83 Support questions or comments

• 
  11 months ago
  masterall Purchased

  Hello! Will it be possible to change the location of the chat on the site, for example on the right or left? Or how to do it now, while you add this function to the site...Thank you)
• View 1 more reply
• 
  11 months ago
  premiumsales Author

  Hello, It is a bit complex so let me add that option under chat settings in the next update. It will be easier for you to change from there instead of in the code
• 
  11 months ago
  masterall Purchased

  Thanks you
• 
  11 months ago
  premiumsales Author

  Hello, Widget positioning now available in version 1.7
• 
  11 months ago
  masterall Purchased

  Thank you for your work!

• 
  11 months ago
  bubitron Purchased

  Hi, I have sent you an email due to installation problems. Please check it.Thank you
• 
  11 months ago
  premiumsales Author

  Hi, I have replied. Thanks

• 
  11 months ago
  virtualverse

  Hi, Can you add payment methods named PayTR or iyzico?
• View 1 more reply
• 
  11 months ago
  premiumsales Author

  Hi, this will be considered in the coming updates
• 
  11 months ago
  premiumsales Author

  Hello, PayTR or iyzico are now integrated
• 
  11 months ago
  virtualverse

  Thats great. Thanks for the quick feedback. I will buy.
• 
  11 months ago
  premiumsales Author

  Thank you

• 
  Apr 9, 2024
  masterall Purchased

  I advise you the author of this script as a person with extensive experience and patience for work and the customer!
• 
  Apr 9, 2024
  premiumsales Author

  Thanks @masterall. Am humbled

• 
  Apr 2, 2024
  masterall Purchased

  Hello! In which line and file can I change the intro
  uploads to my brand logo? Thank you! https://prnt.sc/8mxcSq_RdfgU
• 
  Apr 3, 2024
  premiumsales Author

  This needs some kind of programming. I will DM you a guide on the affected lines

• 
  Apr 2, 2024
  sakima

  1) Has Japanese been added?
  2) Can I learn AI using links or PDFs?
• View 7 more replies
• 
  Apr 4, 2024
  premiumsales Author

  Hello,
  We have added Japanese language in the recent update.
  Currently you cannot train a model with links or PDFs but can use them chatting on the widget.
• 
  Apr 4, 2024
  sakima

  When do you plan to implement ai learning with links and pdf files?
• 
  11 months ago
  sakima

  sorry?
• 
  11 months ago
  premiumsales Author

  This coming week I will implement document training. For llinks might be by end of month
• 
  11 months ago
  premiumsales Author

  Hello, PDFs and links now available.
• 
  11 months ago
  sakima

  The icon appeared after embedding to another site, the chatbot is not working. What should I do?
  *I have already added the openapi key from the admin account.
• 
  11 months ago
  sakima

  Can the URL provide training for a specific site? I would like to try the demo but it does not work.
• 
  11 months ago
  premiumsales Author

  What website have you embedded the chatbot? Message me the url privately
• 
  11 months ago
  premiumsales Author

  Yes you can train from any website
• 
  11 months ago
  sakima

  I have sent you a message. Please check it.

• 
  Apr 2, 2024
  masterall Purchased

  Have you made it possible to add languages or integrated ready-made ones? As far as I understand, the update is coming out today?
• 
  Apr 2, 2024
  premiumsales Author

  Hello, Am finishing up on adding the requested languages

• 
  Mar 31, 2024
  tonyhoang Purchased

  Hello, I have some questions:
  1. It supports multi languages in frontend and backend?
  2. Chat box that's integrated in to websites with multi languages or only English language?
  3. My site language is Chinese, so chat box can be Chinese or only English?
  
  Thanks!
• View 14 more replies
• 
  Mar 31, 2024
  premiumsales Author

  Hello, its currently purely english but will add other languages in a few days
• 
  Apr 1, 2024
  tonyhoang Purchased

  Hello, It can setup in subdomain, can't ít?
• 
  Apr 1, 2024
  premiumsales Author

  Yes you can
• 
  Apr 2, 2024
  tonyhoang Purchased

  Can I sell plans for my customers with Regular License?
  Thanks!
• 
  Apr 2, 2024
  premiumsales Author

  Yes
• 
  Apr 2, 2024
  tonyhoang Purchased

  Thanks!
• 
  Apr 2, 2024
  tonyhoang Purchased

  I have just pay for your script. It's successful process. But I can not see it in Download menu.
  What's happend?
• 
  Apr 2, 2024
  premiumsales Author

  Thanks for the purchase. Just contact support incase it takes longer to show up. Purchases are not handled at the author level.
• 
  Apr 6, 2024
  tonyhoang Purchased

  Hello, I follow your document but I can not install it.
  Hosting
  1. Login to cPanel by accessing www.yourdomain.com/cpanel and navigate to File manager.
  2. Navigate to public_html folder.
  => it's Ok!
  
  3. Inside the public folder extract EmbedAI zip contents.
  => Where is public folder?
  
  Notes:
  When I unzip your script, I see 2 folders and 1 file:
  codester-47666-embedai-integrate-ai-chat-on-any-websiteembedaiapp
  codester-47666-embedai-integrate-ai-chat-on-any-websiteembedaipublic
  codester-47666-embedai-integrate-ai-chat-on-any-websiteembedai/.htacess
  
  => Now how do I do?
• 
  Apr 6, 2024
  premiumsales Author

  On the folder you want to install the website, copy the 2 folders and .htaccess file
• 
  Apr 6, 2024
  premiumsales Author

  After extraction go to your domain.Com/app/install
• 
  Apr 6, 2024
  tonyhoang Purchased

  Yes, I have just copy them to root folder.
  Now when I run mydomain.com
  It shows "EmbedAI is not installed. Visit Installation Guide for assistance"
  ???
• 
  Apr 6, 2024
  premiumsales Author

  Public folder is where you want to install the website
• 
  Apr 6, 2024
  premiumsales Author

  Add app/install at the end of the url
• 
  Apr 6, 2024
  tonyhoang Purchased

  hi, after I have just finished to setup.
  I have deleted install folder.
  Now when I click on Login button
  It shows me errror:
  View does not exist
  
  current url : mydomain/users/login
• 
  Apr 6, 2024
  tonyhoang Purchased

  How can I fix that problem?
• 
  Apr 6, 2024
  tonyhoang Purchased

  May be your new update script has problem!

• 
  Mar 30, 2024
  masterall Purchased

  I would like to add Russian Ukrainian Romanian German to the site interface languages
• View 1 more reply
• 
  Mar 30, 2024
  masterall Purchased

  The display in error notifications and so on is not entirely correct https://www.awesomescreenshot.com/video/26286315?key=49e1ec81d07703a73013b043230ac443
• 
  Mar 30, 2024
  premiumsales Author

  I see. Am adding specific errors, and add the languages on Tuesday. The errors might have been changed in recent update
• 
  Mar 30, 2024
  masterall Purchased

  Thank you ! You are doing a great job!
• 
  Mar 31, 2024
  premiumsales Author

  I have noticed that you are logged in as admin, but the custom error was for the user. So if you login as user (owner of embedded script) you will see it. What I will do is to also display the errors to admin also as they are also supposed to see them

• 
  Mar 30, 2024
  masterall Purchased

  Sorry) I corrected the encoding of the tables in the database with utf8mb4_general_ci. на utf8mb4_unicode_ci this allows all languages to be displayed scrin: https://prnt.sc/t7dZPAl5RSJB
  I have a question about an error: Error403 : Chat unavailable. scrin: https://prnt.sc/Y6pSHTeMNyhz
• 
  Mar 30, 2024
  masterall Purchased

  I specified the correct key and constant loading near the favicon https://prnt.sc/Po46sQ2XX6FQ
• 
  Mar 30, 2024
  masterall Purchased

  Ex: https://huyaq.md/
  
• 
  Mar 30, 2024
  premiumsales Author

  Error 403 is displayed when openai throws an error. We don't display the error on the chat widget since there is nothing the one chatting can do. For the admin, go to custom errors next to notifications, it is shown there. Read more http://mybizcms.com/documentations/embedai/#item-6-4