Easy Ticket is a ticket management software, which seamlessly managed your customer issue, by creating multiple agents and departments.

Our OTP-based email validation by submitting the ticket, ensured no spam e-mail to you, even though we collect all those emails, which helps you to manage the email marketing later by using those data.

Our Powerful User and Role Management system helps you to create multiple admins and agents for your application.

We have also given the knowledgebase and Faq features, to help your customer with self-service, on another side, you can use the knowledgebase feature as a helpful blog, and our SEO feature ranks your blog on Google.

Documentation
https://code-hunger.gitbook.io...

Demo
https://easy-ticket.codehunger...

Admin Login 
https://easy-ticket.codehunger.in/admin/login
email - [email protected]
password - admin@123

Agent Login 
https://easy-ticket.codehunger.in/agent/login
email - [email protected]
password -  agent@123

Customer login 
https://easy-ticket.codehunger.in/customer/login
email - [email protected]
password -  customer@123

Update History

Version 1.1 - 02 September 2024
1- Updated to laravel 11
2- Saas module enabled
3- Knowledge base issue fixed

Version 1.0 - 01 January 2024
1- Database dump added
2- Laravel Package Updated
3- Mobile UI Fixed

Create and Manage Tickets
Attach files to the ticket
Canned Messages
Knowledgebase With SEO
Faq with Ajax search
Email Validation for a guest ticket
Custom form builder for the ticket fields
User & Roles
Multilingual
Email Templates
Receive email notification on each ticket response
Organize tickets by category
Organize tickets by department
Powerful dashboard
Full Front page customize settings
Responsive in every device

• PHP Version greater than or equal to 8.2
• BCMath PHP Extension
• Ctype PHP Extension
• Fileinfo PHP Extension
• JSON PHP Extension
• OpenSSL PHP Extension
• Mbstring PHP Extension
• Tokenizer PHP Extension
• XML PHP Extension
• PDO PHP Extension
• Node Version v14.15.5(for compiling assets)
• Xampp or Wampp if you are installing your local system

Step - 1: UnZip the Script
Step - 2: Go to your .env file and set your database, database username, and database password
Step - 3: Open terminal from your project root folder
Step - 5: Run php artisan serve
Step - 6: Visit http://127.0.0.1:8000 or http://localhost:8000