51 Support questions or comments

• 
  Sep 9, 2021
  Andleven Purchased

  Can you make money on it?
• View 6 more replies
• 
  Sep 9, 2021
  Andleven Purchased

  I started it doesn't buy anything
• 
  Sep 9, 2021
  jetblack Author

  Hello Andleven,
  Yes, the conditions should be met in order to trigger buy order.
  All the Best!
• 
  Sep 9, 2021
  Andleven Purchased

  do you have to wait a long time?
• 
  Sep 9, 2021
  Andleven Purchased

  Base Asset Trading Balance auto-filled?
• 
  Sep 9, 2021
  jetblack Author

  Hello Andleven,
  Actually, this depends on your settings.
  Please check Algorithm section of the documentation.
  At start, you need to set Base Asset Trading Balance. Then it will be autocalculated after successfull buy/sell orders.
  Please read documentation.
  Best Regards
• 
  Sep 9, 2021
  Andleven Purchased

  thanks
• 
  Sep 9, 2021
  jetblack Author

  You're welcome Andleven!
  Please also don't forget to look system.log contents for possible messages coming from Binance API.
  All the Best!
• 
  Sep 9, 2021
  Andleven Purchased

  [09-Sep-2021 16:10:05 Asia/Almaty] PHP Fatal error: Uncaught TypeError: number_format(): Argument #2 ($decimals) must be of type int, float given in /home/p/pointbks/bot/public_html/site/php/model/api.php:847
• 
  Sep 9, 2021
  jetblack Author

  Hello Andleven,
  I've checked your settings,
  Asset Price Tick Size,
  Asset Lot Step Size
  and also Trading Fee Rate
  was empty.
  That should work now.
  Please read documentation.
  Best Regards

• 
  Aug 31, 2021
  มิสเตอร์

  Can profits be deducted from trading?
• 
  Aug 31, 2021
  jetblack Author

  Hello มิสเตอร์,
  You can manually adjust trading balance at any time.
  For automation, you'll need to do custom coding.
  All the Best!
• 
  Sep 2, 2021
  Miraj23 Purchased

  Hi if I buy can I further sell it ? For example if I want to sell this to 1000 user ? Do I need to buy that much licscence ? Or it's there unlimited version also?
• 
  Sep 2, 2021
  jetblack Author

  Mello Miraj23,
  
  Extended License allows distributing/sublicensing the source files as part of a larger project.
  https://support.codester.com/hc/en-us/articles/115000017025-What-licenses-are-there-
  
  Best Regards.
  

• 
  Aug 7, 2021
  sleekventure

  If you ever decide to make it SaaS, I'm buying. Pls let me know, ok?
  Thanks!
• 
  Aug 7, 2021
  jetblack Author

  Hi bostjan37,
  Converting to SAAS would require a lot of work so that would be a new item.
  Thanks for your suggestion!

• 
  Jul 28, 2021
  ولدد Purchased

  I bought the code and try to install it on a local server but it doesn't work
• View 1 more reply
• 
  Jul 28, 2021
  jetblack Author

  Hello ولدد,
  Thanks for your purchase!
  I've sent you message to finish the installation together.
  All the Best!
• 
  Jul 28, 2021
  ولدد Purchased

  Okay
• 
  Jul 28, 2021
  jetblack Author

  Hi ولدد ,
  Installation is finished!
  Good luck on your trades
• 
  Sep 5, 2021
  devilson Purchased

  ERROR 0 - could not find driver

• 
  Jul 28, 2021
  Hocine3

  can i run this on local server?
• View 2 more replies
• 
  Jul 28, 2021
  jetblack Author

  Hello Hocine3,
  Yes, you can run the script on your local server.
  You can use packages like XAMPP.
  Best Regards.
• 
  Jul 28, 2021
  ولدد Purchased

  can i run this on local server?
  
• 
  Jul 28, 2021
  jetblack Author

  Hello ولدد,
  Yes, you can.
• 
  Nov 24, 2021
  maurilioljunior Purchased

  Hello developer, I installed xampp and would like support to finish the installation. would have how to access remotely?
  
  thank you
• 
  Nov 24, 2021
  jetblack Author

  Sure, please send me details using direct message.

• 
  Jun 30, 2021
  matejtu Purchased

  Hello, i bought your binance bot today and i have a litle problem. When i change the base asset and quote asset and click save i get the 500 error. What could be wrong?
  
  Regards,
  M.
• View 3 more replies
• 
  Jun 30, 2021
  jetblack Author

  Hello matejtu,
  Thanks for your purchase!
  This problem can be seen on some of hosting environments.
  Please send me email so I can give you edited site/php/model/original.php file and explain solution.
  Thanks!
• 
  Jun 30, 2021
  matejtu Purchased

  Hello, thanks for the fast reply. My mail is [email protected]
  
  Thanks again
• 
  Jun 30, 2021
  jetblack Author

  You're welcome matejtu!
  I'm sending you email now!
  All the Best!
• 
  Jun 30, 2021
  matejtu Purchased

  Thanks again for your help and best regards,
  M.
• 
  Jun 30, 2021
  jetblack Author

  Sure matejtu,
  It's a pleasure for me to help you solving the issue!
  Best Regards!
• 
  Jul 29, 2021
  matejtu Purchased

  Not yet. Iam currently writing some sugestions to improve the script and will send them to the author so he will see is is possible to upgrade the script.

• 
  Jun 29, 2021
  sylvain59300 Purchased

  Hi there, I have just bought your bot and tried to install it on server and on localhost but it doesn't work. Can you help me install it? Thanks
  
• 
  Jun 29, 2021
  jetblack Author

  Hello sylvain59300,
  Thanks for your purchase!
  Please send me hosting details by email so we can finish installation together.
  Best Regards

• 
  Jun 12, 2021
  dezavalia Purchased

  Hello, I would like to buy your script. If I can not do. Could you help or Install and Setup for me? I have dreamhost web server host.
  Thanks
• View 10 more replies
• 
  Jun 12, 2021
  jetblack Author

  Hi dezavalia,
  sure, you can request free installation assistance after your purchase.
  thanks
• 
  Jun 12, 2021
  dezavalia Purchased

  thanks
  
• 
  Jun 12, 2021
  jetblack Author

  you're welcome dezavalia!
• 
  Jun 14, 2021
  dezavalia Purchased

  Hello
  It is installed, but not work. I need your assistance. Thanks
• 
  Jun 14, 2021
  jetblack Author

  Hi dezavalia,
  Please send details by email so we can finish installation together.
  Best Regards
• 
  Jun 14, 2021
  dezavalia Purchased

  What details do you need? I send an email, with the url, you can see what not work. tell me, if you need access to ftp or to panel control
• 
  Jun 14, 2021
  jetblack Author

  Hi dezavalia,
  I've replied your email!
  Best Regards
• 
  Jun 14, 2021
  dezavalia Purchased

  yes. I had send the file error.log
• 
  Jun 14, 2021
  jetblack Author

  Hello dezavalia,
  Please send system.log file.
  Thanks!
• 
  Jun 15, 2021
  dezavalia Purchased

  Thank you very much for your help to finish the installation and adapt it to work on my server.
  Excellent support. highly recommended.
  Now I am ready to try and have a little fun with the cryptocurrency trade.
• 
  Jun 15, 2021
  jetblack Author

  Thank you dezavalia!
  It was a pleasure to me working together to finish installation.
  Good luck on your trades!
• 
  Jun 15, 2021
  dezavalia Purchased

  an additional question
  if I have 100 dollars to trade, for example BNB / USDT
  Should I put them in BNB or USDT?
  or is it indistinct? Thanks
• 
  Jun 15, 2021
  jetblack Author

  Hello dezavalia,
  If you are going to trade BNB with USDT,
  at the start you should set parameters like the following:
  base asset trading balance: 0
  quote asset trading balance: 100
  please also note that you should have 100 USDT in your account.
  Best Regards!

• 
  Jun 5, 2021
  ericnmk80 Purchased

  Hi, I would like to buy your system. Can you Install and Setup for me (I will provide you the PLESK Login).
  
  Thanks
• View 2 more replies
• 
  Jun 5, 2021
  jetblack Author

  Hi ericnmk80,
  Sure, please send me details after your purchase.
  Thanks!
• 
  Jun 5, 2021
  ericnmk80 Purchased

  Hi JetBlack, I have emailed to [email protected]. Pls install for me. Thanks
• 
  Jun 5, 2021
  jetblack Author

  Hi Eric,
  Installation is complete!
  Should you have any questions or ideas, please don't hesitate to contact me.
  All the Best!
• 
  Jun 5, 2021
  ericnmk80 Purchased

  Hi JetBlack, I have confirmed that the Installation is Done. Flawless. You are also very helpful to share knowledge, market movements and extremely friendly to work with. Replies are also prompt.
  
  Thank you again.
• 
  Jun 5, 2021
  jetblack Author

  Hi ericnmk80,
  It was a pleasure to me!
  You are very friendly and solution oriented.
  Let's keep in touch!
  All the Best!

• 
  May 28, 2021
  cnyxcker Purchased

  Can you make the UI design of the website look nice and consistent?
• View 1 more reply
• 
  May 28, 2021
  jetblack Author

  Hi cnyxcker,
  Since this is a tool to automate personal trading strategy and it is not developed to serve as a website, the primary goal is to add new features/make even further advancements in algorithm.
  Thanks for your interest!
• 
  May 28, 2021
  cnyxcker Purchased

  I am looking forward to it, you can develop more powerful and mature
• 
  May 28, 2021
  jetblack Author

  Thank you cnyxcker!
• 
  Jul 29, 2021
  ولدد Purchased

  Do you have good settings to make?