271 Support questions or comments

• 
  Mar 28, 2018
  kadmo Purchased

  It is impossible to download the "js_composer.zip" plugin
  This is the error:
  The requested URL /plugins/js_composer.zip was not found on this server.
  Apache/2.4.18 (Ubuntu) Server at www.conikal.com Port 443
• 
  Mar 28, 2018
  conikal Author

  Hi,
  
  Sorry for uncomfortable, we are upgrading server, that error just fixed, you can download it right now.
  
  Thanks

• 
  Mar 27, 2018
  systemfailed Purchased

  facebook login problem Do I have to make a new version to get it?
  
• 
  Mar 27, 2018
  conikal Author

  Yes, you need unstall old theme and plugin then reinstall by lastest version with Campoal theme and Campoal Tapo plugin.
• 
  Mar 27, 2018
  systemfailed Purchased

  thank you no problem..
• 
  Mar 27, 2018
  systemfailed Purchased

  there is no contact page in the new theme?

• 
  Mar 25, 2018
  systemfailed Purchased

  Updating themes & plugins files is enough to update

• 
  Mar 25, 2018
  systemfailed Purchased

  do I need to install the new version to login to facebook?
  

• 
  Mar 22, 2018
  samdev Purchased

  Hello Team,
  How are you doing? Is it possible to fix the two things? The theme features are really awesome. One thing is while sharing on the social networks it doesn\'t display the link as the causes.org. using the title like \"Can you spare the time to help (USer Name) \"\". and 2nd is the embed section on the petition so that user can embed the content on their website. Can you please update those things which are so essential to the theme. We are planning to buy the theme but we are lacking those two things.
  Thank you
• View 2 more replies
• 
  Mar 24, 2018
  conikal Author

  Hi samdev,
  
  You can custom title when sharing on social network in edit petition
  https://prnt.sc/ivmv8t
  
  Embed petition on thirt-party website still not available, I had plan develop alot new featured in May 2018 included this function.
  
  Thanks
• 
  Mar 24, 2018
  samdev Purchased

  Thank you so much. Still, my facebook login is not working...
  http://prntscr.com/ivmxvk
  How to fix this one and the post to facebook function as well
• 
  Mar 24, 2018
  conikal Author

  Are you upgraded lastest version Campoal 1.0.0? social login issue are fixed on this version.
  Post to Facebook need submit facebook app review to take publish permission.
  https://prnt.sc/ivmytd
  https://www.youtube.com/watch?v=IrzHfd95ZKI&t=9s
  
  please check all setting on facebook app are correct!
  
  Thanks
• 
  Mar 24, 2018
  samdev Purchased

  yes, i am currently using the Campoal 1.0.1. Still its not working.
  http://prntscr.com/ivn1nw
• 
  Mar 24, 2018
  conikal Author

  You should check all setting on facebook app are correct?
  Include:
  Website URL: https://prnt.sc/ivn2jt
  Version: https://prnt.sc/ivn2p4
  Server IP & Domain: https://prnt.sc/ivn2vn
  
  https://prnt.sc/ivn23a

• 
  Mar 15, 2018
  pokurivijay Purchased

  Hi Conikal,
  
  Recently I bought the Petition WP Wordpress theme. I installed it on my domain www.dearsarkar.com. it is an awesome Template & Plugin. Thanks for the Petition WP.
  
  but, a small problem while trying to login with Facebook & Google. I am unable to log in, the loading symbol is loading...continuously.. i am sending the screenshots of the error from the chrome console please help me out. I added the app id & secrete for both.
  
  Screenshot For Facebook: https://snag.gy/2KHQXy.jpg
  Screenshot for Google: https://snag.gy/wGcZft.jpg
• View 3 more replies
• 
  Mar 16, 2018
  conikal Author

  Hi,
  
  I was fixed that on lastest version updated on 14 Mar 2018. Please update!
  
  Thanks
• 
  Mar 16, 2018
  pokurivijay Purchased

  Ok, thank you.
• 
  Mar 16, 2018
  pokurivijay Purchased

  Do I need to update theme or plugin ?? , i am using child theme.
• 
  Mar 16, 2018
  conikal Author

  Theme has changed to new name, please uninstall petition plugin + theme and reinstall all.
  
  Thanks
• 
  Mar 16, 2018
  pokurivijay Purchased

  ok thank you.
• 
  Mar 16, 2018
  pokurivijay Purchased

  Hi, It's Working Now. but a small issue, it's creating multiple profiles for different login methods. even though the same email is used for both.
  Ex:
  1) I registered directly with my email. (with email)
  2) I log in through Facebook -> created another profile (email field is empty)
  3) I log in through Google -> created another profile (email field is empty)
  

• 
  Mar 10, 2018
  pritam Purchased

  Hi Conikal,
  
  Have found an issue while sharingPOsting an petition on facebook.
  
  The petition is having embed youtube link instead of normal image file.
  When user tries to sharing it on facebook it is posted on facebbok but with the random image from any existing petition and not the actual youtube link video.
  
  Every time we share/Post on facebook new image is posted but actual video link is missing.
  
  Please provide me a solution.
  Awaiting for reply.
  
  Thanks,
  Pritam
  
  
• 
  Mar 11, 2018
  conikal Author

  Hi,
  
  Petition Plugin take video's thumbnaill to display on sharing post on Facebook. You can use third party SEO plugin like Yoast SEO to customize that.
  
  Thanks

• 
  Mar 8, 2018
  kadmo Purchased

  Would it be possible to have a "quickstart" solution with the Petition theme (with all the images of your demo) and complete with the operating system?
  it is a solution that offers Joomlaxtc and makes everyone spend a lot of time.
  I enclose screenshots of the service offered by Joomlaxtc to its customers with the theme Air Flow.
  https://prnt.sc/iof81i
  

• 
  Mar 8, 2018
  Julie

  Hello. Nice theme. Is it possible to only allow ADMIN to create petitions?
• View 1 more reply
• 
  Mar 8, 2018
  Julie

  Also: Can I set how many signatures that is needed for every petition as an admin?
• 
  Mar 8, 2018
  Julie

  Also: Can I set how many supporters that is needed for every petition? ****
• 
  Mar 8, 2018
  Julie

  Also haha one more question: Can I set restriction that a supporter HAS TO CREATE AN ACCOUNT in order to support a petition?
• 
  Mar 8, 2018
  conikal Author

  Hi,
  
  Is it possible to only allow ADMIN to create petitions?
  - Yes, You can create petition in dashboard.
  Can I set how many signatures that is needed for every petition as an admin?
  Can I set how many supporters that is needed for every petition?
  - Yes, You can
  
  Can I set restriction that a supporter HAS TO CREATE AN ACCOUNT in order to support a petition?
  - No, user can sign with no limited petitions

• 
  Mar 7, 2018
  kadmo Purchased

  I have a problem:
  in the Colors page of the theme you can not see the possibility to select colors.
  I enclose screenshots
  https://prnt.sc/io1hl9
  
• 
  Mar 8, 2018
  conikal Author

  Hi,
  
  - You should check javasript on page are enabled
  - Install required plugin
  - Or upgrade server, php version and reinstall agaign.
  
  Thanks