166 Support questions or comments

• 
  Jan 16, 2024
  Trionpoint Purchased

  Hello friend, you updated this code here without testing it it comes with this problem which you did not solve 95 people have this problem do you guys have this problem like I got can they fix this problem for me when I purchased this code and set it up it doesn't work like this one I don't understand if they are really doing cybercrime by selling the code, my money is gone, if I give a refund request, can I get it?
• 
  Jan 16, 2024
  ionfirm Author

  The problem is already solved. Please Check your Inbox. Thank You.
• 
  Jan 19, 2024
  Trionpoint Purchased

  Thanks my all error is solved
  And good support

• 
  Jan 15, 2024
  Trionpoint Purchased

  Hello, I bought this code and purchased it. I installed it, set up everything, and tested it. Then there are some buses in it. I will give you what is below. Yes, they are not doing good business, I understand that the time delay comes when the automatic reply comes, they say that there is a problem with Facebook, but it is not a problem with Facebook. When I connect my AP in another room, the message is delivered instantly. When viewed it showed less but when shown in user's dashboard it shows more. I understand some errors, can you solve it or can I do this business? Are they doing business in a good way? Do you have any friends? Why am I the only one coming? All I can say is please update this as soon as possible and solve the problems for me and the buyers who are going to buy it and do good business.
  
  
  Error and Bugs
  1- Auto Bot Template reply Not working
  2- Message count Not correct
  3- Time Delay Automatic Template reply (My api is working in other wati.io only code it is not working)
  4- 404 error user click
  5- back-end update image and content update after 15 minute problem cache
  5- When contacting customer care, they talk without touching the member
  There is still a bug to be discovered
• 
  Jan 16, 2024
  Trionpoint Purchased

  Reply please
• 
  Jan 16, 2024
  ionfirm Author

  Updates and Fixes:
  
  1. Auto Bot Template Fixed:
  - Resolved issues related to the Auto Bot Template.
  
  2. Message Count Removed from Device Statistic:
  - Removed redundant message count from Device Statistic, as this information is already available in Logs.
  
  3. Time Delay Linked to Meta Policy:
  - Addressed time delay concerns by referring to the Meta Policy. [Read more about it here: [Meta Policy Link](https://developers.facebook.com/community/threads/6224759857605167/)]
  
  4. 404 Error Resolved:
  - Fixed the 404 error that was occurring.
  
  5. Cache Turned Off:
  - Advised to turn off the cache on your hosting or website. This action is expected to automatically resolve issues.
  
  To Apply Fixes:
  
  A. Go to Admin Panel:
  - Navigate to the admin panel.
  
  B. Update:
  - Scroll through the navigation and select "Update."
  
  C. Check for New Updates:
  - Verify if there are new updates available.
  
  D. Update the Application:
  - Proceed to update the application.
  
  E. Refresh Browser:
  -After updating, refresh your browser on the user panel as well. Use CTRL + SHIFT + R for a hard reload.
  
  By following these steps, the mentioned issues should be addressed and the application will be up-to-date.
• 
  Jan 19, 2024
  Trionpoint Purchased

  Thanks good support and help

• 
  Jan 15, 2024
  Trionpoint Purchased

  Already message whatsapp and not responding to solving my Issue
  Issue is whatsapp automatic bot reply template not working
  Does everyone have this issue? Can you please send someone's URL please friend
• 
  Jan 16, 2024
  Trionpoint Purchased

  Reply please

• 
  Jan 14, 2024
  Trionpoint Purchased

  Not working meta template automatically reply
  They are asking all my axes if this is not work. Also they ask my phone number idea and login details. They don't provide a solution I think there are other reasons
• 
  Jan 14, 2024
  ionfirm Author

  No need to worry! Since today is Sunday, our team is not working at full capacity, as they take the weekend to relax. Rest assured, the ticket will be sorted out soon.
• 
  Jan 15, 2024
  Trionpoint Purchased

  Hi please give my error and Ishu solve 🙏
• 
  Jan 16, 2024
  Trionpoint Purchased

  Hello iam waiting 3 day's
  Error and Bugs
  1- Auto Bot Template reply Not working
  2- Message count Not correct
  3- Time Delay Automatic Template reply (My api is working in other wati.io only code it is not working)
  4- 404 error user click
  5- back-end update image and content update after 15 minute problem cache

• 
  Jan 13, 2024
  homemsombra Purchased

  I had the pleasure of testing the new features coming in this update. Wait guys, what update is being made. This scipt must be worth at least $200.
• 
  Jan 16, 2024
  Trionpoint Purchased

  Error and Bugs
  1- Auto Bot Template reply Not working
  2- Message count Not correct
  3- Time Delay Automatic Template reply (My api is working in other wati.io only code it is not working)
  4- 404 error user click
  5- back-end update image and content update after 15 minute problem cache

• 
  Jan 11, 2024
  ghawyy

  Hello
  presale Question
  I see many bugs from users who bought script
  do you have any plan to update soon?
  other thing
  I try admin demo not work at all url dead
  and customer it work fine but bots not working or chat list too is it work in real life demo?
  thank you
• 
  Jan 17, 2024
  ionfirm Author

  Bugs are inherent in technical projects, and effective support plays a crucial role in resolving them. While encountering numerous bugs, our team has been diligent in promptly addressing and clearing them. We are currently gearing up for an upcoming update, and the demo is running seamlessly. If you have an interest in our product, I'd be happy to provide a link, allowing you to experience the new and improved version ahead of its official release.
• 
  Jan 19, 2024
  ghawyy

  Please send me new link cos i cant reach admin before
  thank you
  and please try to provide speed replay even you will be late in bug fix but people will be happy if you can be didicated in speed with replay and customer service even will be delay in project update or other matters
  thank you
• 
  Jan 21, 2024
  ionfirm Author

  Our system has been successfully updated to 6.0 . Please check the changes at https://wa.ionfirm.com/login.
  
  For access to the admin panel, use the following credentials:
  Username: [email protected]
  Password: admin1234
  
  Create an account on the User Panel and explore the full range of functionalities available to enhance your experience

• 
  Jan 7, 2024
  homemsombra Purchased

  This developer's product is good, but it is simply unresponsive. Furthermore, the online chat does not work correctly. If I send a mass message to my client, it doesn't appear in the chat. Therefore, it is impossible to sell it to the end customer. The online chat must be reviewed so that we can understand how the customer responded to the single submission

• 
  Jan 6, 2024
  D.S. Deepak Purchased

  where is the update we are waiting only excuses
• 
  Jan 9, 2024
  D.S. Deepak Purchased

  Still no reply from developer no response what is this you are not giving any update or reply why you are ignoring to all
• 
  Jan 16, 2024
  Trionpoint Purchased

  Yes brother not responding and lot of bug

• 
  Jan 2, 2024
  GetmeonlineIndia Purchased

  1) Beware before buying. He replies once in 3 months. Bulk messages with attachments are not going through he will not reply on that. What will you do single message send feature?
  2) While submitting attachment template, limit has been set for 1Mb. Meta standard limit is 100mb. He is not replying on how to increase that
  3) Payment gateway is not working,he is yet to give update date for that.
  4) There is no message log/error log for failed message sent.
  5) Only successful sent message are stored in log
  6) There is no status.json update log and many other bugs
• View 1 more reply
• 
  Jan 16, 2024
  GetmeonlineIndia Purchased

  when can we expect reply??
• 
  Jan 17, 2024
  ionfirm Author

  As previously discussed on WhatsApp, kindly reach out to us through WhatsApp messaging. We will share the link with you, enabling you to experience the released version firsthand.
• 
  Jan 18, 2024
  GetmeonlineIndia Purchased

  You are not replying on whatsapp, check whatsapp logs.
• 
  Jan 20, 2024
  GetmeonlineIndia Purchased

  On whatsapp you confirmed 2 things
  1)Bug to be resolved by 18-01-2024
  2) New update with all bugs resolved by 20-01-2024
  
  Both still pending and as usual you have again stopped working on Whatsapp.
  
  No Wonder why you are not on codecanyon. They wont let you be there with such pathetic support.

• 
  Dec 28, 2023
  makuni Purchased

  Hi!
  Message templates created on the Facebook website are not being imported into the system.
  
  What should I do to import?
  
  Looking forward to the update.
  
  Thank you!
• 
  Jan 17, 2024
  ionfirm Author

  Yes, We have developed this functionality and will give the update this weekend.