15 Support questions or comments

• 
  10 hours ago
  pixel375

  No option to add something like godaddy or hostinger as affiliates?
• 
  10 hours ago
  riftzilla Author

  please contact us at https://support.riftzilla.com/

• 
  1 week ago
  Hamza142 Purchased

  Hi,
  I have set everything up, and it's working fine. However, I am unable to change the site logo and icon. I have tried many times in the admin panel, but every time, it's in vain. Can you please help me set this up?
  Thank you.
  Best Regards,
  Hamza Siddiq
• 
  1 week ago
  riftzilla Author

  Hi, that is a common issue. You need to clear your cache to see the changes.

• 
  2 weeks ago
  aboaseel

  I see in the demo that when I want to buy any domain, it is redirected to namesilo.com Is it possible to change to another company?
• 
  2 weeks ago
  riftzilla Author

  Namesilo.com the api provider and affiliate earning coming directly from namesilo.com for each domain purchase

• 
  1 month ago
  rgbrgb

  One limitation of this script is that you need to retype the same keyword each time you switch between features. For example, if I search for "chat" in the Search Domain feature and then want to use the AI Domain Generator, I have to enter the same keyword again.
  
  It should be that once i enter keywords in Search Domain and click on AI Domain Generator it should use that keyword for that purpose.

• 
  1 month ago
  wearefriends2019 Purchased

  hey! buddy check ur inbox im sending you msg. im facing new issue ?
• 
  1 month ago
  riftzilla Author

  we respond at your ticket

• 
  1 month ago
  wearefriends2019 Purchased

  hey! buudy help me. check your Inbox .
• 
  1 month ago
  riftzilla Author

  please contact us at https://support.riftzilla.com/

• 
  3 months ago
  Zothecula Purchased

  I keep getting this error:
  
  ERROR: Could not connect. SQLSTATE[HY000] [1045] Access denied for user 'dragocom_dompro'@'localhost' (using password: YES)
  
  I have edntered the right username and password, I have checked it 30+ times.
• View 2 more replies
• 
  3 months ago
  riftzilla Author

  Hi , yes the database info you are entering not correct , but we do offer free installation , please open a ticket here : https://support.riftzilla.com/ waiting for you !
• 
  3 months ago
  Zothecula Purchased

  I haved checked the .env file, your script is putting the db password in the file but it is not putting the username and db name in. I do not give out access to my server sorry. I have installed 5K+ scripts or more in my life, so I have an idea what I am doing hehe
• 
  3 months ago
  riftzilla Author

  We are not asking for access to your server. We can guide you step by step and help you with the manual installation. Since the database credentials are stored in the .env file, you can import the SQL file from phpMyAdmin. The SQL file is located in the /install folder.
• 
  3 months ago
  Zothecula Purchased

  Tried that, same error. Tried it on 2 separate servers. One running cPanel and the other running CWP as panels. Same thing on both. Your installer doesn't seem to be putting the db username and db name into the env file properly.
• 
  3 months ago
  riftzilla Author

  Im sorry to hear that but we are ready to help you out step by step , give us a message at telegram :
  https://t.me/Riftzilla
  Or open a tick at https://support.riftzilla.com

• 
  5 months ago
  codervp

  Hii @riftzilla,
  i am coder_vp author of codester,
  and you are also, I just want to tell you that I want to collaborate with you,
  what do you say about it
• 
  5 months ago
  riftzilla Author

  Hi absolutely !
  https://t.me/Riftzilla

• 
  6 months ago
  radjei Purchased

  Please i have purchase the script, but if i add logo and favicon it doesn't work. after update and save and refresh the home page my logo doesn't appear.
  
  Please help.
• 
  6 months ago
  riftzilla Author

  Hi, that is a common issue. You need to clear your cache to see the changes.
• 
  6 months ago
  radjei Purchased

  it worked thank you

• 
  6 months ago
  intellixis Purchased

  Hello there,
  
  Thanks for your fast response!
  I placed the API according to the documentation, and the issue persists. I will generate a new ID and API to discard the possibility of data malformation.
  
  TDomainsPro is among the best scripts I've seen in my 30+ IT journey! Smart and Intuitive.
  
  Best,
  Jorge
  
  
  
• 
  6 months ago
  riftzilla Author

  thank you again for your positive feedback , please refer to our support desk we will support you for each step https://support.riftzilla.com/
• 
  6 months ago
  intellixis Purchased

  Hello there,
  I managed to install the app successfully. The culprit was a missing CGI folder in the folder destination!
  
  Thanks an bundle for your asistance