2 Support questions or comments

• 
  Jan 1, 2020
  tiler Purchased

  Hello, I have just purchased a copy of WP Business Directory Pro but cannot download it as it says "failed-virus detected . Can you assist please?
  Regards,
  John Bailey.
• View 1 more reply
• 
  Jan 2, 2020
  jtibbles Author

  Hi, please contact codester directly about this, as they deal with the files. Thanks
• 
  Jan 2, 2020
  tiler Purchased

  I did originally send this to support at Codester and recieved this reply from you.Any further comments please?
• 
  Jan 4, 2020
  jtibbles Author

  What was their reply?
  "Failed-virus detect" doesn't sound like an official failure notice, what browser, browser version and virus software are you using? Are zip files usually ok to download on your computer? Have you tried an alternative browser? If the problem continues please request a refund from Codester as I'm not sure how this has happened. Or you could turn off virus protection, download the file, turn virus protection back on and then scan the zip file before opening it.
• 
  Jan 6, 2020
  jtibbles Author

  Hi, did you manage to resolve the issue?

• 
  Nov 6, 2018
  jtibbles Author

  You can find more information about the plugin here:
  http://www.wpbusinessdirectorypro.com/tutorial/