49 Support questions or comments

• 
  Nov 28, 2023
  Shanpervez Purchased

  please check inbox i download youtube video just show fomt 360p (MP4) 720p (WEBM) why other format not showing ..
• 
  Nov 28, 2023
  WpEliteMedia Author

  Hi,
  Please check your inbox.

• 
  Nov 27, 2023
  Shanpervez Purchased

  kindly tell me how to enable mp3 option i need mp3 option
• 
  Nov 27, 2023
  Shanpervez Purchased

  how to enable mp3 option
  
• 
  Nov 27, 2023
  WpEliteMedia Author

  Hi,
  Please check your inbox.

• 
  Nov 13, 2023
  anthonygs Purchased

  The plugin failed.
• 
  Nov 13, 2023
  WpEliteMedia Author

  Hi,
  Please check your inbox.
• 
  Nov 16, 2023
  anthonygs Purchased

  Hi,
  
  Pls reply my inbox. Tks

• 
  Nov 1, 2023
  anthonygs Purchased

  Hi bro,
  
  Is there any new updates for plugin? As we can not download FB reels on smartphone? and not supported for youtube short also.
  
  Thanks
• 
  Nov 2, 2023
  WpEliteMedia Author

  Hi,
  Please check your inbox.

• 
  Sep 4, 2023
  saadjy Purchased

  I recently acquired your plugin, and for the most part, everything is functioning correctly. However, I've encountered two specific issues:
  
  The downloaded videos lack sound, rendering them mute.
  The download speed is notably slower compared to other downloaders.
  
  Could you please assist me with these concerns?
• 
  Sep 4, 2023
  WpEliteMedia Author

  Hi,
  Sure, please check your inbox.

• 
  Aug 7, 2023
  abdulwahab786 Purchased

  It is not working anymore.
• 
  Aug 8, 2023
  WpEliteMedia Author

  Hi,
  Replied, please check your inbox.

• 
  Aug 4, 2023
  anthonygs Purchased

  not work anymore?
• 
  Aug 5, 2023
  WpEliteMedia Author

  Hi,
  Replied, please check your inbox.

• 
  Jul 18, 2023
  anthonygs Purchased

  I purchased but failed when installing this plugin. Pls advise.

• 
  Apr 21, 2023
  abdulwahab786 Purchased

  I have just purchased the plugin and installed it on my website, but it keeps showing Error Establishing database connection.
• 
  Apr 22, 2023
  WpEliteMedia Author

  Hi,
  Replied, please check your inbox.
• 
  May 2, 2023
  abdulwahab786 Purchased

  I did not received any message. Please help me to get it fixed.

• 
  Feb 15, 2023
  Devi1

  Hi,
  I have a plan to purchase this WP Plugin, but unable to download Facebook Videos...
  https://www.codester.com/items/preview/5740/facebook-youtube-video-downloader-wp-plugin
  I tried this DEMO URL...
  
  Can you help me?
• 
  Feb 16, 2023
  WpEliteMedia Author

  Hi,
  Please inbox us the URLs that aren't working:
  https://www.codester.com/messages/?user=WpEliteMedia
• 
  Feb 16, 2023
  Devi1

  https://www.youtube.com/watch?v=p0J-eGxjPMA
  
  Sorry, the actual issue is with YOUTUBE URLs . Shared a sample above.