54 Support questions or comments

• 
  Sep 16, 2023
  poudelom Purchased

  Hi
  
  Is there a way to add pages with slug like https://example.com/compres-JPEG or https://example.com/compres-PNG
  
  Regards
  
• 
  Sep 16, 2023
  blaztools Author

  Hi!
  
  Right now the default tool is image compressor, As in upcoming update we are adding new tools as well, so you'll be able to set the default tool/page and also add new page.
  
  But If you want to add any new page to the script, please contact here for more details, So I can help you with this.
  
  https://support.blaztools.com/
  
  Thank you.

• 
  Sep 15, 2023
  poudelom Purchased

  Hi
  
  Some feature, I wish for this update
  
  1. Ability to add links in header and footer. As of now, there is no option to add new links.
  2. Ability to add article below the tool. As of now, we can't write anything about the tool.
  
  Other wishes
  3. Ability to add pages. As of now we can't add more pages.
  4. Ability to change colors of header,body and footer.
  
  If atleast top two are made, it would be great.
  
  Regards
• 
  Sep 15, 2023
  blaztools Author

  Hello,
  
  Thank you for sharing your feedback with us.
  
  In our upcoming update v2.5, we are going to introduce alot of new features which includes adding or removing links from the header and footer. Additionally, tailoring the theme's primary colors directly from the backend will be a breeze. We're also adding a dedicated section just below the tool where you can highlight its features and provide detailed information.
  
  As for adding new pages, currently, we offer options to display 'About Us' and 'Contact Us' details in a pop-up. But very Soon, you'll be able to add new page as well.
  
  Thank you once again for your support, and please don't hesitate to reach out with any further feedback or queries.
  
  
  
  

• 
  Sep 12, 2023
  knoffs Purchased

  hi,
  
  just a few more things i noticed while testing …
  
  1)
  at the crop tool, i would recommend to also include a close button after the cropping has been processed. at the moment the user can only click download to initiate the download of the file. would be good for the user experience to abort the download by providing a close or back button
  
  https://prnt.sc/ejOLe5o8eZgH
  
  2)
  also a problem with the crop tool. when i click in the 25/50/75% buttons below the tool, but so not select am image to upload, i only get a loading sceen.
  
  see sceenshot: https://prnt.sc/oUlA05nHk_BG
  
  3)
  a suggestion for a possible new feature would be to let the users upload the images not only from their devices but also through dropbox, google drive and through an URL similar like at this website: https://imageresizer.com/
  
  screenshot: https://prnt.sc/gGfoww7oaeIc
  
  4)
  one detail that might be worth checking out is to display the percentage (eg 90% saved) of saved date by doing the compression instead of just the absolute number (2mb saved).
  
  https://prnt.sc/ny8ga2oOXPSc

• 
  Sep 11, 2023
  Surya4 Purchased

  how to update it in the new version? without losing the customization settings.?
• 
  Sep 11, 2023
  blaztools Author

  Hello!
  
  Version 2.5 is still in the final stages of development. We are diligently working on completing the testing process and integrating the remaining features. Once these steps are completed, the updated version will be ready for use.
  
  You can access and download the latest release directly from your account once it's available.
  
  Let me know, If you have any more questions.
  
  Thank you.
• 
  11 months ago
  blaztools Author

  v2.5 is ready and available for download.

• 
  Sep 10, 2023
  knoffs Purchased

  hi,
  congrats on the 2.5 beta version!
  
  here a few things i noticed on the demo site:
  
  1)
  on mobile device (iphone) i can not close the site popups (about us, privacy, language, …). when i click here on the close button, it does not close the popup.
  
  https://prnt.sc/u9j3woAg0w_x
  
  
  2)
  its a very nice ad machinism you implemented!! i love the countdown and the ad placements. very intuitive and good for clicks-on-the ads!
  
  https://prnt.sc/y5fWvAg6-jpS
  
  3)
  on iphone the cropping tool still does not work. when clicking the crop button, it does not crop.
  
  https://prnt.sc/_NNM6RVRYLZY
  
  4)
  noticed a small bug. when you are in crop image mode and click the crop image button, there is an error when clicking the menu. the share icons don’t show up normally.
  
  https://prnt.sc/z9AlHQZirn-V
  
  
  once more, kudos from me. you created an amazing script!
  
  all the best!
  
• 
  Sep 10, 2023
  blaztools Author

  Hi!
  
  Firstly, I'd like to express my gratitude for your detailed feedback on the 2.5 beta version of our script. Your insights are invaluable to us, and we genuinely appreciate the time you've taken to help us refine the experience.
  
  As we have upgraded our script from bootstrap 4.0 to latest bootstrap v5.2.3 version, and also adding alot more features, so there might be some compatbility issue. As It's in testing stage so I will be fixing these issues as well.
  
  Advertisement Mechanism: We truly appreciate your positive feedback! It's encouraging to hear that the ad placements and countdown feature resonate well with our users. Your feedback and suggestions have been instrumental in achieving this success.
  
  Cropping tool on iPhone: This has been noted, and I am actively looking into potential fixes. We'll be ensuring that our tool is fully compatible with a range of devices, especially popular ones like the iPhone.
  
  Before releasing the update, I will be making sure everything is working great.
  
  Thank you once again for your support, and please don't hesitate to reach out with any further feedback or queries.
  
  
  
  

• 
  Aug 27, 2023
  knoffs Purchased

  hi, when will the new 2.5 update get released?
  
  looking forward to the cropping tool.
  
  i noticed a problem on your demo site: https://blaztools.com/tools/cropper/
  
  i am on a mobile device and can upload an image and crop the area i select. but when i click on the „crop image“ button below, it does not do anything and does not crop the image.
  
  -
  
  also i notice that you have the „view more“ button top right of the image. i would recommend that you add a „close“ button to this. it was not understandable for me st first try that you need to click back to the image area to close this „view more“ menu.
  
  wish you all the best!
  
• 
  Aug 27, 2023
  blaztools Author

  Hi!
  
  Thank you for purchasing my script. I appreciate your kind feedback regarding the cropper tool on our demo site. I apologize for the inconvenience you've experienced. Your insights are invaluable and I'm already on it to get the issue fixed. Your suggestion about the "close" button is duly noted, and I'll look into implementing that to improve user experience.
  
  I'm thrilled to announce that the 2.5 update is on its way and I'm putting every effort into ensuring it's a seamless release. Expect it within the next 10 days. Also thank you for continuous support and love for this project 😊
  
  If you like my script, I would highly appreicate your kind review 😊
  
  Warm regards,
  Sunny
• 
  Sep 1, 2023
  knoffs Purchased

  hi sunny!
  
  i love the new cropping features, you did an amazing job! it is very useful and intuitive for the users.
  
  very much looking forward to test version 2.5.
  
  one thing i would suggest for future updates is improving how the ads get displayed and to increase the chance the users click on the ads.
  
  for example this image sizer is displaying the download link in a popup or new page:
  https://redketchup.io/image-compressor
  
  sceenshot of this:
  https://prnt.sc/tVZytcj8W2vF
  
  -
  
  here also perhaps a short countdown might help before the users get the download link.
  
  similar to: https://www.img2go.com/resize-image
  
  screenshot:
  https://prnt.sc/blregQ0TP80L
  
  wish you all the best!
  
• 
  Sep 3, 2023
  blaztools Author

  Hi!
  
  Thank you so much for the feedback on the new cropping features.
  
  Your feedback regarding ad displays is much appreciated. I understand the importance of a seamless user experience and how ad placements can play a role in that. The examples you've shared, especially from redketchup.io and img2go.com, provide valuable insights into user-friendly ways of ad implementation. The idea of a short countdown before presenting the download link is also an intriguing approach to balance user experience with ad visibility.
  
  Rest assured, l will explore these suggestions as we continue to refine our platform. Stay tuned for version 2.5 and more exciting updates!
  
  Thank you

• 
  Aug 16, 2023
  hichamsioual2

  adsense approval working !!!!!!!!!!!!
• View 2 more replies
• 
  Aug 17, 2023
  blaztools Author

  That's great. Amazing.
• 
  Aug 18, 2023
  hichamsioual2

  Please tell me where to put the adsense code
  
• 
  Aug 18, 2023
  blaztools Author

  Hi!
  
  You can add the code in the Ads Settings. Login to admin panel and add your code and enable the ads status to "Show".
  
  However If still you are facing any issue, please contact us here.
  https://support.blaztools.com/
  
  Thank you.
• 
  Aug 21, 2023
  hichamsioual2

  Is adsense approval still working?
  And would you help me put a script on my site !!!!!
• 
  Aug 21, 2023
  blaztools Author

  Hi!
  
  If you have purchased our script, please feel free to contact on our above given support url. So I can guide you further.
  
  Thank you for understanding.

• 
  Jul 31, 2023
  Surya4 Purchased

  There are some issues which I'm facing with it.
  1. Unable to compress small-size images like 5-6 kb png images.
  2. I updated the "IP Geo Location API" but it still shows the default API stats, which is not good or does not accept the new input.
  3. When I try to use reset stats it makes the page break, I guess there is no CSS in the confirmed task.
  
  Please help me to resolve these issues asap.
• 
  Aug 1, 2023
  blaztools Author

  Hi!
  
  Thank you for purchasing my script. I would love to help with anything. The problem might be due to the file permission. Please submit your ticket here with the details.
  
  https://support.blaztools.com/
  
  If you have any question, please feel free to ask.
  
  Thank you.
  
• 
  Aug 1, 2023
  blaztools Author

  Regarding the above issues,
  
  1. The script compress the image even it's less then 10KB. You can always set the compress quality via range slider. However, If image is already compressed, then you'll see no changes in the website and it will not be compressed more.
  
  2. Rgearding the Field GEO location API, It's working fine on our end, however it might be due to the wrong file permission.
  
  3. And now the last reset stats, please make sure the script is installed in a main domain directory in public_html not sub directory.

• 
  Jul 30, 2023
  Surya4 Purchased

  Try to add more ad slots, as they are the only way to generate money for this project. Once you add more ads slot, I'll buy it.
• 
  Aug 1, 2023
  blaztools Author

  Hi!
  
  We will add more ads slot in the next update, as soon as possible.
  
  Thank you.
• 
  Aug 13, 2023
  Surya4 Purchased

  I'm waiting for the update, for now, I have to manually put the ads in files which is quite bad.

• 
  May 27, 2023
  subhajitlahiri

  Wow, the script is amazing, but in my opinion, it's a little overpriced. If you decide to decrease the price then more people will start buying the script.
• 
  May 27, 2023
  blaztools Author

  Hi !
  
  Firstly, thank you so much for your valuable feedback! ❤️ I greatly appreciate you taking the time to share your thoughts and perspective about our pricing. Definately I will consider your suggestion.
  
  I'm thrilled to tell you that we're indeed planning to enrich the script with more features, thus making it more robust and versatile. Remember to stay connected with us so you can be among the first to know about these new features and updates.
  
  Once again, thanks a lot for your feedback 😊
• 
  May 27, 2023
  subhajitlahiri

  Hello, thank you so much for replying.
  
  I am saying this because recently I bought an image converter script from Codester that cost me only 15$ but offers a lot of things instead and a lot of people are buying the script for that reason.
  
  So if you increase the amount of the features like compressing pdf, or making the script affordable, then more people start buying and then Codester will also put your code in the Popular Items.
  
  I will be waiting for the next update because I also want to buy the script.
  Have a nice day.
• 
  May 27, 2023
  blaztools Author

  We appreciate your interest and feedback. In response, we've integrated three image compressor libraries into our script to support various formats, including JPG, PNG, JPEG, GIF, WEBP, and JFIF. Our script is feature-rich, modern, and responsive, making it both versatile and affordable.
  
  We're also excited to announce upcoming tools for image cropping and resizing, which we believe will boost the script's utility. Your feedback is central to our continuous improvement.
  
  Regarding the pdf compress, currently our focus is on image compression, the PDF compression and image compression are treated as separate processes due to the nature of the file formats.
  
  If you have any question please feel free to ask.
  
  Thank you.