The Ticket Support App helps manage support requests easily. Users can create, close, and reopen tickets. It has a real-time chat, file uploads, and push notifications. The app is built with React.js and Node.js and uses an SQL database. It is fast, secure, and easy to use. Full documentation is included for setup and use.

Key Features:

• Create & Manage Tickets – Easily open tickets for queries or issues.
• Close & Reopen Tickets – Manage ticket status with full control.
• Ticket History – Keep track of past conversations and issues.
• Real-Time Chat – Engage in live discussions with file uploads, emojis, and instant messaging.
• Push Notifications – Stay updated with instant alerts for new responses.

System Requirements:

• Node.js installed on your computer
• npm for package management
• Visual Studio for development

Instructions

The Ticket Support App is a simple tool for handling support requests. It allows users to ask questions, report problems, and get quick responses. The app includes:

• Open Tickets – Submit a request for any issue.
• Close & Reopen – Change ticket status when needed.
• Ticket History – View past tickets and responses.
• Live Chat – Send messages, share files, and use emojis.
• Instant Alerts – Get notified about updates.

This system helps manage support efficiently.

The package includes a React.js front-end, a Node.js back-end, a database, and setup documentation for easy installation.