268 Support questions or comments

• 
  Jul 11, 2020
  vinodmpatil Purchased

  Most of my questions are un answered. Hopefully this time luck favours me...
  #1) Is there a functionality by which user can top-up his wallet ?
  #2) Where is the wallet amount stored, db >> table >> column pls
  #3) Can you share the technical document so that I don't have to trouble you any time soon
  
  Regards
  Vinod
• View 4 more replies
• 
  Jul 15, 2020
  vinodmpatil Purchased

  any one here ?
• 
  Jul 18, 2020
  vinodmpatil Purchased

  any one here for support ?
• 
  Jul 21, 2020
  SnappaGuy Purchased

  While the tab at the top says 'Support' it should actually read 'Questions'.
  
  Have you sent an email to [email protected] or opened a support ticket here ...https://help.gigtodoscript.com ?
• 
  Jul 26, 2020
  vinodmpatil Purchased

  done, but no response
• 
  Jul 27, 2020
  vinodmpatil Purchased

  Ticket Track ID : TE733EC89-001-DC1. Its rotting since last 7 days. Post going live, I foresee a nightmare getting support from your team.
• 
  Aug 4, 2020
  UnstoppableCat

  Hello sir, sorry for inconvenience. we shall review your ticket and respond
• 
  Aug 5, 2020
  UnstoppableCat

  Hello sir, I checked our pool and found out that we responded to your ticket four days ago.. please check

• 
  Jun 25, 2020
  phd11 Purchased

  Hello, I have purchased the theme, I really Love it.
  1.) But I would like to know how to add a custom payment getway (Razorpay) ?
  2.) Do you have any documentation for that?
  3.) I would like to order the custom plugin could you kindly intigrate it ? How much it would cost?
  4.) Your theme work so slow on mobile, how to fix that?
  Regards from Berlin
  
• 
  Jun 26, 2020
  SnappaGuy Purchased

  @phd11,
  
  If you contact the developers at [email protected] they can advise you on Razorpay and a custom plugin.
  
  The script runs quite quickly for me on mobile, perhaps close some of your running apps and see if that helps.
• 
  Aug 4, 2020
  UnstoppableCat

  Hi sir, thank you for sharing knowledge with co-buyers. We are grateful

• 
  Jun 25, 2020
  Khoa3 Purchased

  i buy, help ID:T0943260C-003-0MR
• 
  Aug 4, 2020
  UnstoppableCat

  We will be replying all tickets soon sir
  

• 
  Jun 25, 2020
  Solomon2

  please check your Ticket, i have been wanting for reply

• 
  Jun 18, 2020
  vinodmpatil Purchased

  IS there a feature to top up self wallet using the Payment gateway ?
• 
  Jun 23, 2020
  Themeplaza

  amazing product.
• 
  Jun 25, 2020
  vinodmpatil Purchased

  hello
  can I expect a response here ?
• 
  Jun 28, 2020
  divstack

  A good product

• 
  Jun 18, 2020
  goPr Purchased

  Hi, because you ignore my support and installing your script leads to constant errors and the inability to use the script, I want to issue a return script script and video plugin. thank
• 
  Jun 26, 2020
  SnappaGuy Purchased

  There is a maintenance release due out shortly which may well go some way to solving your issues.
• 
  Aug 4, 2020
  UnstoppableCat

  Yes a lot

• 
  Jun 15, 2020
  TarzanPro

  any ideas why I am getting this error ?DNS_PROBE_FINISHED_NXDOMAIN if I do localhost it work fine I am using Xammp
• 
  Jun 16, 2020
  SnappaGuy Purchased

  @Edisoneco,
  
  Make sure you have www checked in the admin and flush the dns resolver cache.

• 
  Jun 12, 2020
  nick999 Purchased

  when mobile app will launch ?
• 
  Jun 26, 2020
  SnappaGuy Purchased

  The developers are suggesting about one month.

• 
  Jun 11, 2020
  CoderX

  anyone test the watermark feature? I tried mine but it is not showing watermark after seller delivery
  
  I have added the wm image in admin screen, is there any setup i missed?
  
  thank you
• 
  Jun 11, 2020
  PixinalStudio Author

  So when you add a watermark in general settings, you need to choose the category that you want the watermark option to show for. When a seller (selling proposals from that category) is about to deliver an order, he or she needs to check the watermark option. This will add a watermark to the delivery until the order is completed, then the watermark automatically disappears.
• 
  Jun 11, 2020
  CoderX

  when I add a watermark in general setting, may I know where to choose the category that I want the watermark option to show for?
• 
  Jun 11, 2020
  CoderX

  I found it in Category module already, thanks PixinalStudio

• 
  Jun 9, 2020
  Keshab2

  if not support available don't sell this not working script,
  
  your team still not support -
  Ticket Track ID : T265C2AAA-005-ITS
  
  
  1 month old ticket still not response,
  
• 
  Jun 9, 2020
  Keshab2

  this help center any my ticket not solve this gigtodo team .This team not help everything . don't purchase this Script please . this script more not work and this team not help everything .
  my purchase script waste money.
• 
  Jun 11, 2020
  PixinalStudio Author

  We responded to most your comments on here showing you how to fix the issue. In your ticket, you are asking how to change admin url. This is a custom task. As changing url for admin is not as easy as just renaming the folder. This is not a bug, however, a custom task. We did plan to publish a step by step tutorial on how to fully change the admin panel url. Anyways, we approved your refund. Sorry for the inconvenience.