been created with same name and supporter's email was added that list.
• 
  Jun 1, 2019
  k2300 Purchased

  Hello,
  
  I just created a new petition I signed with another email address that are present on Sendinblue but it still does not work only the administrator receives the notification when updating the petition and the signatories receive nothing https://image.noelshack.com/fichiers/2019/22/6/1559382292-capture-d-ecran-2019-06-01-a-11-43-42.png
• 
  Jun 1, 2019
  conikal Author

  Your campaign email is created and sent? https://d.pr/free/i/yWOeYY
• 
  Jun 1, 2019
  k2300 Purchased

  I really do not understand where this problem can come from, but everything is ok since I get the mails from: "Signature confirm template" and all the others there is only this notification that does not work anymore "New update campaign template" yet in the notification settings the box is checked: https://image.noelshack.com/fichiers/2019/22/6/1559396814-capture-d-ecran-2019-06-01-a-15-46-43.png
• 
  Jun 1, 2019
  conikal Author

  Email for Update of petition Sending from SendinBlue as an Email Campaign.
  1. Are you see this on your Add Update page? https://d.pr/free/i/GHnJlH
  2. When you click post update, an email campaign will be create on SendinBlue https://d.pr/free/i/N5tstq it's working or not?
  Have linked linked to Petition Contact list? https://d.pr/free/i/sYUoNn
  3. Sometimes you need validated your SendinBlue account https://d.pr/free/i/kJ1MUR
• 
  Jun 1, 2019
  k2300 Purchased

  A few days ago it worked perfectly I received the notification "New update campaign template" and I saw the results here: https://app-smtp.sendinblue.com/statistics but no campaign was created and indeed in the campaign section it says "Your account is not validated yet."
  
  Here is the bottom of my petition update page: https://image.noelshack.com/fichiers/2019/22/6/1559399442-capture-d-ecran-2019-06-01-a-16-30-32.png
• 
  Jun 1, 2019
  conikal Author

  SendinBlue limited 4 campaign created for account not validated or maybe Campaign status in Draft.
  You should validated account or deleting your exist campaign to test Add Update again.
• 
  Jun 1, 2019
  k2300 Purchased

  I will contact them to validate my account but why the notification "New update campaign template" https://image.noelshack.com/fichiers/2019/22/6/1559400320-capture-d-screen-2019 -06-01-a-16-45-12.png does not send like other notifications and has to go through the campaign section to be send? and why me as an administrator I receive it without problem without it being sent as campaign: https://image.noelshack.com/fichiers/2019/22/6/1559400684-capture-d-creen -2019-06-01-a-16-48-01.png
• 
  Jun 1, 2019
  conikal Author

  As you kown before, "New update campaign template" send bulk email and it's using SendinBlue to sending.
  
  While other notification email using WordPress email function to sending.
  
  Those are two different email systems
• 
  Jun 1, 2019
  k2300 Purchased

  Ok thank you for your help so I will wait for Monday and contact them to validate my account
• 
  Jun 3, 2019
  k2300 Purchased

  Hello,
  
  This is my account has been validated so I created a new petition to make a test I signed with email addresses but the problem is always when I update the petition no campaign is created? https://image.noelshack.com/fichiers/2019/23/1/1559547517-capture-d-ecran-2019-06-03-a-09-36-31.png
• 
  Jun 3, 2019
  k2300 Purchased

  Would you have an explanatory video to really see how to set up the system so that signatories receive a notification when updating a petition they have signed? Because at the beginning the signatories do receive the notification of an update for the petition that they signed: https://image.noelshack.com/fichiers/2019/23/1/1559550078-capture-d- screen-2019-06-03-a-10-18-20.png and this appeared in the following section of sendinblue: https://app-smtp.sendinblue.com/statistics and not in the campaign section Thank you
• 
  Jun 3, 2019
  conikal Author

  Please go to https://conikal.com/support/ and create a ticket then give me your login infomation. I'll check on your site and your SendinBlue.
• 
  Jun 3, 2019
  k2300 Purchased

  It is done
  
  Thank you

• 
  May 21, 2019
  systemfailed Purchased

  I suggest you a different design maybe your business
  
  
  https://www.fongogo.com/
• 
  Jun 6, 2019
  Codesterfan

  Nice crowdfunding site! What theme is that?

• 
  May 20, 2019
  Pedrofre Purchased

  Hey, guys, I have some questions about this theme:
  
  1. In the homepage, how to hide for mobile devices the <div class="home-subtitle">We’re offer complete solution to <br>launch your social movements.</div> .
  
  2 - There is a possibility to include the option to create the crowdfunding campaign inside the "Start Petition" form, like step5, for example? And a unique button for just create crowfunding campaign in the home page?
  
  3 - I see that there is a possibility to create a project in the profile menu for crowdfunding, but after creation where I can edit the crowdfunding campaigns that i just created? (Im not talking about the crowdfunding campaigns inside the petitions)
  
  4- There is any possibility to browse the crowdfunding campaigns? Or do you have only the explorer for petitions?
  
  Thanks
• 
  May 20, 2019
  conikal Author

  1 - add this css into your children theme
  @media only screen and (max-width: 767px) and (min-width: 320px) {
  .home-caption .home-subtitle {
  display: none;
  }
  }
  
  2. It's possible but shouldn't do that:
  - When people start a petition should make it easy for and quickly instead make them confused.
  - It's make submit petition working slower on request.
  - This is petition site and it's should be organizing around petition function.
  - I'll consider to add an option like step 5 base on your suggestion.
  
  (3) (4). Crowdfunding still in development, this is added in roadmap. Wait it in future.

• 
  May 18, 2019
  laurenceanthony Purchased

  Hi, I've updated all software today. But now the facebook share button doesn't work. please see video http://recordit.co/BBWZCBdwjw
  
  i've disabled all plugins and tested, but the issue persists.
• View 2 more replies
• 
  May 19, 2019
  conikal Author

  Hi there,
  
  Have two problem you should take care:
  1. You need add Facebook App ID on Campoal Options > Authentication https://d.pr/free/i/tNzmcx
  2. Test it on Live site, not localhost. Facebook will not detect url from localhost.
• 
  May 19, 2019
  laurenceanthony Purchased

  Thanks for your reply. I’m not on localhost. It’s a live domain. It worked previously without a facebook app. And I can’t say that I’ve ever had to create an app for sharing.
• 
  May 19, 2019
  conikal Author

  This is error when I not put App ID https://d.pr/free/i/zhOoCK
  When I put App ID and secret ID, problem is solved. this is required to load js file from facebook to make sharing modal.
  Better way you should make all is correct to connect with facebook.
  
  Use localhost or live site is not important.
• 
  May 19, 2019
  laurenceanthony Purchased

  Thank you. creating the app worked. But now a FB login option is available but it doesn't seem to link existing wordpress accounts?
• 
  May 20, 2019
  conikal Author

  I'm working to solve this problem.

• 
  May 17, 2019
  Pedrofre Purchased

  hello guys im trying to access to https://campoal.blue/backend/wp-login.php with demo demo and it give me wrong password can you fix this?
• 
  May 17, 2019
  conikal Author

  Maybe someone make the testing have change password, I just have reverted it right now.
  access with password: demo.