15 Support questions or comments

• 
  Sep 8, 2019
  Arjun3 Purchased

  Same here , i purchased and have strucked in the installation prosess there is no installation file i gues ,please help me out here as soon as you get this,

• 
  Sep 3, 2019
  shriyanair

  I'm having issues with installation. There is no installation file??
  Y ?
  I have mailed yet haven't got reply.
  Please revert
• View 3 more replies
• 
  Sep 4, 2019
  themedimension Author

  Hello,
  
  We replied to your email regarding this.
  
  Have a great day!
• 
  Sep 4, 2019
  shriyanair

  I haven't got the solution jus the same thing you have sent here. With a link that redirects to this page
• 
  Sep 4, 2019
  themedimension Author

  That should be the email from codester notifing you that we replied to your comment.
  
  The other mail should be on your personal account.
  
  Please let us know if you received it.
• 
  Sep 4, 2019
  FrederickStaff

  Have you purchased the item on codester?
• 
  Sep 6, 2019
  shriyanair

  Yes I have. Could you please sort this out ASAP
• 
  Sep 8, 2019
  shriyanair

  Could someone plz response to this issue?? It's been a week now

• 
  Jul 26, 2019
  noufal Purchased

  hi,
  i have installed and registered the ivory admin. but i m not able to login. can you please help

• 
  Dec 16, 2018
  Alaudi Purchased

  i cant download or even extract help me im stuck :C
• 
  Dec 18, 2018
  themedimension Author

  Hello Alaudi,
  
  Thank you for purchasing our product.
  We replied to your private message regarding this situation.
  
  Have a great day!

• 
  Sep 15, 2018
  m1234cobra Purchased

  I also am having problems installing I have followed the installation instructions and still no good also without the functionality of showing the orders on the backend what is the purpose and how can I see what the orders are from the iOS app
• 
  Sep 17, 2018
  themedimension Author

  Hello m1234cobra,
  
  Thank you for purchasing our product.
  
  We are happy to help you through the installation process.
  Could you please send us an email with the errors/problems that you encountered?
  
  Regarding the orders, we are currently implementing this functionality and it will be added in the next update.
  
  Have a great day!

• 
  Sep 10, 2018
  noufal Purchased

  i tried to install the admin panel. There is no install directory or index.php file in the root folder you mentioned in the documentation. Can you please help me to install this admin panel
• 
  Sep 11, 2018
  themedimension Author

  Hello noufal,
  
  Thank you for purchasing our product.
  We replied to your email regarding this issue.
  
  Have a great day!
• 
  Nov 19, 2018
  jobran2006 Purchased

  i tried to install the admin panel. There is no install directory or index.php file in the root folder you mentioned in the documentation. Can you please help me to install this admin panel
  
  
  
  same problem
  please send me >>>>
• 
  Nov 22, 2018
  themedimension Author

  Hello jobran2006,
  
  Could you please send us an email at [email protected]?
  
  We are happy to help you!
  
  Have a great day!

• 
  Aug 14, 2018
  al2ptzero Purchased

  Hi, Have problems with the Admin Panel installation, is the Documentation v1.0.0 up to date?
  
  Also sent email to support@ with more details. Tks.
• 
  Aug 14, 2018
  themedimension Author

  Hello al2ptzero,
  
  Thank you for purchasing our product.
  
  Yes, the documentation is up to date. We replied to your email.
  Please let us know if we can help you further.
  
  Have a great day!

• 
  Jul 24, 2018
  Rajagopal Purchased

  Hi Team,
  is Admin panel ready with order processing functionality ?
  Please let us know more details about admin with full of web cart.
  
  Thank U
• View 1 more reply
• 
  Jul 25, 2018
  themedimension Author

  Hello Rajagopal,
  
  The Admin Panel does not include yet the order processing functionality. We will let you know as soon as it is available.
  
  Have a great day!
• 
  Aug 4, 2018
  Rajagopal Purchased

  Hi Team, I did purchase the AdminPanel, but I am not able to setup successfully the admin panel with your script. I follow the steps in document. I am doing to setup subdomain, but setting root folder is not clear which to set(main root of your delivered script or public_html(public) of your delivered script? Please help.
  
• 
  Aug 4, 2018
  Rajagopal Purchased

  I have done the subdomain mapping as bellow.
  nuts.unidigisolutions.com /public_html/clients/abc123/public_html
  
  Is this right approach?
  after this I try to call "http://nuts.unidigisolutions.com/install", then I am getting "Whoops, looks like something went wrong." message
  
  Please help to find any missing in my point.
• 
  Aug 10, 2018
  themedimension Author

  Hello Rajagopal,
  
  Thank you for purchasing our application.
  We are sorry for our late answer.
  
  Could you please send us an email at [email protected] with the FTP data so we can see if the mapping of the folders is correct?
  
  Thank you!
  Have a great day!

• 
  Jul 23, 2018
  toney1128 Purchased

  Hi,i have tried all my best to set up the admin panel but i have failed. Could you maybe do a video for me with step by step instructions. I would really appreciate
• 
  Jul 24, 2018
  themedimension Author

  Hello,
  
  Thank you for purchasing our product.
  
  Can you please send us some screenshots at [email protected] with the errors/problems that you encounter?
  
  We are happy to help you with any problems.
  Thank you!
  
  Have a great day!
• 
  Sep 10, 2019
  Arjun3 Purchased

  hello @tonet1128 did you find solution for your problem as mentioned ?
  

• 
  Jun 19, 2018
  Nkurtha18

  Hi i want some change admin panel can you change for me and tell me price change
• 
  Jun 20, 2018
  themedimension Author

  Hello Nkurtha18,
  
  Thank you for your interest in our application.
  
  Could you please send us an email at [email protected] and tell us what changes do you need?
  Thank you!
  
  Have a great day!