268 Support questions or comments

• 
  May 26, 2020
  Keshab2

  this gigtodo team can't help everything , this script 99% issue not working . i am already try 100 times chat message but not response , purchase after this team not support everything and this script not working ,
  
  proof image check - https://prnt.sc/snviss
  
  MY NEW
  Ticket Track ID : T265C2AAA-004-Q6W
  
  Ticket Track IDT265C2AAA-003-ZXO
  Ticket Track IDT265C2AAA-002-ROJ
  Ticket Track IDT265C2AAA-001-FET
  
  my website update this theme after
  
  1- not working gmail verify
  
  2- footer support option not working
  
  3- currency changes button not show
  
  4- i needed admin url change
  
  5- home page slider 99% time not show and not working.
  
  6 - page speeded very slow
  
  i needeed this all solve ,
• View 5 more replies
• 
  May 26, 2020
  CoderX

  May I know which version are you using? is it 1.5?
• 
  May 26, 2020
  Themeplaza

  congrats brother.I really like your work.
• 
  May 26, 2020
  Keshab2

  i am used 1.5.1 today but gmail verify active after whole page not work , this theme don't work .
• 
  May 26, 2020
  Keshab2

  check ticket if proof needed i am give you website login details all your team self check , your team sell code after support ticket replay no needed ? this is fake
• 
  May 26, 2020
  Keshab2

  still not replay ticket - https://prnt.sc/so834q
• 
  May 27, 2020
  Keshab2

  check my cpanel and your dashboard login details { this ticket include my both login details }
  Ticket Track ID : T265C2AAA-005-ITS
• 
  May 28, 2020
  Keshab2

  still not help your team ?
• 
  Jun 1, 2020
  PixinalStudio Author

  - URL change for admin is not included in support, thats custom work.
  - Also, speed should be your hosting.
  - Support in footer works fine for me when I tested on your site. So what issue is there?
  - Free plan for currency converter doesn't work all the time, as it is a free plan. You have to get the paid plan if you want it to work all the time. Even on currency converter site, it says this "The free plan is for testing purposes and is subject to downtimes. For production and live software, please consider going for the paid plans." (https://free.currencyconverterapi.com/)
  - We are looking into the other items for you.
  
  Thanks.

• 
  May 21, 2020
  SnappaGuy Purchased

  @Everyone,
  
  There is a new version available which should address the Dusapay issue along with some other stuff.

• 
  May 20, 2020
  Xpertpeer Purchased

  I can sell the Arabic Translation file for 10$ send me a message if interested.
  

• 
  May 20, 2020
  FSL99

  I followed your script. see extraordinary progress. I tried the demo feature and got 2 flaws.
  1. upload files and videos on the proposal must use the ajax feature. if not, it takes a long time to upload the zip file above 10MB.
  2. There must be restrictions on proposals for each level of user. for example
  > new sellers can only post 5 proposals
  > seller level 1 can post 8 proposals
  > seller level two can post 10
  > top rate seller 15 proposals.
  if there are such features, the script will be amazing....I will buy it if it's perfect. Thank you
• 
  May 20, 2020
  SnappaGuy Purchased

  Buy it anyway and help the developers fund this awesome piece of software., it will be perfect in time.
  

• 
  May 19, 2020
  CoderX

  One more question, what's the difference of purchase in codester and gigtodo website? Which is the original source?
• View 2 more replies
• 
  May 20, 2020
  SnappaGuy Purchased

  kennethkokjinyip,
  
  I'm not associated with the developers but I know the script is lawfully available at four different places, which include the two places you mention.
  
  I guess the original source is to found at the Pixinal Store, where its suggested any new updates will be available first with any of the other places being excellent ways to market the script, thereby funding its continued development.
  
• 
  May 20, 2020
  CoderX

  Thanks for the info @SnappaGuy, just to ensure I'm purchasing from the right source thank you so much
• 
  May 20, 2020
  SnappaGuy Purchased

  If you browse to https://www.gigtodoscript.com a popup will warn you where NOT to buy the script from ... cheers.
• 
  May 20, 2020
  CoderX

  Thanks
• 
  Jun 5, 2020
  Waleed10

  Hello
  does all issues been fixed ?
  Thanks

• 
  May 19, 2020
  CoderX

  May I ask
  
  Can we set percentage of service fee based on the gig cost to the buyer?
  
  Example
  10$ - service fee 50%
  50$ - service fee 10%
  100$ - service fee 5%
• 
  Jun 11, 2020
  PixinalStudio Author

  No that's not possible. Might add this in a future update.

• 
  May 17, 2020
  Tim10 Purchased

  IM trying to install the script on a more powerful server because the signup process was lagging - but after uploading all the files I am not getting to the installer because chrome says there is infinite loop?
• 
  May 17, 2020
  PixinalStudio Author

  Please PM us or open a ticket on Help.GigToDoScript.com to check this further for you.
• 
  May 20, 2020
  AyChuck Purchased

  What's the point if you don't answer?

• 
  May 17, 2020
  Xpertpeer Purchased

  I have a question about payment.
  
  When someone makes an order and then the sellers finish the order and they both gave a rating to each other.
  
  When the money will go from the admin Paypal account to the seller's balance on the website? and how?
• View 2 more replies
• 
  May 17, 2020
  Xpertpeer Purchased

  Also, how can I make the processing fees fixed 1.5$? it is not accepting 1.5 why?
• 
  May 17, 2020
  PixinalStudio Author

  So, considering that you configured your system (In general settings) to do automatic payouts... Each time an order is completed, funds will transfer to the admin's PayPal account. While in the admin's PayPal account, the seller's revenue dashboard will show the funds in "Pending Clearance". Pending clearance is the number of days the admin sets to hold up funds after an order has been completed. You set this option in Settings/Payment Settings => Days Before Withdrawal. So if, say, admin sets 14 days, this means that after an order is completed, funds will remain in the admin's account for 14 days before the seller is able to withdraw the funds to his/her own PayPal account. So in other words, after 14 days, funds will automatically transfer from "Pending Clearance" to "Available Income"
  
  For the decimal item, we will improve this in another update.
• 
  May 17, 2020
  Xpertpeer Purchased

  @PixinalStudio
  
  Thank you so much,
  
  1-1 The Order Auto Complete starts counting after the sellers confirm that he submitted the order and its ready? or from the day the buyer started the orders?
• 
  May 18, 2020
  Xpertpeer Purchased

  can i take 1$ from each withdraw or 0.5$?
  if yes how?
• 
  May 21, 2020
  CoderX

  Hi @PixinalStudio, how about withdrawal to bank account?
  
  I tried in the demo but it return message "In order to transfer funds to your Bank account, you will need to add your Bank details in your account settings tab." and the account setting tab DO NOT have the Bank Details field. Please advise.

• 
  May 17, 2020
  CoderX

  Hi, would like to ask if I purchased the regular license, do I need to pay additional for the mobile version later on?
• 
  May 17, 2020
  oweb Purchased

  No, Extended Licence means you can use it on more than one website.
• 
  May 18, 2020
  SnappaGuy Purchased

  @kennethkokjinyip,
  
  Are you asking will there be a charge for the iOS/Android apps when they become available?
  
  If thats your question, I would hazard a guess and say there will be, yes.
  
  Perhaps PixinalStudio could confirm that please?
• 
  May 19, 2020
  CoderX

  @SnappaGuy yes correct

• 
  May 16, 2020
  UygunSoft

  There are a few real problems.
  
  1 - When the proposals are rejected by the administrator, the redirected page is broken, showing the email template. admin> proposals> proposal decline
  
  2- Price option is broken when Instant Delivery is selected while adding an proposals.
• 
  May 17, 2020
  PixinalStudio Author

  We fixed these items. We are soon uploading a bugfix file that will help fix those items for you.