26 Support questions or comments

• 
  1 month ago
  chioma1

  pre-purchase question: i would like a diffrent front end for my project. can i disable your frontend theme and use my template (html)?
• View 3 more replies
• 
  1 month ago
  TrickyCode Author

  Yes you can disable default website. In that case you should install the script on sub domain and upload your own frontend to your main domain.
• 
  1 month ago
  chioma1

  is there a way in your script to redirect to my frontend after a user logs out?
• 
  1 month ago
  TrickyCode Author

  It's possible by adding some extra code.
• 
  1 month ago
  chioma1

  Good to know. Thank you
  I am getting some error messages when I try to pay for the script via stripe. Is there a way around this. I want to pay for it
• 
  1 month ago
  TrickyCode Author

  Actually payment handled by codester.
• 
  1 month ago
  chioma1

  just tried again "An error has occured while processing your payment. Please try again"
  

• 
  2 months ago
  Relifin Purchased

  I am having issues with buying this script
• 
  2 months ago
  TrickyCode Author

  Please send us email to [email protected]

• 
  3 months ago
  officersiam

  access control not working
• 
  3 months ago
  TrickyCode Author

  Please check now

• 
  9 months ago
  britainfunds Purchased

  SMTP settings are not configured properly, I have tried several times. I have purchased this item from your website. I tried SMTP test with the same credentials in gmass, it is showing correctly, but not working in the script.
• 
  9 months ago
  TrickyCode Author

  You can send your cPanel access and your script admin login details to our support email so we can check it out. Here is our support email address: [email protected]

• 
  Jan 27, 2024
  ksamuel Purchased

  I will like to chat with the support, i have some few questions to ask. Kindly send me an email to relate with.
• View 1 more reply
• 
  Jan 27, 2024
  TrickyCode Author

  [email protected]
• 
  Jan 28, 2024
  ksamuel Purchased

  Thanks
  
• 
  Jan 28, 2024
  ksamuel Purchased

  I have sent you a mail, please check.
  
• 
  5 months ago
  Pradeepan

  when its generic, I suggest you comment here so that others are also benefited.

• 
  Nov 6, 2023
  Bolaji

  Hello i have purchased from CodeCanyon when it was there. I have a small issue. I updated the database via the sql and it's not reflecting on the backend
• 
  Nov 6, 2023
  TrickyCode Author

  Please send support email.

• 
  Sep 4, 2023
  dragonhordellc

  Ive updated the KYC how I would like it however its not submitting after uploads are there. Could you see what's going on?
• 
  Sep 4, 2023
  TrickyCode Author

  Any types of customization not included with the support.
• 
  Sep 4, 2023
  dragonhordellc

  I just need to know what files to edit I'm not asking you to go in and fix anything just need to know what files I need to edit.

• 
  Aug 17, 2023
  NotionSage Purchased

  Hey I went through your installation process and the website is showing just an input field and a blue button
  
  What does this mean?

• 
  Aug 14, 2023
  sunilray Purchased

  trying to setup in local taking backup form live server but getting 404 error while navigating. how can i fixed that error?
• 
  Aug 14, 2023
  TrickyCode Author

  Please send support message to [email protected] with your purchase details.

• 
  Aug 1, 2023
  timq

  good day. it shows deceptive site. please what do i do
• 
  Aug 1, 2023
  TrickyCode Author

  Hi. Please send support email to [email protected]