103 Support questions or comments

• 
  Apr 4, 2020
  Waichan Purchased

  I purchased it now. Thanks for a great plugin.
  
  I have a question, can't I display the number of followers for each SNS?
• 
  Apr 4, 2020
  Waichan Purchased

  follower count
  
• 
  Apr 4, 2020
  sjafarhosseini007 Author

  Hi , Thanks for your purchasing Waichan.
  
  Not with my plugin , but as you are using wordpress , you can use another plugins to do this.
  WSM Downloader is just a downloader plugin.
  
  Best regards

• 
  Apr 4, 2020
  ehyipscript

  Hi, if you give me full installion video then i can buy thank you

• 
  Mar 22, 2020
  ajapro

  Hey, awesome app two can the not muted mp4 have different quality list to download from like muted one. Two what framework do you use for development. Do you have any ad network for monetization
• View 2 more replies
• 
  Mar 22, 2020
  sjafarhosseini007 Author

  Hey. Thanks.
  sorry i can't understand what you mean exactly, but as i could understand , different qualities are because of YouTube and we cant do anything except creating a video converter for plugin in future.no framework used.its a plugin for wordpress , so you can create any ad network that you need.
• 
  Mar 22, 2020
  ajapro

  Sorry if I wasn't clear what i mean is that if you are going to download a video and clicked on muted version you can see many qualities to download from (ex: 144p up to 1080p) while on Videos only two options to download from or so. (PS did you mean the video converter for this case).
• 
  Mar 22, 2020
  sjafarhosseini007 Author

  yes it's because of YouTube limitations. we can't download all formats of videos. we can only download the formats that YouTube provides on its player.(Youtube player will play mute version + audio when you choose a specific quality). for some videos it's 360p , for some 480p and 760p. it depends on video views and other limitations.if we need to bypass this limits we have to use a video converter like y2mate website. they create a video converter tool for bypassing this limitation. in this case all muted versions will be mixed with audios and you can download them from video tab.
  i will work on it, but not now.
• 
  Mar 22, 2020
  ajapro

  Ah i see awesome thanks a lot
• 
  Mar 22, 2020
  sjafarhosseini007 Author

  you're welcome , good luck

• 
  Mar 21, 2020
  KDR Purchased

  Hi.
  From youtube the first 2 times downloaded excellent. It took some time but it was successful. After that, it starts downloading and before finish, I get "Failed - Network Error". I checked many links. It is not just a link .
  What can I do? I have just purchased.
  Thanks.
• 
  Mar 21, 2020
  sjafarhosseini007 Author

  Hi , thanks for purchasing.please send your site address in WhatsApp (+989018117124) for me to check errors.
• 
  Mar 21, 2020
  KDR Purchased

  Could you send to me an-email? I don't use what's up. Or, I can share the domain directly in here.
• 
  Mar 21, 2020
  sjafarhosseini007 Author

  [email protected]

• 
  Mar 8, 2020
  robert2020 Purchased

  Hi, Plz help me to check, I can't download from https://www.youtube.com/watch?v=zDo0H8Fm7d0
• View 2 more replies
• 
  Mar 8, 2020
  sjafarhosseini007 Author

  Hi , yes you can't download from some youtube links because Youtube changed their pattern and i should find new solution for it.
  so please wait for next update
• 
  Mar 9, 2020
  sjafarhosseini007 Author

  Hi , Youtube downloader engine is updated. you can download new version (1.2.0) right now.this update will solve your problem . good luck.
• 
  Mar 9, 2020
  robert2020 Purchased

  Hi, thanks for your quick support! but why I only get QUALITY is 360p while mute version is fullHD?
• 
  Mar 9, 2020
  sjafarhosseini007 Author

  you're welcome.youtube downloader can show only the qualities that YouTube provides for a video not more!, this is not always 360p. sometimes its 480 , 760 , 1080.and for some videos it shows all qualities. its depends to YouTube and we cant do anything for that. but YouTube let us download muted version in all qualities.
  
  maybe if i create a conveter tool like y2mate.com , we can bypass this restriction.
  
  i should work on it😉
• 
  Mar 9, 2020
  robert2020 Purchased

  Thanks for your explain, if you work on it, very helpful for me! I am looking forward that.

• 
  Mar 4, 2020
  DROIDCONTROLLER Purchased

  Hello, i just purchased this and getting error while adding short-code into any post or page it says, it is not letting me save post if i add short-code
  
  Shortcode added
  [wsmd_downloader]
  
  Error
  Updating failed. Error message: The response is not a valid JSON response.
• View 2 more replies
• 
  Mar 4, 2020
  sjafarhosseini007 Author

  Hello ,Thanks for purchasing.
  it seems you are using Gutenberg editor , just add shortcode and update. you will get this error but in fact post will be saved.
  i will fix this error in next update
• 
  Mar 4, 2020
  DROIDCONTROLLER Purchased

  Thanks for reply, i got that working here are few more issues:
  
  1 - No thumbnail for facebook
  2 - No thumbnail for twitter
  3 - For Daily Motion most of the time curl error shows up with status false
• 
  Mar 4, 2020
  sjafarhosseini007 Author

  Oh , i think you are using a shared host with restricted IP.
  Twitter and Facebook and probably most social websites restricts your host IP.
  if you only have problem with thumbnails , contact me in whatsapp(+989018117124) to solve this by editing codes.
  
  but if you have problem with thumbnails and video links you need to change your host or your server ip.
  
  for case 3 , wsm downloader doesn't support Dailymotion anymore. they changed their method after version 1.0.0
  so if you read my product description , i never mentioned Dailymotion 😉.my plugin supports 21 social NETWORK websites!
  
  Dailymotion is exists in plugin settings and i should remove it.
  thanks for reminding me👍
• 
  Mar 9, 2020
  sjafarhosseini007 Author

  Hi , Gutenberg editor problem is solved , you can download new version.
• 
  Apr 20, 2020
  DROIDCONTROLLER Purchased

  Hi, i am not using shared hosting, i have personal VPS with static IP.

• 
  Feb 28, 2020
  aflamstreet Purchased

  Hello,
  There is an issue I saw it with the time, when you trying to download a video from youtube and paste the URL on the downloader the "Preparing download links ..." took a long time to grab downloading links, before it was needs only about 5 seconds to grab it but now more than 15 seconds for each video!
  How can I make it faster as before?
• 
  Feb 28, 2020
  sjafarhosseini007 Author

  Hello , did you set proxy for downloader? if your answer is yes : its seem your proxy doesn't work as it used to work in the past. try change your proxy from settings in this case.
  but if your answer is No : i should say i didn't change anything in YouTube downloader from version 1.0.3 to 1.1.0
  so please test downloader with previous version.
  
  if everything is ok in previous version but only issue exist in version 1.1.0 , contact me in WhatsApp or Telegram (+989018117124) to check your website.
• 
  Feb 28, 2020
  aflamstreet Purchased

  I will contact you in Whatsapp, Thanks

• 
  Feb 28, 2020
  aflamstreet Purchased

  Hello,
  How can I update my wsmd_downloader with the new update?
• 
  Feb 28, 2020
  sjafarhosseini007 Author

  Hello , download new version from Codester. Unzip downloaded file on your computer. now go to your wordpress site and navigate to dashboard -> plugins.
  find wsm downloader from the list and deactive it , then remove it.
  after deleting previous version , upload and install new version from unzipped file that you've already downloaded from codester(new version of plugin is exists in 1-plugin folder).
• 
  Feb 28, 2020
  aflamstreet Purchased

  Thanks alot,
  Very quick support
• 
  Feb 28, 2020
  sjafarhosseini007 Author

  you're welcome , good luck 👍

• 
  Jan 23, 2020
  ehyipscript

  Hi, Can i earn if i make this type website ? where i put my ads ?
• View 1 more reply
• 
  Jan 23, 2020
  sjafarhosseini007 Author

  Hi , absolutely yes.
  this is a plugin based on wordpress , so you can create a page using any type of page builders and put the downloader form and ads any where you like.
  please take a look at product screenshots. in default there is 2 places to show ads in modal window.
  https://www.codester.com/static/uploads/items/17496/preview/003.jpg
  
  but you can create more places with page builders like Elementor
• 
  Jan 23, 2020
  ehyipscript

  buy on your demo ads not showing
• 
  Jan 23, 2020
  sjafarhosseini007 Author

  yes , ads are optional , you can enable and disable them using plugin settings.
  in demo site i disabled them.
• 
  Jan 23, 2020
  sjafarhosseini007 Author

  i enabled it , you can check demo again

• 
  Jan 23, 2020
  Anubhav96 Purchased

  sir i am facing this problem when i was paste url in the serch box then face this problem
  
  
  {"success":false,"body":"A curl error occurs while execute the curl handler : Received HTTP code 503 from proxy after CONNECT"}
• View 1 more reply
• 
  Jan 23, 2020
  Anubhav96 Purchased

  sir site link http://tiktokvideodownload.online
• 
  Jan 23, 2020
  sjafarhosseini007 Author

  Hi , thanks for purchasing.
  this is a proxy error.
  i guess you install our demo package .we set a free proxy in our demo.and you should disable that.
  so please navigate to
  WP Dashboard >> Settings >> WSM Downloader >> Settings >> Proxy Setting.
  then disable proxy or change proxy details here.
  this error happens when your server cant connect to a proxy server.
• 
  Jan 23, 2020
  Anubhav96 Purchased

  Sir i cant understand what do you say
• 
  Jan 23, 2020
  sjafarhosseini007 Author

  so please contact me (+989018117124) in Telegram or Whatsapp Messenger.