103 Support questions or comments

• 
  Jun 12, 2021
  Vikash3kd Purchased

  Your plugins are working very slowly..!!
  Preparing download links...!!
  
• 
  Jun 16, 2021
  sjafarhosseini007 Author

  that's not related to plugin , maybe it's because your server network or proxy speed( if u r using proxy)
• 
  Jun 17, 2021
  Vikash3kd Purchased

  I am not using proxy network..!!
  I am using cdn network..!!
• 
  Jun 17, 2021
  sjafarhosseini007 Author

  so its your network issue , you can check demo site , its not slow

• 
  Jun 11, 2021
  linkfly Purchased

  Facebook Downloader Not Working...Please Fix It
• View 3 more replies
• 
  Jun 16, 2021
  sjafarhosseini007 Author

  Facebook issue solved , download new version plz
• 
  Jun 17, 2021
  vikasibrs Purchased

  When you released a new update? Showing 28 May last update which is not working for Facebook. Please tell me.
• 
  Jun 17, 2021
  sjafarhosseini007 Author

  Codester reviewer team approved it today , download it again!
• 
  Jun 17, 2021
  linkfly Purchased

  Thanks Sir
• 
  Jun 17, 2021
  sjafarhosseini007 Author

  you're welcome , good luck
• 
  Jun 17, 2021
  vikasibrs Purchased

  Problem Solved. Thanks a lot ❤️

• 
  Jun 8, 2021
  bakhtisheikh918

  Hi, Can I download Instagram and Fb Stories with this plugin as well. and can I download private fb/insta videos as well?
• 
  Jun 9, 2021
  sjafarhosseini007 Author

  Hi , sorry the plugin is not supporting what you need

• 
  Jun 7, 2021
  Techtriyo Purchased

  Can you please provide support for pinterest stories?
• 
  Jun 9, 2021
  sjafarhosseini007 Author

  Hi , can you send an example of Pinterest story? give me a url to check is there any way to support it or not

• 
  Jun 5, 2021
  vikasibrs Purchased

  Hey bro,
  
  Please have a check why Facebook video downloading is not working!
  
  Url - https://www.facebook.com/GuinnessWorldRecords/videos/1037254326800257/
  
  Thanks
• 
  Jun 7, 2021
  Techtriyo Purchased

  It's working fine on my Downloader, I download this video.
• 
  Jun 9, 2021
  vikasibrs Purchased

  Thanks for reply @Techtriyo.
  
  I tried multiple times bro many times not working.
  
  Can you please have a check the same video in this URL - https://www.facebook.com/watch/?v=1037254326800257
  
  Let me know if it's working.
• 
  Jun 9, 2021
  sjafarhosseini007 Author

  Hi , seems this issue is related to latest version and the links that you sent is not working on my demo site too. will check and fix it

• 
  May 31, 2021
  Techtriyo Purchased

  Does it make my WordPress website database slow if traffic increase on Downloader page? Please suggest any required step if it is
• 
  May 31, 2021
  sjafarhosseini007 Author

  if traffic increase on your wordpress site your site will need more resources. so yes , but how you can fix it before increasing resources? you can use a caching plugin like * wp fastest cache*.
  hope it solve your problem
• 
  May 31, 2021
  Techtriyo Purchased

  I'm using WP super cache and for optimization Autoptimize plugin. Can use this or switch to wp fastest cache?
• 
  May 31, 2021
  sjafarhosseini007 Author

  no need to change , those plugins are ok too.

• 
  May 31, 2021
  cnyxcker Purchased

  Can I develop stand-alone scripts instead of plug-ins, develop membership registration systems, and download restrictions, etc. Can I ask you to customize the development system?
• 
  May 31, 2021
  sjafarhosseini007 Author

  hi , i answered your request in private message

• 
  May 30, 2021
  vikasibrs Purchased

  Hey bro,
  
  Twitter video download stopped working in the new update.
  
  URL - https://twitter.com/harleydavidson/status/1386696568837861383
  
  Please have a check.
• View 2 more replies
• 
  May 30, 2021
  sjafarhosseini007 Author

  Hey , thanks for reporting the issue , will fix it🙏
• 
  May 31, 2021
  sjafarhosseini007 Author

  seems the issue was a temporary bug in "twitter api" and now twitter downloader works as before in my demo site , can you test it on your site and tell me is this working or not?
• 
  May 31, 2021
  vikasibrs Purchased

  Now working! Thank you
• 
  May 31, 2021
  sjafarhosseini007 Author

  you're welcome , good luck
• 
  Jun 5, 2021
  vikasibrs Purchased

  Hey sir, Twitter again not working from morning. Please have a check.

• 
  May 27, 2021
  Techtriyo Purchased

  instagram Reels Downloader not working properly, sometimes it shows only image download option instead of reels video
• View 1 more reply
• 
  May 27, 2021
  sjafarhosseini007 Author

  Hi , Instagram Reels are not downloadable by plugin at all , you just can download reels photos.
• 
  May 27, 2021
  Techtriyo Purchased

  Could you provide reels video support in upcoming updates?
• 
  May 27, 2021
  sjafarhosseini007 Author

  i tried to add reels downloader , but seems instagram will not provide mp4 format of reels , it will just play inside instagram and player will play stream file , so it's not possible to add this feature to my plugin . for download reels and stories we need create an unofficial instagram web app . that is not my plan cuz this plugin is not only for instagram.
• 
  May 27, 2021
  Techtriyo Purchased

  Okay

• 
  May 18, 2021
  Vikash3kd Purchased

  The plugin is not working well at this time. Sometimes downloads and never at this time..?
  Can you tell when the new update will come?
• View 4 more replies
• 
  May 18, 2021
  sjafarhosseini007 Author

  hello , which version are u using on your site?
• 
  May 18, 2021
  Vikash3kd Purchased

  This is my V 2.1.0 :10/19/2020
• 
  May 18, 2021
  sjafarhosseini007 Author

  you are using old version , download the latest version from your Codester account.
• 
  May 18, 2021
  Vikash3kd Purchased

  Showing old update in my account. The new update is not coming. Why is this happening in my account?
• 
  May 18, 2021
  Vikash3kd Purchased

  How to download latest version..?
• 
  May 18, 2021
  sjafarhosseini007 Author

  i updated the plugin 3 weeks ago , and is accessible in Codester , i have no access to check this issue , please contact with Codester team
• 
  May 18, 2021
  Vikash3kd Purchased

  How can he contact them?