166 Support questions or comments

• 
  8 months ago
  Márcio1

  Hello,
  
  We really like your system and are about to purchase it. However, we need to confirm some essential functions to ensure it meets the needs of our company in Brazil.
  
  Does the system have a translation into Portuguese?
  Is there an expected release date for the visual bot creation feature?
  Is there a function to generate a protocol number for each service?
  Does the system allow the transfer of services between attendants?
  Is ChatGPT integrated into the system?
  Is it possible to carry out a service evaluation after the customer has been served?
  Is the source code open? Can we make the necessary changes?
  
  Thank you in advance for your responses.

• 
  8 months ago
  homemsombra Purchased

  Do you have an estimate of when you will implement the chatbot flow?
• 
  8 months ago
  ionfirm Author

  Most probably in our next update.

• 
  8 months ago
  GetmeonlineIndia Purchased

  is anyone able to send bulk messages with variables in current version or the issue still exists?? Couldnt see option to add variable even in demo link provided by developer. In mine it asks for attaching attachment in error but there is no option to add that. Anyone else facing same issue? This one is pending since long.

• 
  8 months ago
  homemsombra Purchased

  I stopped using this software, the bot creation method is old. All bot creation platforms use bot flow.
• 
  8 months ago
  ionfirm Author

  We are also working on chat flows. In Upcoming updates, We will release this functionality.
• 
  7 months ago
  dreamermrr

  can you please add paddle as payment gateway it's only case I can buy, thanks.
• 
  7 months ago
  ionfirm Author

  We've added this to our roadmap and will notify you within a few days once it's completed.

• 
  9 months ago
  dreamermrr

  can I use saas version with regular license ? it's only case I can purchase now
• 
  9 months ago
  ionfirm Author

  Yes, You can use SaaS version with Regular Licesne. You can sell the subscriptions for access to the user panel.
• 
  9 months ago
  dreamermrr

  then please add paddle so I can purchase because it's the best payment gateways so far.

• 
  9 months ago
  modulabs

  Hi there , Demo is down
• 
  9 months ago
  ionfirm Author

  Everything is working Perfect.

• 
  9 months ago
  modulabs

  Hi there , Demo is down

• 
  9 months ago
  Trionpoint Purchased

  Iam talking please help in 2 month not a response
  
• 
  9 months ago
  Trionpoint Purchased

  Now is reply 65% happy but not proper rodemap
• 
  9 months ago
  ionfirm Author

  We hope you are satisfied with our reply. We just need your support. Please send us your ideas so we can review, approve in our roadmap, and implement them in future updates.

• 
  9 months ago
  mudassermhk Purchased

  How to update 6.8 to 7.0
• 
  9 months ago
  ionfirm Author

  Just goto admin panel and click on update.
• 
  9 months ago
  mudassermhk Purchased

  Cloud update not working on my side
• 
  9 months ago
  ionfirm Author

  Please send the purchase code to our WhatsApp number or email it to hello[@]ionfirm.com

• 
  9 months ago
  GetmeonlineIndia Purchased

  Did any one received magic update of promised date of 03/06/2024 or any reply from the magician???
• View 3 more replies
• 
  9 months ago
  ionfirm Author

  Already Deployed on Server. Use Cloud Update.
• 
  9 months ago
  GetmeonlineIndia Purchased

  Thee is no update in that. Check SS FYI
  https://ibb.co/k95Wg1M
  
• 
  9 months ago
  ionfirm Author

  You are already at version 7.0
• 
  9 months ago
  GetmeonlineIndia Purchased

  what about the bug of 7.0 reported to you on WA? and what about promised update of 03/06/24?
• 
  9 months ago
  ionfirm Author

  Please Read the Changelog Sir.
• 
  9 months ago
  GetmeonlineIndia Purchased

  As pwe this changelog/documentation nothing is mentioned about curret issues, its solutions or update on your committed release date of 03/06/2024
  
  
  Changelog
  Version 7.0
  Updated Graph API 20.0
  Updated Laravel Dependencies and Libraries
  API Security Increased
  New Dashboard Theme
  New Frontend Theme
  Send Template from Live Chat Added
  Clear All Messages in One Click