2 Support questions or comments

• 
  May 1, 2020
  Adam63 Purchased

  I bought this not seeing that it's only supported up to WP version 4.9
  
  Can I get a refund?
• View 3 more replies
• 
  May 1, 2020
  ViewFromTheBox Author

  Hi Adam,
  Sports Bench is supported to WordPress 5.3 (working on checking with 5.4 but it should also work with that as well since there weren't major changes). I just forgot to update the supported CMS here in Codester. Try it out with your WordPress and if it doesn't work I can see about helping with a refund (not sure how they work on here).
• 
  May 1, 2020
  Adam63 Purchased

  Yea, I tried. It times out. I was really looking forward to using it. I can wait a few days if you want to try and get it working with 5.4.1
• 
  May 1, 2020
  ViewFromTheBox Author

  That's odd. Just gave it a quick spin on my local machine and it seems to work. Does your web hosting have an error log that you could download? There might be something there that can give us more information about what's really happening.
• 
  May 1, 2020
  Adam63 Purchased

  Here are my settings: Still getting error_connection_reset
  
  memory_limit = 512M
  upload_max_filesize = 1000M
  post_max_size = 950M
  max_execution_time = 1000
  max_input_vars = 3000
  max_input_time = 1000
• 
  May 1, 2020
  Adam63 Purchased

  And I am trying to upload zip file name: codester-3256-sports-bench-wordpress-sports-stats-plugin.zip
  
• 
  May 1, 2020
  ViewFromTheBox Author

  Hmm. Try unpacking that Zip file to see if there's another Zip file inside of it. If not, shoot me an email over at [email protected] and I can send you the link to the proper Zip file for the plugin. I have a feel in the issue is with how things are zipped.

• 
  May 16, 2017
  Icegold Purchased

  Plugin standalone purchased - following errors when trying save players or games
  Config: mysqli w/ Php 5.6.30.
  
  "There was an error while saving the player"
  
  "There was an error updating the game"
  
  
• View 2 more replies
• 
  May 16, 2017
  Icegold Purchased

  Disregard -- guess it helps if I turn debugging on LOL. -- Had a couple null values in scoring
• 
  May 16, 2017
  ViewFromTheBox Author

  Glad you were able to find the solution. If you ever have another question, comment or suggestion about the plugin, feel free to email me at [email protected]. It'll bee much easier and faster that way. Hope you enjoy the plugin!
• 
  Jun 7, 2017
  ViewFromTheBox Author

  Hey Icegold,
  I released an update for the plugin today, but despite my testing, it appears a column that's supposed to be added to one of the tables isn't being added. If you run into that issue, please let me know at the email address above and I'll get you the fix.
• 
  Jun 7, 2017
  Icegold Purchased

  Appreciate it and thanks....yeah I fixed the birthday in my sql database. Using Bridge theme so working through few more issues with the templates. Love to learn so haven't yet quite gotten to point to ask for help.
• 
  Jun 7, 2017
  ViewFromTheBox Author

  Cool. If you run into an error that reads something about an unknown team-active column, let me know. That's the issue I was talking about. Also, if you haven't already checked it out, there's a ton of information I've put up at https://sportsbenchwp.com/.