179 Support questions or comments

• 
  11 months ago
  Michel11

  Hi,
  We bought the Epicdate script and 4 other plugins and the installation, but unfortunately you installed it on the wrong location: we want it to be installed on app.datingwinners.com and not on www.datingwinners.com where you installed it. My webdesign company confirmed me that they asked you to install at app.datingwinners.com. Can you please adjust this and install on the asked location ? Kind regards
• 
  11 months ago
  epicstudio Author

  Hi Michel, I am on continuous communication with spotgroup. I explained them with details that the problem is on the hosting company. They must enable the app.datingwinners.com subdomain and point it to the directory I already transferred the script files. If you try to access app.datingwinners.com from your browser you will get the error that the site is not found dueand this is beacuse of dns error. This means that I cant install the script into this subdomain because simply I (and anyone else) don't have access. This is not has to do with your webdesign company or the script at all. This has to do with the HOSTING company.
  
  Next time please send me a private message through my profile page as is not a good tactic to share sensitive server's information publicly.
  
  Best regards!!

• 
  11 months ago
  padonis Purchased

  Thank you for being customer oriented and answering the customers
  
  Is the new version not ready?
  
  can i see new ver screenshot
  
  Thank you for respecting your customers and answering questions, this is the first thing in support
  It is called respect for the customer
  
• 
  11 months ago
  epicstudio Author

  We always answer and support our clients if they run into any issue about the script (technical or installation issues) and pre-sale questions. There is no need to repeatedly ask for the new update. When the update is ready we will announce it here. Best regards.

• 
  11 months ago
  Marvin34

  i need new payment method, its possible?
• 
  11 months ago
  epicstudio Author

  Sent PM

• 
  11 months ago
  vigitalconcept Purchased

  Hello, is it possible to use other payment method except from stripe and paypal?
  Since they are clearly not dating services friendly.
• 
  11 months ago
  Marvin34

  give me answer also pls

• 
  Feb 24, 2024
  maxi30

  Hello, is there a way to visit the admin area? Wants to explore the settings and customization options. Will it be possible to offer video and voice chat in the future? Thanks!

• 
  Feb 22, 2024
  padonis Purchased

  Thank you for being customer oriented and answering the customers
• 
  Feb 22, 2024
  padonis Purchased

  Is the new version not ready?
  
  can i see new ver screenshot
  

• 
  Feb 7, 2024
  thaippeppers Purchased

  I have issue in installation of the script, kindly chech your message or email. Thank you
• 
  Feb 7, 2024
  epicstudio Author

  Check PM

• 
  Feb 5, 2024
  padonis Purchased

  Is the new version not ready?
• 
  Feb 6, 2024
  ViceViceN Purchased

  The new version will be very nice and it will be worth the wait. I think it will be the best dating software on the market with this latest update.
• 
  Feb 6, 2024
  epicstudio Author

  Indeed

• 
  Feb 3, 2024
  1591

  Hi mate
  What about mob app?
  How to create webview app?
• 
  Feb 3, 2024
  epicstudio Author

  we are working on mobile apps

• 
  Jan 29, 2024
  ViceViceN Purchased

  Make a solid update and I will buy it again with all the add-ons. I expect a good update from you. I only trust you, you are the master of this job. It is a thousand times better, faster and more stable than other software.
• 
  Jan 29, 2024
  epicstudio Author

  Thanks mate. Will do.
• 
  Jan 29, 2024
  epicstudio Author

  Check you Private messages
• 
  Feb 6, 2024
  padonis Purchased

  Please send it to me if possible