18 Support questions or comments

• 
  Nov 30, 2018
  Knight2night

  Hello,
  How can I contact you?
  Do you have email, Skype, or Whatsapp?
• 
  Nov 30, 2018
  hicomsolutions Author

  Hello Knight2night,
  Please contact us at: [email protected]
  Thank you!

• 
  Nov 30, 2018
  Knight2night

  Hello,
  How can I contact you?
  Do you have email, Skype, or Whatsapp?
• 
  Dec 4, 2019
  hicomsolutions Author

  Hello,
  My contact is:
  - [email protected]
  - hicomsolutions (skype)

• 
  Oct 22, 2018
  Mamun3

  Please give me demo APK and web admin link.
• 
  Oct 23, 2018
  hicomsolutions Author

  Hello Mamun,
  Thanks for your comment. Please get the demo of Taxi app in the link below:
  Android APK: http://demo.hicominfo.com:1111/taxinear/android/demo/index.html
  iOS TestFlight: Please reply this email with your itunes/apple email address. We will use TestFlight to send you the demo invitation.
  Backend Demo: http://demo.hicominfo.com:1111/taxinear/php/demo/index.html
  FREE PSD: http://demo.hicominfo.com:1111/taxinear/theme/demo/p141t0_psd.zip
  If you need any further support, please leave your email here then we will support you.
  Thank you!

• 
  Aug 24, 2018
  lennhv Purchased

  Hi, i try to download demos but the URL i have a timeout error, i want to test the apk first to buy, can you help me, please?
  
  Regards
• View 6 more replies
• 
  Aug 24, 2018
  hicomsolutions Author

  Hello Lennhv,
  Thanks for contacting us. It's our pleasure to support you.
  Please get the demo of Taxi app in the link below and let us know your feedback.
  Android APK: http://27.72.88.241:1111/taxinear/android/demo/p141_android_demo.apk
  Backend Demo: http://27.72.88.241:1111/taxinear/php/demo/p141_backend_demo.pdf
  By the way, May I know your email for better support?
  Thank you!
• 
  Aug 31, 2018
  lennhv Purchased

  Your solution is updated? i purchase and configure but i not login with admin user
• 
  Aug 31, 2018
  hicomsolutions Author

  Hello Lennhv,
  Thanks for your comment. I am not sure what you mean with "login with admin", but our app does not support login with admin via app except backend. So if you can not login with admin from the backend then we think it because of your wrong configuration because if you config properly then it will run as usual as our demo. Can you double check?
  Thank you!
• 
  Aug 31, 2018
  lennhv Purchased

  I mean I can not log in to the administrator, I installed everything according to the manual that comes attached, can you help me?
• 
  Aug 31, 2018
  hicomsolutions Author

  Hello, for better support, please provide us your email then we will continue discussions on your issue. Thank you!
• 
  Aug 31, 2018
  lennhv Purchased

  Thanks my email is [email protected]
• 
  Aug 31, 2018
  hicomsolutions Author

  Hello there, we sent you an email to support you on this issue. Please check and get back to us. Thank you!
• 
  Sep 1, 2018
  lennhv Purchased

  i find some bug, i sent email
• 
  Sep 4, 2018
  hicomsolutions Author

  Hello there, as I said in the email, we need you to provide us your cPanel or FTP account and phpmyadmin information (link to login, username and password) so that we can support you. We are still waiting for your response. Thanks!

• 
  Jul 8, 2018
  khaynay

  Please I downloaded your demo apk, app is good and has nice UI, But here are key elements you omitted I would like to see before I purchase the android and Ios source codes.
  1. There is no option to pay in cash when the passenger doesn't want to use card.
  2. I can't see maybe a chat icon where a passenger can chat with driver after driver has accepted request, there should be at least Firebase chat included.
  3. The cash option should also work in such a way that since the passenger would be given the driver all the cash, the commission for that trip for the company should be billed as an IOU to the driver's account, and the commission deducted when next the driver has a card trip.
  4. There should be a referal system and bonus system for both drivers and passengers.
  5. When registering, there should be a phone number OTP validation to confirm real numbers.
  6. There should be an email verification link sent to emails after signup in order to activate user account.
  
  Please tell me when you can implement this on the system, so I can purchase the platforms codes. thank you and Best regards.
• 
  Jul 9, 2018
  hicomsolutions Author

  Hi Khaynay
  Thanks for your comment. May I know your email so that we could give you the best suggestion? Thanks!
• 
  Jul 9, 2018
  khaynay

  Hello @hicomsolutions sure, [email protected]
• 
  Jul 9, 2018
  hicomsolutions Author

  Hi Khaynay
  Thanks for your prompt response. Kindly check your email to get our answers.
  Thanks!

• 
  Jul 1, 2018
  sriabt

  Interested in your app. My mail id is [email protected]. We need Delivery services & Taxi app for RIder + Driver. Can I buy this android, ios and admin panel here now, i think its 399 usd and let us know if any discounts? Can you share your email and we need few customization so we pay for this customization.
• 
  Jul 2, 2018
  hicomsolutions Author

  Hi Sriabt,
  Thanks for your comment. It's our pleasure to support you.
  We are always willing to customize any features that you want. An email has just been sent to you. Kindly check to get it.
  Thanks.

• 
  Mar 14, 2018
  onglalik

  Hello, I am OngLalik from Cambodia.
  I am very interested with both and Android and IOS,
  if possible I really want.
  
  your app can competed with this app https://play.google.com/store/apps/details?id=com.multibrains.taxi.passenger.passapptaxis&hl=en
  
  Thanks,
  
• 
  Mar 15, 2018
  hicomsolutions Author

  Hi Onglalik,
  Thanks for contacting us. It's my pleasure to support you, so I would like to let you know that it's quite hard for my team to evaluate right now that the app would be completely suitable for Cambodian market or not. Because it depends on many critera. So I'm afraid that I couldn't give you the exact answer for your question: "your app can competed with this app https://play.google.com/store/apps/details?id=com.multibrains.taxi.passenger.passapptaxis&hl=en" immediately.
  I suggest you asking your friends to test the demo app and let you know their feedback. After testing, I believe the question would be solved.
  Here is the demo information:
  Android APK: http://27.72.88.241:1111/taxinear/android/demo/p141_android_demo.apk
  iOS TestFlight: Please reply this comment with your itunes/apple email address so that my team could use TestFlight to send you the demo invitation.
  Backend Demo: http://27.72.88.241:1111/taxinear/php/demo/p141_backend_demo.pdf
  I look forward to hearing from you.

• 
  Jan 23, 2018
  Mehdi29

  I tried the demo and this is a very good application. It has a lot of potential if some updates and features are added. I have some suggestions if you're willing to listen.
  
  I may buy this in the future. thankfully, it's affordable at this price, specially if new features are added.
• View 4 more replies
• 
  Jan 24, 2018
  hicomsolutions Author

  Hi Mehdi29,
  Thanks for your interest.
  It's my pleasure to support you. So if you wish new features are added quick in accordance with your needs, you can contact @codester to get further support for your customization requests.
  Or if you want to get the free update, you can wait and at the same time, just feel free to let me know any of your ideas about our app. I am always happy to listen.
• 
  Jan 24, 2018
  Mehdi29

  Here are my suggestions:
  
  For The Admin Backend:
  -Show phone number of the driver beside the other information like name and plate when you click on it on the map.
  -Allow Admin to send Push Notification to a specific user by name or ID.
  -Allow Admin to send Push Notification to users living in a specific State.
  -Allow Admin to schedule a Push Notification by date and time.
  -Allow Admin to select Cash Only as a payment method but keep tracking of due balance that the driver has to pay. When Cash Only option is enabled, clients should be able to request a ride without credits in his account.
  -Allow Admin to disable taxi type selection for users, so when they order a taxi they click on the icon directly.
  -Allow Admin to change maximum file size uploaded by drivers for documents and pictures (currently 2MB).
  -Allow Admin to restrict where the app can be used (Country, State) so people cannot choose the restricted area as a pickup location or a destination.
  -Allow Admin to edit the balance of the driver (so when the driver pays the application owner, the Admin resets his balance to 0).
  
  For The Application:
  -Allow the user to select satellite mode on the map.
  -Allow users/drivers to rate their drivers/clients and show the ratings on the Admin Backend. Showing who rated the user and the rated user along with how much points he has been rated.
  -Allow user to select Destination manually using the map cursor.
  -Send Ride Request to nearest driver, give him sometime to accept (which can be changed in Admin) then if he doesn't accept, send the request to the next nearest driver.
  
  That's it. Would be happy to see one of these things implemented on the next update!
• 
  Jan 25, 2018
  hicomsolutions Author

  Hi Mehdi29,
  I highly appreciate your suggestions, I will take a look at that.
  However, at the same time I also want you to know that this app is only the general template that may serves clients to build the first steps for their ideal app. So if you wish this app exactly tailors your requirements, I highly recommend you to make customization requests. You can contact @Codester to get further support.
• 
  Jan 26, 2018
  Mehdi29

  Yes! I hope Codester will not charge a lot for these changes!
• 
  Jan 26, 2018
  hicomsolutions Author

  Hi Mehdi29,
  Just feel free to contact them, I believe they will support you well.
• 
  Mar 3, 2018
  gusanakan

  is there available apk to test this app?
• 
  Mar 5, 2018
  hicomsolutions Author

  Hi Gusanakan,
  Thanks for contacting us. It's my pleasure to support you. So I would like to share with you the demo link:
  Android APK: http://27.72.88.241:1111/taxinear/android/demo/p141_android_demo.apk
  Please feel free to ask me if you have any feedback or questions. I'm always happy to help you.