271 Support questions or comments

• 
  Oct 20, 2018
  Volodya

  Hello!
  I wonder, is there an easy way to translate the theme in different languages?
  Asking because I have to make local petitions in a different language as a lot of the people don't speak English.
• 
  Oct 21, 2018
  conikal Author

  Hi Volodya,
  
  Poedit is easy way to translate theme, also use Poedit Pro to translate automation in 5 minutes.
  
  Download it on https://poedit.net. Open /theme/campoal/language/campoal.pot and create new translation in language you want.
• 
  Oct 21, 2018
  Volodya

  Thank you! I will look into this and purchase the theme.

• 
  Oct 19, 2018
  MrBes Purchased

  Hi,
  I tried to connect to Google and Facebook, but that's fine, but a new user is created each time. It's not practical if I realize that this process is faster after I first connect.
  It lacks the ability to attach our social networks once connected, with a mail rapprochement first (connected or not), and an id rapprochement if already connected.
  The attachment metode OAuth should then be present on the user account.
  Thanks for the future update if you think that too.
• 
  Oct 19, 2018
  conikal Author

  I think I did understand your idea, do you want allow old user has been register by email connect to their social account on profile page then they can login by social account without created more new user?
• 
  Oct 19, 2018
  MrBes Purchased

  Yes exactly !
  

• 
  Oct 3, 2018
  Mhaaraharyana Purchased

  Hi
  I tried to put Google login on but nothing happened. Today i received mail from google team, please check https://prnt.sc/l1ugtb
  
  How do we put their standard login image instead of what is provided in the theme.
• View 21 more replies
• 
  Oct 4, 2018
  conikal Author

  You can refer our google signin app http://prntscr.com/l1xswv http://prntscr.com/l1xt62
• 
  Oct 4, 2018
  Mhaaraharyana Purchased

  May be but it does not work for me. How to put put google login button with their provided guidelines on: https://developers.google.com/identity/branding-guidelines#top_of_page
  
• 
  Oct 4, 2018
  conikal Author

  Ok, look like Google Sign In button incorrect design guide line. Just wait our new version to fix that.
• 
  Oct 4, 2018
  Mhaaraharyana Purchased

  Great. Please keep a note. When are we expecting new update?
• 
  Oct 4, 2018
  conikal Author

  I just complete email template for confirm signature for you today. http://prntscr.com/l272wc, http://prntscr.com/l273c6
  
  I have a trip on Friday to Sunday, So let hope new update in tuesday next week.
• 
  Oct 9, 2018
  Mhaaraharyana Purchased

  hey. any update on the new update...
• 
  Oct 12, 2018
  Mhaaraharyana Purchased

  Hi Conikal, When are you posting new update with Email config.?
• 
  Oct 12, 2018
  conikal Author

  I just upload new version, please waiting approved from Codester.
• 
  Oct 12, 2018
  Mhaaraharyana Purchased

  Just a quick point on the new update. Footer section is missing copyright section and menu is also getting duplicated
  
• 
  Oct 12, 2018
  Mhaaraharyana Purchased

  Even email is not working...still sending default email....
• 
  Oct 13, 2018
  conikal Author

  Did you upgrade plugin with theme? I did a test, It's working at all, provide a screenshot for me please.
  
  Thanks
• 
  Oct 13, 2018
  Mhaaraharyana Purchased

  Ya i forgot to update the plugin. Now its working great...However footer issue is thre. see the screenshot from mobile menu: https://prnt.sc/l5lz0k
  The terms and privacy policy is coming.
  Also on the desktop version copyright is gone. While privacy policy and terms pf use exist even without putting any footer menu'If i tried to put footer menu it gets duplicated
  
• 
  Oct 13, 2018
  conikal Author

  you has fill wrong settings. please go to Optión > Footer and replace by Copyright text
• 
  Oct 13, 2018
  conikal Author

  Condition text in Option > Appearance while Copyright text in Option > Footer
• 
  Oct 13, 2018
  Mhaaraharyana Purchased

  Got it. Thanks. It worked.
  
• 
  Oct 13, 2018
  Mhaaraharyana Purchased

  Just one last question...In emai customization instead of share via email if i need to add share via whatsapp then what would be the html code for that?
  Currently i added this:
  <td align="center" bgcolor="#ffffff" style="-moz-border-radius:4px; -webkit-border-radius:4px; border:2px solid #adacad; border-radius:4px; font-size:16px; line-height:24px">
  <a href="whatsapp://send?text=%petition_link%" data-action="share/whatsapp/share" target="_blank" style="color:#363135; display:block; font-weight:bold; line-height:18px; padding:11px 0; text-decoration:none"><img src="%template_uri%/images/social/email.jpg" height="16" width="16" style="border:none; display:inline; height:auto; max-width:100%; outline:none; padding-right:4px; text-decoration:none"> Share on WhatsApp </a>
  </td>
  
  But it does't work. Can you help??
• 
  Oct 14, 2018
  conikal Author

  <a href="https://api.whatsapp.com/send?phone=whatsappphonenumber&text=urlencodedtext"></a>
  
  Refer from Stackoverflow: https://stackoverflow.com/questions/21935149/sharing-link-on-whatsapp-from-mobile-website-not-application-for-android
• 
  Oct 14, 2018
  Mhaaraharyana Purchased

  ok it worked. Actually the latest one is at the page: https://faq.whatsapp.com/en/general/26000030
  
• 
  Oct 14, 2018
  Mhaaraharyana Purchased

  Like the email template you made for petition sharing, if we need to develop similar templates for user registration, petition update and others we need to work with campoal tapo plugin right?
  all email templates functions from Campoal tapo right?
• 
  Oct 14, 2018
  conikal Author

  Yes, develope from /plugins/campoal-tapo/inc/email_notification.php
  
  but petition update will send content as a email campaign from sendinblue not from website, why this? because the Update send email to a lot of email at same time so that can't send from website, must be use third-party email service.
• 
  Oct 15, 2018
  Mhaaraharyana Purchased

  Hi Conikal Does this mean that I need to opt for send in blue smtp option. ? Currently I am using WP mail with my own smtp details which is working fine for petition signing.
  Do i need to change that and have sendinblue smtp or it is automatic?
• 
  Oct 15, 2018
  conikal Author

  All email work fine with any SMTP (not required from SendinBlue) but Petition Update email will send by SendinBlue as a email campaign automation when user add new update.
• 
  Oct 15, 2018
  conikal Author

  You don't need change your SMTP or have SendinBlue SMTP.
• 
  Oct 15, 2018
  Mhaaraharyana Purchased

  ok
  

• 
  Oct 2, 2018
  MrBes Purchased

  Hi,
  I just bought it.
  If you can personalize it for me, thanks to indicate me your the daily rate by mail/skype.
• 
  Oct 2, 2018
  conikal Author

  Hi MrBes,
  
  You can get in touch me via email [email protected]

• 
  Oct 1, 2018
  Mhaaraharyana Purchased

  Hi Conikal
  Which php file i need to work on to customize the email that is being sent by default when a user:
  1. Create Petition.
  2. Sign Petition.
  3. Update on Petition.
• 
  Oct 1, 2018
  conikal Author

  Hi there,
  
  I am working for customize email now, if you can't wait it. you self customize email in /wp-content/plugins/campoal-tapo/inc/email_notification.php
  
  all email function in this file. remember backup your customize file when upgrade plugin.
• 
  Oct 1, 2018
  Mhaaraharyana Purchased

  ok. How much time do you forsee for this next update?
• 
  Oct 2, 2018
  Mhaaraharyana Purchased

  conikal, what would be the redirect_uri for google login

• 
  Oct 1, 2018
  Artem3 Purchased

  Hi, I want to delete second part of victory section on home page https://prnt.sc/l0rx6q
  What the file .php I need to edit?
• View 4 more replies
• 
  Oct 1, 2018
  conikal Author

  You copy file /templates/victory_petitions.php to children theme and remove or add comment for line: 67 - 69
  http://prntscr.com/l0shyi
• 
  Oct 1, 2018
  Artem3 Purchased

  Thanks, but now I don`t know how delete hidden part between blocs: https://prnt.sc/l0sncp
• 
  Oct 1, 2018
  conikal Author

  Add this CSS to style.css children theme
  
  .home-spotlight {
  margin-top: 320px !important;
  }
  
  if not work give me your site address.
• 
  Oct 1, 2018
  Artem3 Purchased

  Added, but not changed. my site: http://pt.medrelic.ru/
• 
  Oct 1, 2018
  conikal Author

  please adjust to 230px;
  
  .home-spotlight {
  margin-top: 230px !important;
  }
  
  clear cache and refresh paga
• 
  Oct 1, 2018
  Artem3 Purchased

  Nice! Thank you so much!
• 
  Oct 1, 2018
  Mhaaraharyana Purchased

  Hi @Artem3 How did you achieve the search bar option on your website. It looks very professional.
  

• 
  Sep 29, 2018
  Mhaaraharyana Purchased

  I just noticed there is no report content option for petitions?
  Is this functionality available?
• View 2 more replies
• 
  Sep 29, 2018
  conikal Author

  Yes, this feature have not available. You can suggestion for users using contact form 7 instead this feature.
• 
  Sep 29, 2018
  Mhaaraharyana Purchased

  Hi Conikal, how can i reach you on email. Have something to share...
  
• 
  Sep 29, 2018
  Mhaaraharyana Purchased

  How to change these custom notifications..http://prntscr.com/l0727f
  Instead of this i want to write You have signed the petition but we recommend you to sign up/ sign in.
• 
  Sep 30, 2018
  conikal Author

  You can disable it in Campoal Option > General http://prntscr.com/l0dtrp
  
  You can reach us via [email protected]
  
  Thanks
• 
  Sep 30, 2018
  Mhaaraharyana Purchased

  I have emailed you just now.

• 
  Sep 27, 2018
  zaxmas Purchased

  How do I edit this copyright text at the footer section? https://prnt.sc/kzaenw
• 
  Sep 27, 2018
  conikal Author

  Hi there,
  If on 1.1.0 version you can access to Campoal Options > Footer
  on 1.0.4 verson access to Theme Settings > Appearance
• 
  Oct 1, 2018
  zaxmas Purchased

  Thanks Conikal for your prompt responses. Great customer support!! Now, I see that am running on 1.0.4. How do I update to 1.1.0 while keeping published content intact? I attempted to replace the old files with the new ones in File Manager, and the site was defaced. Will appreciate. Thanks
• 
  Oct 1, 2018
  conikal Author

  You should swicth to default theme then uninstall old version and install new version by way upload on Appearance from Dashboard.

• 
  Sep 26, 2018
  Bin Purchased

  This is very good effort. I would like to appreciate the developer of this theme.
  
  Facing some issue: The "post on Facebook" button is not working when you sign the petition. Both on mobile and web. What i am missing here?
• View 4 more replies
• 
  Sep 27, 2018
  conikal Author

  You need integrate with Facebook App in Campoal Options > Authentication > Facebook.
  
  However, Facebook has been disabled public_action permisstion from August so Facebook Sharing only work on Popup not post direct on wall as before.
• 
  Sep 27, 2018
  Bin Purchased

  So what is the solution?
• 
  Sep 27, 2018
  conikal Author

  You access to developer.facebook.com, create new app and get App ID, Secret key then back Campoal > Authen > Facebook and paste it.
• 
  Sep 27, 2018
  conikal Author

  I just release new version, I am rewriting document. sorry for late.
  
  Thanks
• 
  Sep 27, 2018
  Bin Purchased

  Thanks. its works now. A popup is opened to share it. Can you check one more thing? if its on mobile is there any option open the facebook app directly to share ?
• 
  Sep 27, 2018
  conikal Author

  Current I don't find any way to open Facebook App when share a link. If you find any website allow share link by way Facebook App, please let me know.
• 
  Feb 6, 2019
  Kendrick Purchased

  also have this problem, FB and Twitter social shares DO NOT WORK.

• 
  Sep 26, 2018
  Mhaaraharyana Purchased

  Hey,
  I havent received any update notification yet. How to have the latest update?
• View 13 more replies
• 
  Sep 26, 2018
  conikal Author

  Hi,
  
  Update has been available in yesterday. let find you download link on this page. http://prntscr.com/kyyqb0
• 
  Sep 26, 2018
  Mhaaraharyana Purchased

  Update not getting installed. Please check https://prnt.sc/kyyzgv
  
• 
  Sep 26, 2018
  conikal Author

  Please uninstall theme before install new theme. You see notice "Destination folder already exists..."
• 
  Sep 26, 2018
  Mhaaraharyana Purchased

  Hi how to have new homepageblu. I imported the demo data but its not there..
• 
  Sep 27, 2018
  conikal Author

  Are you set your homepage on Reading Setting? http://prntscr.com/kyw2j4
• 
  Sep 27, 2018
  Bin Purchased

  @Conikal Actually your Documentation is for old version. Kindly update it.
• 
  Sep 27, 2018
  Mhaaraharyana Purchased

  Hey I downloaded the demo pages but now it seems I am having two pages for everything. I am confused which one to delete and which one to retain. Please suggest?
  https://prnt.sc/kzejfr
  I dont if they have been updated or not...Can you let me know which pages have you updated so that I dont delete them.
• 
  Sep 27, 2018
  Mhaaraharyana Purchased

  And About career section. Where do i need to post job to be visible in this section?
• 
  Sep 27, 2018
  conikal Author

  Hi,
  
  - You can delete any double page. so best way click on quick edit, see permalink if it's "page-name-2" let delete it.
  
  - Just install WP Job Manager plugin. this page use shortcode from this plugin.
• 
  Sep 27, 2018
  Mhaaraharyana Purchased

  ok. Also how to fix this career image its not coming full and cut in between...https://prnt.sc/kzfbjn
  
• 
  Sep 27, 2018
  conikal Author

  Click on Row Setting and check on Full Heigh Row http://prntscr.com/kzfeuf
• 
  Sep 27, 2018
  Mhaaraharyana Purchased

  Yes it is the same. But yet it appears like that..
• 
  Sep 27, 2018
  conikal Author

  I think your sceen too small. http://prntscr.com/kzflld
  Let try remove parallax and set background image http://prntscr.com/kzfkza
  
• 
  Sep 28, 2018
  Mhaaraharyana Purchased

  Hi
  I have two questions:
  Can we put logo or any custom text in the sign in/ sign up page popup.
  Can we change size of login buttons for facebook and google.
• 
  Sep 29, 2018
  conikal Author

  You can copy file from template/user_modals.php to children theme and edit in that file.
• 
  Sep 29, 2018
  Mhaaraharyana Purchased

  Ok will try that. I just noticed there is no report content option?
  Is this available