166 Support questions or comments

• 
  9 months ago
  GetmeonlineIndia Purchased

  Laziest Developer and support you will ever see. Whenver raise an issue, they will say new update is coming this week and then delay it for 3-4 weeks. Further doesnt even care to reply on support issue to resolve the bugs.

• 
  10 months ago
  Trionpoint Purchased

  Please respond please help urgently
• 
  9 months ago
  ionfirm Author

  We are pleased to announce the launch of the latest version today. Stay connected
• 
  9 months ago
  GetmeonlineIndia Purchased

  We are pleased to announce the launch of the latest version today. Stay connected
  . please read this for 20-25 more days till released with more bugs.

• 
  10 months ago
  Trionpoint Purchased

  Please respond please help urgently
• 
  9 months ago
  GetmeonlineIndia Purchased

  We are pleased to announce the launch of the latest version today. Stay connected
  . please read this for 20-25 more days till released with more bugs.

• 
  10 months ago
  RAPTec Purchased

  Hello arnjra, do you have a plan to release the update? what new features or fixes?
• View 1 more reply
• 
  10 months ago
  vaibhav08228

  https://www.instagram.com/aashishranjanmishra/ this is his Instagram handle message him there i think is not interested in solving problems of his customers
• 
  9 months ago
  ionfirm Author

  Hey RAPTec,
  
  We're releasing the 7.0 version today at around 5 PM. Thanks for your patience and understanding.
• 
  9 months ago
  GetmeonlineIndia Purchased

  5 pm already passed
• 
  9 months ago
  GetmeonlineIndia Purchased

  We are pleased to announce the launch of the latest version today. Stay connected
  . please read this for 20-25 more days till released with more bugs.

• 
  10 months ago
  Trionpoint Purchased

  The developer makes big promises. They are still de-crising each and every function I have not yet worked properly what's up dude do you want to grow your business
• 
  9 months ago
  homemsombra Purchased

  These guys are spam, I already said that, they promised and now they are making other software to only put on the extended license. I first bought this software, they promised me a lot, now they have reduced the functionality
• 
  9 months ago
  ionfirm Author

  We are thrilled to announce the release of a significantly enhanced version of our product today. Please disregard any previous issues or errors, as we have diligently addressed them. We are excited to introduce a fresh new theme, innovative design, and a range of novel functionalities that will revolutionize your experience.
• 
  9 months ago
  GetmeonlineIndia Purchased

  We are pleased to announce the launch of the latest version today. Stay connected
  . please read this for 20-25 more days till released with more bugs.

• 
  10 months ago
  homemsombra Purchased

  Dude, I went to log into my account on my website today and this message appears, you're kidding me image error https://i.imgur.com/uf04s8U.jpeg
• View 3 more replies
• 
  10 months ago
  ionfirm Author

  Exercise caution when attempting to use this on multiple domains, as it will not function. Please run it exclusively on one domain. The license is valid for a single server only.
  
  If you're encountering issues with your valid domain, we can reset your license. Could you please confirm?
• 
  10 months ago
  vaibhav08228

  @homemsombra bro the author really don't have any technical knowledge and he is selling this script but he don't provide any technical support, also i think he done fraud with so many customer, i think you should not depend on this madarch*d Aashish
• 
  10 months ago
  ionfirm Author

  Thank You for your reply and using slang words for our team member. God bless you soon.
• 
  10 months ago
  vaibhav08228

  what do you mean by "god bless you soon"
• 
  10 months ago
  homemsombra Purchased

  Dude, I uninstalled it, it was only installed on a single domain, I'm not going to waste any more of my time with you, you were dishonest, I thought you were an honest person. I could ask for a refund as I was the first to buy this script.
• 
  10 months ago
  ionfirm Author

  We sincerely apologize for any inconvenience caused. Your feedback is highly valued, and we take your comments seriously. We have made every effort to address all reported issues promptly, as we highly value your continued support as a longstanding customer. Please don't hesitate to reach out to us via WhatsApp. We are committed to resolving any outstanding concerns you may have.

• 
  11 months ago
  zukiungu Purchased

  I have bought it and tried to install it, but the initial display always shows 500 Server Error, where I have to contact support, until now I can't use it
• 
  11 months ago
  ionfirm Author

  Please check your inbox. I'm here to assist you with configuring the script on your server.

• 
  11 months ago
  homemsombra Purchased

  I was the first to buy this script. When I bought it they said they would update the online chat with sending files. However, the developer has not updated it with these features. Now it sells extended license with advanced features. That really wasn't honest
• View 1 more reply
• 
  11 months ago
  FrederickStaff

  There is no difference in the product if you purchase an extended license
• 
  11 months ago
  homemsombra Purchased

  Friend, when I bought this it didn't have any specifications. Now that you have explained the differences between the regular license and the extended version. When I bought it, the developer said he would put file upload in the script, but now you only put it in the extended version. You are a fake. I really would have asked for my refund.
• 
  11 months ago
  ionfirm Author

  If you're interested in Media Support features in Live Chat for the Regular Version, we can create an Addon specifically for this purpose. You'll be able to purchase and activate this functionality as needed.
• 
  11 months ago
  homemsombra Purchased

  When I purchased this from you, you said you would put the media files in the online chat. Now you only implemented this in the extended version. Be the true professional

• 
  Mar 26, 2024
  RAPTec Purchased

  You can make version v6.5.9 available, I cannot update directly via the system, it gives an error and does not update, even with IONCUBE LOADER.
• 
  Apr 1, 2024
  ionfirm Author

  Stay tuned for today's update! We've just uploaded the latest version here. While we await marketplace approval, feel free to download it manually. This version promises the best stability yet. Thank you for your patience and continued support!

• 
  Mar 22, 2024
  vaibhav08228

  demo is not working bro
• 
  Mar 22, 2024
  ionfirm Author

  Okay Thank You for informing us. Give us some time. We are fixing it.
  
• 
  Mar 22, 2024
  ionfirm Author

  Demo website is working right now. You can login in it.