268 Support questions or comments

• 
  Aug 27, 2020
  Leslie4

  I really like your script, but have a question in relation to VAT/Taxes. I cannot see any configuration for VAT. If I was to run the script, my company would need to add VAT to the admin fee. The buyer would need a VAT invoice. How could we do this?
• 
  Aug 28, 2020
  UnstoppableCat

  Talking about vat invoice to your buyer, that suggests to me that your company is a Vat withholding agent. Otherwise, we only have accounting system without vat since vat policies vary from country to country.
  
  My advice is this: we offer accounting system that issues receipt to buyer, seller and affiliates. You can add a simple line to your policies to allow freelancers pay their own tax in their respective countries as long as your system will give them receipt to help them.
  
  A

• 
  Aug 25, 2020
  UnstoppableCat

  Greetings to noble entrepreneurs. We the new update in motion, Here is the list to the update v1.5.2 https://docs.google.com/document/d/1cpHn2ac5_cgn07Xa9A34qqdGH7h3oVaKmAiKLu6S9n8/edit?usp=drivesdk
• 
  Aug 28, 2020
  travowalk

  I am interested in this script, however I got some issues with some parts after registering to test as user.
  1.0) Coupons can cannot be visible by buyers
  2.0) When you add quantity via mobile then click Order Now the checkout does not take the quantity number when packages are three but okay on Single package
  3.0) Order Details displayed on mobile are minimal with no clear information of the package details
  4.0) Delivery Time in mobile display is showing 1 Day in all packages
• 
  Sep 9, 2020
  UnstoppableCat

  Hello,
  
  1.0) when a seller creates a coupon, only he/she has the right to issue coupon code to buyers. Basically, we offer coupon to customers we have contact with. In this regards, a seller can engage buyer through the message system to give discount or coupon. That's when buyer can see
  
  2.0. We tested and it works fine now. Might have to check again sir
  
  3.0) Package details on mobile view are optimised with "read more" button because of smaller interface compared to pc. When you click read more, it will display all. Will look much flexible with upcoming App
  
  4.0) for most package on test site, sellers deliver within 24hrs. Sellers have option to decide their own delivery times
  
  Hope this helps

• 
  Aug 22, 2020
  Khoa3 Purchased

  I can't wait for v5.2 to rework the project, we know you guys are under a lot of pressure from your community, but I believe this is a good product. worth the wait. looking forward to updating soon.
• 
  Aug 25, 2020
  UnstoppableCat

  Here is the list to the update v1.5.2 https://docs.google.com/document/d/1cpHn2ac5_cgn07Xa9A34qqdGH7h3oVaKmAiKLu6S9n8/edit?usp=drivesdk

• 
  Aug 21, 2020
  SnappaGuy Purchased

  *** Support ***
  
  Firstly let me say that this is a general questions area NOT one of support.
  
  Presently support requests are being posted all over the world, some get missed and some get overlooked and so going forward support will only be offered by opening a ticket at https://help.gigtodoscript.com NO EXCEPTIONS!
  
  Support will be restricted to bugs being reported via opening a ticket, those issues then go on the list of items that require addressing, they are addressed in the code and then a new release is made available as expediently as is possible from your place of purchase.
  
  We will not be visiting 2000 websites to perform 2000 individual bug fixes as well as fixing/releasing the new code that will have the effect of fixing the issue anyway NO EXCEPTIONS, nowhere in the history of software is this type of thing done and while it may have occurred here for a time, that is no longer the case for numerous reasons.
  
  Doing the above is a good part of the reason ticket response is slow, and new releases take longer, because there is no time left at the end of the day to address these things as we would like to.
  
  We look forward to our future togethor with excitement and great anticipation.
  
  

• 
  Aug 20, 2020
  SnappaGuy Purchased

  *** THOSE WITH CUSTOM MODIFICATIONS TO THEIR SCRIPT ***
  
  Because your modifications will NOT be part of the core script files in the new version and will be overwritten (lost) when applying the new upgrade, you have a decision to make.
  
  Stay locked into whatever version you have now and keep your custom modification OR choose to take advantage of the many bug fixes, enhancements and new features of V1.5.2 and update to the new version, perhaps putting back your custom changes with each new update.
  
  Sorry but you don't get to have your cake and eat it also, you must decide on the direction you are going to take.
  
  Anyone considering making custom changes to their default script are advised to think long and hard about going down that road for the above reasons.
  
  
• 
  Aug 25, 2020
  UnstoppableCat

  Very well noted

• 
  Aug 20, 2020
  SnappaGuy Purchased

  *** BACKUP YOUR WEBSITE BEFORE UPGRADING ***
  
  With the very soon to be available new maintenance release or V1.5.2 it is extremely important that you backup your present website files including the db just BEFORE applying any new upgrade.
  
  This is the responsibility of every webmaster that ever operated a website on the WWW and failing to do so is at your peril.

• 
  Aug 14, 2020
  UnstoppableCat

  INTERNAL COMMUNIQUE
  
  Greetings to you all.. We have put in our best to resolve all reported bugs and hidden bugs we came across, as well as the integration of audio and screenshare features. We are also positive that we will finish plugins update today which will round up the completion of task and testing within the team.
  
  However, we do not intend to rely on our testing alone and for that matter, other beta testers and some of the buyers from here would be invited to test after 14th August, 2020 before we launch officially. In due time, we shall update you with the exact fixes so that you can match with the new release.
  
  This is an internal communication to our cherished existing and prospective buyers. Thank you for understanding

• 
  Aug 5, 2020
  UnstoppableCat

  @SnappaGuy and Others,
  
  Thank you for guiding co-buyers while we were in the closet to perfect the script. We are grateful
• 
  Aug 6, 2020
  SnappaGuy Purchased

  Your very welcome.

• 
  Aug 4, 2020
  UnstoppableCat

  GENERAL ANNOUNCEMENT
  
  Greetings all, we have few important information to communicate to you all as it becomes necessary to respect your patience, time and your confidence in us. Below are our schedules for the releases;
  
  Update #1: Bugs, audio feature, and plugins updates will be ready not later than August 14th.
  
  Update #2: Mobile app, Dusupay full integration and Newer features for v1.5.2 will be ready not later than August 30th
  
  It is part of our roadmaps to test these activities before the said times. Until then, we will continue to respond to tickets so that you will remain in business
  
  Thanks
• 
  Aug 5, 2020
  SnappaGuy Purchased

  Thank you for the update UnstoppableCat.
  
• 
  Aug 5, 2020
  SnappaGuy Purchased

  We look forward to great things with the new maintenance releases and the mobile app.
• 
  Aug 5, 2020
  UnstoppableCat

  Yes, it will be great

• 
  Jul 16, 2020
  Danil1

  I bought it but I strongly need the customization. Not for free of course. I wrote the letter but no one has answered me. I don’t see support at all unfortunately ((
• 
  Jul 21, 2020
  SnappaGuy Purchased

  The developers are very busy with the next maintenance release of the script which will address many of the present issues. This will be the reason why you presently feel neglected however things will be back to normal shortly.
  
  May I ask where you purchased your copy of the script?
• 
  Jul 21, 2020
  sitay Purchased

  Here. But I was logged in with fb last time. That’s why you didn’t see “purchased” )
• 
  Aug 5, 2020
  UnstoppableCat

  Hi sir,
  We received the mails but we just want to complete the maintenance and focus on your customization. Sorry for not keeping touch. In the meantime, we have support to handle any tickets so feel free to open a ticket if you have any challenge.