268 Support questions or comments

• 
  Nov 28, 2021
  tonsamith Purchased

  Hello,
  We have been waiting for the update with new features. Hopefully, all bugs have been fixed. Thanks!

• 
  Oct 29, 2021
  Tim10 Purchased

  When trying to post a new job, its not move forward to the next stage. The messages dropdown also is not working. In the browser console I am getting errors like: GET https://www.contentlia.com/includes/comp/c-messages-header 500 error. Looks like permissions but the folder is at 755?
• 
  Oct 29, 2021
  Tim10 Purchased

  OK it was the htaccess file redirecting to www that messed it up. Plus your ie.js polyfiller is causing errors so I just included it from CDN seems to resolve.

• 
  Oct 23, 2021
  Lunix Purchased

  Dear PixinalStudio
  
  When the new version will be available for download?
• 
  Nov 9, 2021
  ChrisRider Purchased

  Never
• 
  Dec 13, 2021
  scutt55

  How do I control Pending Clearance money?
  And after how many days will be credited to the seller's account?

• 
  Aug 31, 2021
  mehdialjebaay

  Purchase Code
  
  Hello, I bought the script today for 302$ +19% and I did not receive the license from CODESTER.
  I need the activation code "Purchase Code" for the script, how can I get it please?
  Please find a solution to this problem.
  Thank you.
• 
  Aug 7, 2022
  Narcisse1

  Pin me with you licence Proof i will help you

• 
  Jul 30, 2021
  nick999 Purchased

  I paid money to them , but no response , I think I lost my money , time and effort
• View 5 more replies
• 
  Aug 17, 2021
  bpbpbp

  why do you not report it to codester?
• 
  Aug 23, 2021
  Rene3

  it has been reported to codester and I got a refund of the paid amount
• 
  Aug 23, 2021
  Rene3

  With all these support issues, who could possibly have rated this software 4-5 stars unless done by 'made up' customers
• 
  Aug 23, 2021
  PixinalStudio Author

  @nick999 we will start customer install in a week. We have been working on a more stable version and integrating new features. You will get an email once we start doing installs.
• 
  Aug 28, 2021
  nick999 Purchased

  any way last 5 month I have been waiting , lets wait one more week , I will trust only after installing
  
• 
  Sep 14, 2021
  nick999 Purchased

  @PixinalStudio you said one week , its already 2 week over , please try to keep your promise
• 
  Oct 23, 2021
  Lunix Purchased

  Dear PixinalStudio
  
  When the new version will be available for download?
• 
  Mar 9, 2022
  nick999 Purchased

  @PixinalStudio many month over , its been two year , I paid you again , still not even any response , for mobile app. you have good mobile app now , why you are not providing ? if asking mobile app which I paid why you threatening , refund don't want , give app
  

• 
  Jul 28, 2021
  tonsamith Purchased

  I also experienced the same issue when contacting them. No one gave us support. The script is good but the support is not good at all.
• 
  Aug 17, 2021
  bpbpbp

  the script is ok, there is lot of bugs/error
  
• 
  Aug 23, 2021
  PixinalStudio Author

  @tonsamith, please can you create a ticket with all issues you are facing and send us ticket IDs? so we can handle your issues asap. Thanks.
• 
  Dec 13, 2021
  scutt55

  How do I control Pending Clearance money?
  And after how many days will be credited to the seller's account?

• 
  Jul 9, 2021
  nick999 Purchased

  I was trying to connect with this company for past 5 month still no one responding , or doing my work after purchasing
• 
  Aug 17, 2021
  bpbpbp

  why do you not report this to codester? the author never responst to any questens.

• 
  Jul 3, 2021
  nick999 Purchased

  Last 6 month I am trying to contact these guys . to upload my both mobile app in play store and app store , no one even answering , I paid for app and for installing , I am fed up . I bought all product from pat , very sad , lost my time my money and effort
• 
  Aug 17, 2021
  bpbpbp

  why do you not report this to codester? the author never responst to any questens.

• 
  May 24, 2021
  nadeemalizai

  I am trying to connect to the support team but there is no response. I am left with no option but to apply for refund. Why you guys are so slow in responding to queries? I want you to install it for me because my team failed. It is asking for three steps and we are trying but cannot get it done, second I contacted you about the product key but did not get it yet. Is it in the license file?
• 
  Aug 23, 2021
  PixinalStudio Author

  Hello @nadeemalizai I am available to help with your issues. Do you still require assistance? By the way, we apologize for the delay.

• 
  May 19, 2021
  Nandidada

  this script have any sitemap.xml file ?
  
• 
  Aug 23, 2021
  PixinalStudio Author

  No. We will add this at one of the upcoming updates.