49 Support questions or comments

• 
  Dec 10, 2018
  Jeffs Purchased

  Hello
  I have a problem when i am installing the application , it is giving error.
  I have chat with the server support for this.
  
  And the hosting answer is:-
  This is a default extension and uploaded and it is not detectable with your application.
  For that you need to check with your application.
  
  so when i install i get error : MYSQLPHP extension not found
  
  what do i do?
• 
  Dec 10, 2018
  PVSSystemIT Author

  Thanks for purchasing.
  Please check your inbox.

• 
  Oct 12, 2018
  wilckconnect Purchased

  Good morning,
  Can you tell me where are the view files and languages code for editing?
  I would like to change the interface and add a language.
  Thanks.
  
• View 3 more replies
• 
  Oct 13, 2018
  PVSSystemIT Author

  The database contains the "language" table in between.
• 
  Oct 14, 2018
  wilckconnect Purchased

  I try to install the system on my server web, on the second step (database) he told me "NOT FOUND" The requested URL /demonstration/school/install/database was not found on this server.
  How can I solve this?
  
• 
  Oct 16, 2018
  PVSSystemIT Author

  Send a screenshot.
  E-Mail: [email protected]
• 
  Oct 16, 2018
  PVSSystemIT Author

  The .htaccess should look like this:
  
  RewriteEngine On
  RewriteBase /
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteCond %{REQUEST_FILENAME} !-d
  RewriteRule ^(.*)$ index.php/$1 [L]
• 
  Oct 16, 2018
  wilckconnect Purchased

  Thank you!
• 
  Oct 20, 2018
  PVSSystemIT Author

  Yes sir, of course do

• 
  Sep 21, 2018
  AliBinYounas Purchased

  Hi PVSSystemIT...
  I have recently purchased this product...everything seems to work perfect...but only the attendance reports wont show up in reports section for Students and Employees both... i have marked the attendance but still can see in the reports... can you please fix this?
• View 2 more replies
• 
  Sep 21, 2018
  PVSSystemIT Author

  Sorry for that, i did not understand.
  Please explain in details by private message.
  
  Thanks
  
• 
  Sep 28, 2018
  Steve9

  so far this system has the best interface, i would like to buy it but the issue with logs can't allow me to? why does the system not create logs or i didn't see the logs?
  
• 
  Sep 28, 2018
  PVSSystemIT Author

  This is not a problem.
  This problem has been encountered, because the "session year" was not set correctly.
  Like set-up (2018-2019)
  Then update attendance.
• 
  Apr 1, 2019
  GreyOwl Purchased

  Greetings Team
  Can you help me on the export of data as there is import function there must be export too can you help me to add the export in excell / pdf formate that will be great help i really need that function
  
• 
  Apr 1, 2019
  GreyOwl Purchased

  Greetings Team
  Can you help me on the export of data as there is import function there must be export too can you help me to add the export in excell / pdf formate that will be great help i really need that function
  

• 
  Sep 18, 2018
  Sarayut Purchased

  i cannot install system
  error No input file specified.
• 
  Sep 18, 2018
  PVSSystemIT Author

  Thanks for purchasing.
  
  Please send a screenshot to: [email protected]
• 
  Sep 18, 2018
  PVSSystemIT Author

  Edit .htaccess file and add this code
  
  RewriteEngine On
  RewriteBase /
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteCond %{REQUEST_FILENAME} !-d
  RewriteRule ^(.*)$ index.php/?$1 [L]

• 
  Sep 12, 2018
  harishlfc Purchased

  I have an issue with the system. The problem is that a teacher can see all classes not assigned to him/her from account view. I want him/her to see only the classes assigned to him/her. How can i fix that??
• 
  Sep 13, 2018
  PVSSystemIT Author

  Sorry for the late reply. In this case, your customization will be required.
  Thanks.

• 
  Sep 11, 2018
  harishlfc Purchased

  Im not being able to install it. Its saying required MYSQL extension.
  Im using PHP 7.2.9. How to proceed then?
• 
  Sep 12, 2018
  PVSSystemIT Author

  Thanks for purchasing.
  
  We are sorry for experiencing this problem.
  We recommend * PHP Version 5.6 And * MySQL 5.x
  
  Maybe your error will be fixed.
• 
  Sep 12, 2018
  harishlfc Purchased

  Thanks.

• 
  Aug 31, 2018
  wilckconnect Purchased

  Hi, I bought the Rudras school system, but I have a problem with the French language. Some option are not activated in this language. How can you help me?
• View 5 more replies
• 
  Sep 2, 2018
  PVSSystemIT Author

  Which option not working?
  Explain the details
• 
  Sep 4, 2018
  wilckconnect Purchased

  Add new teacher, make admission, make parent
• 
  Sep 4, 2018
  wilckconnect Purchased

  the error is : "Unable to load the requested language file: language/french/form_validation_lang.php"
• 
  Sep 5, 2018
  PVSSystemIT Author

  Provide your Email address.
• 
  Sep 5, 2018
  wilckconnect Purchased

  [email protected]
• 
  Sep 12, 2018
  wilckconnect Purchased

  I'm sorry, but why are you asking me for my email? I didn't get any answer. I wrote you an email 2 times, no answer.
• 
  Sep 15, 2018
  PVSSystemIT Author

  Please check your email.
  01. Unzip the downloaded zip file
  02. Now copy all the content and overwrite to under your Rudras School Management System installation folder.
  
  Your problem will be fixed.
  
  Thanks
• 
  Sep 26, 2018
  wilckconnect Purchased

  Thank you!

• 
  Aug 23, 2018
  mathigu Purchased

  Can you be able to use other sms Gateways apart from the ones provided?
  Can you be able to send sms text to individuals, like their attendance report,fees balance or when they pay
• 
  Aug 23, 2018
  PVSSystemIT Author

  If you need to add your other sms gateway, you need to customize it and additional charges will be paid.
  Thanks.
• 
  Oct 29, 2018
  mathigu Purchased

  How much for the sms gateway customization
• 
  Jan 10, 2019
  mathigu Purchased

  How much for SMS gateway customization and Mpesa mobile platform (Kenya)

• 
  Aug 16, 2018
  rahulchaudhary Purchased

  Is there any update ?
  
• 
  Aug 23, 2018
  PVSSystemIT Author

  Sorry for delay reply.
  We are not understand your all query.
  We're working on some new features and some bug fixes.
  You can email us details of your query.
  [email protected]

• 
  Aug 16, 2018
  rahulchaudhary Purchased

  Hi Team,
  I am using your Shool ERP so i am facing so many issues so i kindly request to please solve them.
  1. i can't apply leave at same day and half day option is not available.
  2.Daily Class routine , it showing last period at first and first period at last.
  3. when we check the transport in students from it should be show route/no. in place of vehicle no.
  4. if librarian has 1 book in stock, then he can also issue same book to anyone while book has been out of stock. its an error in librarian account.
  
  i want make some changes as per requirement, So how much you will charge for it. Please update me as soon as possible.
• View 4 more replies
• 
  Aug 16, 2018
  rahulchaudhary Purchased

  1. Inbox and sent number counts is not working
  2. i can't select multiple recipients to send a message.
  3. i can't show whose students have bus report also
  
• 
  Aug 16, 2018
  rahulchaudhary Purchased

  whenever i enter the subjects then i have to fill max marks . if i want to take a test of students when i want to arrange 20 marks test , then i can't arrange test. So please check it out. cause subjects marks can be change as per exam.
• 
  Aug 16, 2018
  rahulchaudhary Purchased

  How is possible that i have only 5 books in stock then how accountants issue same book to another one
• 
  Aug 16, 2018
  PVSSystemIT Author

  Thanks for your advice.
  This problem is being sent to our developing teams.
  So after checking this issue you will be updated.
• 
  Aug 17, 2018
  rahulchaudhary Purchased

  if i want to take test of 10 marks and reset subjects marks from 100 to 10 then in all test that was already taken , there marks also change from 100 to 10. please consider as soon as possible.
• 
  Aug 21, 2018
  rahulchaudhary Purchased

  I am still waiting your reply since 4 days. please update me as soon as possible
• 
  Aug 23, 2018
  PVSSystemIT Author

  Sorry for delay reply.
  We are not understand your all query.
  We're working on some new features and some bug fixes.
  You can email us details of your query.
  [email protected]