21 Support questions or comments

• 
  Jun 4, 2020
  talhasaeed282173

  hi I have a free version of build box and it does not work

• 
  Jun 1, 2020
  Bartosz8

  It is not working u can play gaem but u cant move and stuff liek that

• 
  Apr 5, 2020
  nethunterz Purchased

  I can't open the file I downloaded. I get the error below. Help
  
  this file is a buildbox 2 formatted bbdoc.
  it requires conversion to works with buildbox 3. once converted the bbdoc will no longer work with older versions of buildbox.please backup your bbdoc file. click no to cancel. would you like to proceed?
• 
  May 28, 2020
  Themeplaza

  amazing work.I really like it.

• 
  Apr 2, 2020
  shekoofeh

  Hi,
  Can I see apk demo?

• 
  Feb 11, 2020
  AlexandruIonescu Purchased

  Hi mate, I have the basic version of Buildbox 2, I can only have 1 world and 15 scenes, is this game in this category or I will buy it for nothing and not be able to use it at all? Please confirm this. How many worlds and scenes does this project have?

• 
  Oct 5, 2019
  Zara2

  i want to see Apk demo

• 
  Sep 14, 2019
  Hamza149 Purchased

  its not working
  i want help

• 
  Aug 31, 2019
  Hamza149 Purchased

  sir it is not working on my device
  
  would you like to send me 1 world version ?

• 
  Aug 17, 2019
  Hamza149 Purchased

  Which BB version do i need to open this project i tried to open it with bb 2.3.8 but im getting black screen
  
• View 6 more replies
• 
  Aug 17, 2019
  Hamza149 Purchased

  i also treid to open it with BB 3 but i got the same issue
• 
  Aug 19, 2019
  cookiegames Author

  I will be updating this template and get back to you with a fix!
  
• 
  Aug 19, 2019
  Hamza149 Purchased

  ok thank you
• 
  Aug 21, 2019
  Hamza149 Purchased

  did you update it ?
  
  
• 
  Aug 21, 2019
  cookiegames Author

  I did not. I have the newest version of Buildbox and it opens just fine.
• 
  Aug 21, 2019
  Hamza149 Purchased

  which version ?
  im using BB 2.3.8
• 
  Aug 21, 2019
  Hamza149 Purchased

  i have the lowest subscription
• 
  Aug 21, 2019
  Hamza149 Purchased

  even when i export it and download it on my phone it does not open
• 
  Aug 22, 2019
  Hamza149 Purchased

  and when i export it and download it on my phone it does not open

• 
  May 25, 2019
  Kevin24 Purchased

  Hello, you can update the Android code, exporting the project again using the new Buildbox version. Buildbox updated its libraries for Android, compatible with the new Google Play policies. Please.
• 
  May 25, 2019
  cookiegames Author

  Do you need the app or the Buildbox file updated?
  
• 
  May 25, 2019
  Kevin24 Purchased

  Thanks for replying, I need the updated Buildbox file.
  
• 
  May 25, 2019
  Kevin24 Purchased

  I use version 2.3.7 of BuildBox