162 Support questions or comments

• 
  Dec 14, 2023
  homemsombra Purchased

  Hello friend, more than 1 week and you haven't responded.
  
  I would like you to send the code again so that I can translate the script.
  
  When will you update the online chat
• 
  Dec 20, 2023
  ionfirm Author

  We are actively engaged in updating our system to not only meet but surpass your expectations. Our aim is to revolutionize the user experience and maintain a robust presence in the market. I'm excited to inform you that we are on the brink of unveiling a significant update, a special New Year Surprise just for you. Despite previous delays, we are currently in the final stages of development.
  
  This forthcoming update will introduce advanced functionalities and elevate the overall user interface, promising a smoother experience than ever before. Your patience and understanding are greatly valued, and we sincerely thank you for them. Trust in our commitment – we are dedicated to delivering a product that will truly delight you.

• 
  Dec 11, 2023
  homemsombra Purchased

  The messages in the chat disappear, send me this code again so I can test it again

• 
  Dec 10, 2023
  GetmeonlineIndia Purchased

  1) when will you fix instamojo payment gateway not working issue?
  2) While setting template with attachement, it restricts to upload attachment only upto 1000 Kb. From where to increase these limits?
  3) App has suddenly started showing "No input file specified." on front end and site is not working. Whats the reason?? You can refer www.buzzx.io
• 
  Dec 10, 2023
  ionfirm Author

  1. The payment gateway concern will be addressed in the upcoming update.
  2. Certain restrictions are imposed by meta; if you wish to increase it, We'll help you but please review meta's policies first.
  3. If you encounter the "No input file specified" error, it suggests a configuration problem with your web server. Reach out to your server provider for assistance in resolving this issue.
• 
  Jan 1, 2024
  GetmeonlineIndia Purchased

  2) Yes please guide me on how to increase the attachement limit.

• 
  Dec 8, 2023
  homemsombra Purchased

  Man, I need support and you don't respond anymore.
• View 1 more reply
• 
  Dec 9, 2023
  ionfirm Author

  The release of the new version of WhatsCloud is delayed due to the recent update in the Graph API from Meta. We are currently working on making our script compatible with the new Graph API and this is the reason we are taking time in it.
• 
  Dec 10, 2023
  homemsombra Purchased

  Friend, I need to translate the plans page
• 
  Dec 10, 2023
  ionfirm Author

  We've sent you this information in your inbox before. Please scroll up to find the solution.
• 
  Dec 11, 2023
  homemsombra Purchased

  That doesn't work, it gives error 500, you can send it again

• 
  Dec 7, 2023
  homemsombra Purchased

  Friend, when will online chat improve? You have difficulty responding to messages

• 
  Dec 7, 2023
  Solomon2

  demo is not working
• 
  Dec 7, 2023
  ionfirm Author

  Demo is Working. Please Check it at https://wa.ionfirm.com/

• 
  Dec 4, 2023
  homemsombra Purchased

  Hello friend, news about the update?
  

• 
  Nov 30, 2023
  homemsombra Purchased

  Hello friend, news about the update?

• 
  Nov 28, 2023
  rameshphotography

  Is SAAS available in a regular license? I noticed that you skipped this particular question earlier. Please confirm if a purchase is required before Black Friday ends.
• 
  Nov 28, 2023
  ionfirm Author

  Yes, SAAS is available with the regular license. However, for extensive modifications and unrestricted usage, opting for the extended license would be advisable. Feel free to reach out if you have any further questions or if you'd like assistance with the purchase before Black Friday ends.
  

• 
  Nov 27, 2023
  Lot

  I can't enter the demo URL it's down
• View 2 more replies
• 
  Nov 27, 2023
  ionfirm Author

  Check it here : https://wa.ionfirm.com/
• 
  Nov 27, 2023
  Lot

  It is possible to send messages with buttons if you do not have an update plan ??
  
• 
  Nov 27, 2023
  ionfirm Author

  Yes, it's possible to limit the message sending features, but it would require custom modifications.
• 
  Nov 27, 2023
  Lot

  Please some contact for customization
• 
  Nov 27, 2023
  ionfirm Author

  Visit https://ionfirm.com
  send a message via WhatsApp, or alternatively, utilize the email address located in the website's footer.