5 Support questions or comments

• 
  Nov 10, 2020
  hlolub

  Hello. I would like to ask if is possible to translate the application into other language after purchase?
  
  Thank you
• 
  Nov 10, 2020
  airrayuk Author

  Hi there, other language is not supported in the current release. But you could add yourself or I could implement for you for a reasonable cost.
  
  Regards,
  Shan

• 
  Dec 31, 2019
  Mazenajeeb Purchased

  
  hello,
  I have installed the dashboard and i am not able to finish the installation.
  First, i am not sure about this point "Setup your domain root to point to "web" folder " as i have installed the dashboard in a sub directory.
  Second, when i request the url ex: example.com/dashboard/ i am redirected to example.com/dashboard/login and i am getting the below error:
  Not Found
  The requested URL was not found on this server.
  Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
  
  Appreciate your support to finish the installation.
• View 13 more replies
• 
  Dec 31, 2019
  airrayuk Author

  Hi Mazenajeeb,
  The script could be installed wherever you like, but the domain web root should be pointing to ~/web folder. Do you know whether htaccess is enabled on the server ?
  I am happy to help you out with the installation if you allow me access to your server.
  
  Regards,
  Shan
• 
  Jan 1, 2020
  Mazenajeeb Purchased

  Hello Airrayuk,
  Thanks for your reply.
  Unfortunately, i cannot share server details as i am not authorized to.
  but i can tell you the steps. i have installed the script under sub directory "Dashboard" and i have checked with the support team and htaccess is enabled. they have also added a .htaccess file in the subdirectory. currently i need your guidance on how to point the "Dashboard" directory to the "web" directory. is it by simple php redirect code or htaccess. finally, currently i am accessing the full URL with /dashboard/web/ and i am not getting anything. blank screen.
  
  Thanks a lot for your help again.
  let me know if i can share any more details with you.
• 
  Jan 1, 2020
  Mazenajeeb Purchased

  Hello,
  It seems maybe that the routing is not working. after requesting https://thegosmart.com/hewargroup/ i am getting redirected to https://thegosmart.com/hewargroup/login.. and it is giving 404 page not found.
  Thanks
• 
  Jan 1, 2020
  airrayuk Author

  Please create an .htaccess file under web folder with the following code:
  
  Options -Indexes
  RewriteEngine On
  
  RewriteCond %{REQUEST_FILENAME} !-d
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteCond %{REQUEST_FILENAME} !-l
  
  RewriteRule ^(.+)$ index.php?url=$1 [QSA,L]
  
• 
  Jan 1, 2020
  Mazenajeeb Purchased

  It did not work. i believe the same .htaccess file was already there with the script in the web folder. i have created a subdomain instead and installed the script there and also not working. how do you point the subdomain to web folder?
• 
  Jan 1, 2020
  Mazenajeeb Purchased

  maybe this is the issue. i am getting the below error when redirected to hewargroup.thegosmart.com/login after browsing hewargroup.thegosmart.com/web/
  
  The requested URL was not found on this server.
  
  Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
  
  Thanks,
• 
  Jan 1, 2020
  airrayuk Author

  Pointing the domain to web folder will depend on your hosting software e.g cPanel. Who is your hosting provider ? If you could get an access for me, I'd be able to help quicker.
• 
  Jan 1, 2020
  Mazenajeeb Purchased

  ok let me check how do i send you the access details
• 
  Jan 1, 2020
  Mazenajeeb Purchased

  and what kind of access do you need?
• 
  Jan 1, 2020
  airrayuk Author

  My contact email address is part of readme.txt. Ideally I need access to your cPanel.
• 
  Jan 1, 2020
  Mazenajeeb Purchased

  ok let me send it to you now and update me please ASAP. Many thanks
• 
  Jan 1, 2020
  Mazenajeeb Purchased

  Email sent. Thanks!
• 
  Jan 2, 2020
  Mazenajeeb Purchased

  Thanks for the great support yesterday.
  any documentation available to edit the script. or shall we use our programming skills. Thanks.
• 
  Jan 2, 2020
  airrayuk Author

  Thanks for your feedback. The script is provided as is. So you're free to make any changes at your own risk.
• 
  Jan 2, 2020
  Mazenajeeb Purchased

  Hello again,
  i was updating the session name and the site name and when refreshing the dashboard i got blank screen. i enabled the display errors function and i have received the below error.
  Warning: Cannot modify header information - headers already sent by (output started at /config/configuration.php:180) in /libs/FrontController.php on line 66
  
  Thanks,
• 
  Jan 2, 2020
  Mazenajeeb Purchased

  I have fixed it. it seems that i have added some space to the bottom of the file. it is weird as i dont recall doing this but thanks anyway.

• 
  Sep 23, 2019
  Abdirashid

  U: demo
  P : demo
  is not working
• 
  Sep 23, 2019
  airrayuk Author

  Please try again now and let me know if you have any questions.

• 
  Jan 17, 2019
  Scott4

  Not able to login to demo with U & P provided
• 
  Jan 19, 2019
  airrayuk Author

  Please try now. Any questions let me know. Thanks.

• 
  Dec 24, 2018
  nadeemtaj5

  can i use this admin panel with my android studio project
• View 1 more reply
• 
  Dec 24, 2018
  airrayuk Author

  Hi Nadeem,
  This is a PHP based web project. Not sure what you are trying to achieve with Android Studio. Could you please elaborate your requirements ?
  
  Best regards,
  AirrayUK
• 
  Dec 27, 2018
  WPMe

  User and password for demo? Thanks.
• 
  Dec 28, 2018
  charmaine

  same
• 
  Dec 28, 2018
  airrayuk Author

  U: demo
  P : demo
  
  Enjoy your demo!