268 Support questions or comments

• 
  Jun 9, 2020
  CoderX

  anyone knows how to close the "Our site uses cookies" pop up on bottom left in Chrome browser? I tried it can be close perfectly in internet explorer, but it not working in Chrome browser.
  
  thank you
• View 12 more replies
• 
  Jun 9, 2020
  UygunSoft

  Admin, general settings check domain: https and www
• 
  Jun 9, 2020
  CoderX

  updated full domain site, still not able to close the cookies pop up on bottom left
• 
  Jun 9, 2020
  UygunSoft

  this is your problem. in general there is no such problem
• 
  Jun 9, 2020
  UygunSoft

  Enable Site (WWW) : Yes
  Site url: https://www.xxxx.com
  
  When you do this, the problem needs to be fixed. Otherwise there is a problem with the server.
• 
  Jun 9, 2020
  SnappaGuy Purchased

  @CoderX,
  
  Did you flush your cache after enabling www?
• 
  Jun 9, 2020
  CoderX

  @UygunSoft I did both in admin
  
  @SnappaGuy you mean clear cache on my chrome browser?
• 
  Jun 9, 2020
  UygunSoft

  this is your problem. in general there is no such problem
  
• 
  Jun 10, 2020
  SnappaGuy Purchased

  @CoderX,
  
  Yes, flush the cache in your browser.
• 
  Jun 10, 2020
  CoderX

  @SnappaGuy I tried, anyway I will try to find a way to solve (code) it later. thanks buddy
• 
  Jun 10, 2020
  SnappaGuy Purchased

  @CoderX,
  
  Try it in a different browser.
• 
  Jun 10, 2020
  CoderX

  @SnappaGuy tried internet explorer, working fine
• 
  Jun 10, 2020
  SnappaGuy Purchased

  @Codex,
  
  Ok, then clear your Chrome cache again, make sure you check 'Cookies and other site data' and also select 'For All Time' as the period to deal with.
  
  It may be that old cookies exist outside the time frame your selecting now and don't get deleted, causing the issue.
• 
  Jun 10, 2020
  CoderX

  lol above is my reply to SnappaGuy.... is this kind of bug in codester? my replies became staff :P
• 
  Jun 10, 2020
  SnappaGuy Purchased

  @Codex,
  
  Good to read, glad its sorted.
  
  It does look like your staff, congrats on your promotion.
• 
  Jun 10, 2020
  CoderX

  hahaha I think it's a bug in codester while user replying and clear all cache, it will turn user into staff lol

• 
  Jun 8, 2020
  Keshab2

  your team still not support -
  Ticket Track ID : T265C2AAA-005-ITS
  
  
  1 month old ticket still not response,
  
• View 5 more replies
• 
  Jun 8, 2020
  Keshab2

  what type support this ?
• 
  Jun 9, 2020
  CoderX

  be thankful while they tried to contact you as they are busy man. by the way, there's few good guy in the forum does did lots of help on my case. share your issue here and people will try to help as much as possible. dont give up bro
• 
  Jun 9, 2020
  Keshab2

  i have purchase already 1 month ago . how many years needed my ticket check and solve issue ?
• 
  Jun 9, 2020
  Keshab2

  if proof needed i will do video and send this comment . my 4 ticket all not solve . any ticket answer not available ,
• 
  Jun 9, 2020
  Keshab2

  if not support available don't sell this not working script,
• 
  Jun 9, 2020
  Keshab2

  any buyer issue not resolving time your team not sell this script . stop selling this script . one month old issue solve first.
• 
  Jun 9, 2020
  Keshab2

  check your response you self - https://prnt.sc/swjl5r
  
  not response i needed solve issue ,
• 
  Jun 11, 2020
  PixinalStudio Author

  We responded to most your comments on here showing you how to fix the issue. In your ticket, you are asking how to change admin url. This is a custom task. As changing url for admin is not as easy as just renaming the folder. This is not a bug, however, a custom task. We did plan to publish a step by step tutorial on how to fully change the admin panel url. Anyways, we approved your refund. Sorry for the inconvenience.

• 
  Jun 7, 2020
  CoderX

  Hi Pat and Team, Everyone,
  
  - is there anyone knows why there's no "Processing Fee" when buyer choose to pay with "shopping balance"?
  - I found that the "Processing Fee" will show when Buyer choose to pay with Stripe (visa/master)
  
  please help, thanks
• View 2 more replies
• 
  Jun 9, 2020
  UygunSoft

  Because the shopping balance is formed by cancellation and refund. The buyer already pays the transaction fee on the first order. It is illogical to pay again.
• 
  Jun 9, 2020
  CoderX

  Thanks for the explanation
• 
  Jun 9, 2020
  CoderX

  additional question:
  
  If seller complete a transaction, seller will have amount in shopping balance.... then seller able to use it to purchase other gig.
  
  how we should stop this?
• 
  Jun 9, 2020
  CoderX

  FYI, seller no need to pay processing fee if seller pay with shopping balance
• 
  Jun 10, 2020
  CoderX

  Closed - I enabled it already

• 
  Jun 7, 2020
  UygunSoft

  Hey Pat! please separate buyers and sellers. All of them are registered in the Seller table. This is the main source of many problems.
  
  Also, privatizations are causing problems.
  
  Please!
• View 1 more reply
• 
  Jun 7, 2020
  CoderX

  would you share the problem caused by this?
• 
  Jun 9, 2020
  UygunSoft

  Problems arise between jobs that require different transactions between buyer and seller. Like the special payment method. Just like the features you want to add for the buyer or just the seller. Everything depends on the Seller ID.
• 
  Jun 9, 2020
  CoderX

  I guess the purpose of initial plan is to allow everyone able to buy sell within one account only.
• 
  Jun 11, 2020
  PixinalStudio Author

  Actually having separate tables for buyer and seller will cause a lot of issues down the road. This is because buyers can be sellers and sellers can be buyers as well.

• 
  Jun 5, 2020
  Waleed10

  Hello
  do all issues been fixed?
  Thanks

• 
  Jun 3, 2020
  shahkarkhan02 Purchased

  how can i create support ticket.. As i have few questions.
  
  1) How to setup email server
  2) There is an issue at customer support page. when you submit the page it refresh and show double duplicate sections on the same page hence the layout get messed up . Kindly tell me about these.
  
  thanks
• View 2 more replies
• 
  Jun 4, 2020
  SnappaGuy Purchased

  @shahkarkhan02,
  
  1 - Does PHP Mailer not work for you, if it does you don't need to fill in the other fields.
  
  2 - That is a know bug presently being worked on, it should be fixed in the next release.
• 
  Jun 11, 2020
  PixinalStudio Author

  2) Yes, we released an emergency bugfix to fix immediate security issues. As for other items and suggestions from @snappaGuy and other customers, we are working hard on those to release soon too. Thank you.
• 
  Jun 12, 2020
  CoderX

  Hi @Pixinal Studio, May I know where to get the emergency bugfix file?
• 
  Jun 12, 2020
  CoderX

  oh I found it already, thanks
• 
  Jun 12, 2020
  CoderX

  Hi @Pixinal Studio, can you update more detail which file or source code updated? there's too less information from "readme" file

• 
  May 30, 2020
  Keshab2

  what type help this ?
  
  Any issue not solve your team ,
  https://prnt.sc/sqpmic
  
  Ticket Track ID - T265C2AAA-005-ITS
• View 3 more replies
• 
  May 31, 2020
  SnappaGuy Purchased

  @Keshab2,
  
  I think rather than fix every issue individually with users, the devs are devoting their resources on bug fixes in the form of a new maintenance release that should remedy a number of issues, probably also including yours.
  
  Your patience will be rewarded sooner, rather than later.
• 
  Jun 1, 2020
  Keshab2

  99% issue your this script . check my website after fix all.
• 
  Jun 1, 2020
  PixinalStudio Author

  We already responded to your ticket sir, we are looking into your issue.
• 
  Jun 9, 2020
  Keshab2

  check your response you self - https://prnt.sc/swjl5r
  
  not response i needed solve issue ,
• 
  Jun 9, 2020
  Keshab2

  check this ticket open date and today date
• 
  Jun 11, 2020
  PixinalStudio Author

  I already responded to your ticket questions in the comments above. You main issue is changing admin url, which I told you is custom work. We have decided to publish a step by step tutorial on how to change this. We approved your request

• 
  May 28, 2020
  Shadi101 Purchased

  Hi Pat, i would like to make a few changes to the script (for a fee):
  1- Account segregation (Employers/Freelancers).
  2- A Buyers requests page that is visible to Everyone, even to non registered users.
  3- Advanced search filters for Freelancers and Buyers requests pages such as skills, budget...etc.
  
• 
  May 30, 2020
  Themeplaza

  Amazing work.I really like it.
• 
  Jun 1, 2020
  PixinalStudio Author

  Hello, thank you for the help offer @Shadi101. We appreciate it. N. 2 and 3 are in our list of planned updates.
  Thank you @Themeplaza

• 
  May 27, 2020
  Xpertpeer Purchased

  Hello Sir
  
  how are you?
  can you tell me how the ratings works?
  
  how you will get the positive ratings to change the sellers level
  what is the calculation for the rating?
• 
  Jun 1, 2020
  PixinalStudio Author

  Users and sellers start off at 0, then when they get 5 stars, it goes up to 100%. If the get 1 star next, it goes down by 7%, so 93%. If the next rating is 5 stars just as the first, it goes back up to 100% etc

• 
  May 26, 2020
  efotask

  I want buy your script, you install service free? And you serive branding free?
  I have one another qustins, you add coinbase btc payment Method for me, i will pay for this extra support.
  
  Thank you
• 
  May 27, 2020
  Keshab2

  brother i am already purchase , i am suggest you don't purchase this script ,
  This gigtodo team can't help everything , this script 99% issue not working . i am already try 100 times chat message but not response , purchase after this team not support everything and this script not working ,
  still not replay ticket - https://prnt.sc/so834q
  
• 
  May 27, 2020
  Keshab2

  i am purchase before 20 days ago so still not response any ticket and chat box , not one issue more - more issue
• 
  Jun 1, 2020
  PixinalStudio Author

  We have been responding to your ticket. We told you we are looking into your issues. Will update the ticket once fixed.