19 Support questions or comments

• 
  Mar 14, 2020
  santada Purchased

  Can you please help me understand what these IAP items mean?
  ProductDefine.EVERY_FAVORITE,
  ProductDefine.DRAGON_BREATH,
  ProductDefine.LET_THERE_BE_FIRE,
  ProductDefine.SNIPPING_FOR_DUMMIES,
  ProductDefine.TASER_LASER,
  ProductDefine.SHOCKING_SALE,
  ProductDefine.UPGRADE_ENTHUSIAST
  I couldn't find them in shop. Thank you.
• 
  Mar 14, 2020
  foxgames Author

  hi, we don't use these items. You can ignore, please only focus to item in the game scene
• 
  Mar 15, 2020
  santada Purchased

  Actually the special offer button sometimes appears to offer these IAP so we can't ignore it, especially on iOS where IAP is tested seriously.
  I guess that's why you never have mentioned iOS platform. I saw some places in your code are not iOS ready

• 
  Mar 14, 2020
  santada Purchased

  I found 2 bugs:
  1) In shop when we buy gems, for example, when I buy the 5000 gem pack multiple times, I still get reward like "first purchase".
  2) When we lost a level, when I tap the revive button for the 1st time, it won't show ads and just pause the timer, I have to tap it the second time for it to show rewarded ads.
  Please guide me how to fix. Thank you.
• 
  Mar 14, 2020
  santada Purchased

  For the second bug, it's just because of the slow loading of ads, I think the app should show user the reason of hanging.
• 
  May 18, 2020
  janizec Purchased

  
  after i change package id and i turn on iap from windod>service>inapppurchase. My app have crash.
• 
  May 20, 2020
  janizec Purchased

  ????????????????????????????????????????????

• 
  Mar 12, 2020
  foxgames Author

  Hello our clients
  We have a small bug in IAP but you can fix it very easy by replace InAppPurcahseControll.cs in scripts folder by this new file
  https://drive.google.com/file/d/1ItRWH176JsDbkOp_z-Mkkgz-aty7kMOS/view?usp=sharing

• 
  Mar 12, 2020
  santada Purchased

  Hi, I got this error when open the project for the first time.
  DirectoryNotFoundException: Could not find a part of the path "D:\MetalShooterSlug_ver1.0\MetalShooterSlug_src\Assets\Plugins\UnityPurchasing\Resources\BillingMode.json".
  
  I checked in folder UnityPurchasing, it doesn't contain Resources folder.
  I tried to delete the Library folder and import the project again, also re-import the IAP plugin multiple times, but it doesn't fix the issue.
  Please help. Thank you very much.
• View 3 more replies
• 
  Mar 12, 2020
  foxgames Author

  hi, please don't touch to this file. No effect to the game,IAP feature run normally
• 
  Mar 12, 2020
  santada Purchased

  ok thank you for your very fast response.
  The file BillingMode.json doesn't even exist so I couldn't touch it.
  So IAP on Android and iOS still works with this error exist right?
  Thank you!
• 
  Mar 12, 2020
  foxgames Author

  We have a small bug in IAP but you can fix it very easy by replace InAppPurcahseControll.cs in scripts folder by this new file
  https://drive.google.com/file/d/1ItRWH176JsDbkOp_z-Mkkgz-aty7kMOS/view?usp=sharing
• 
  Mar 12, 2020
  santada Purchased

  Thank you. This is helpful.
  Can you please confirm that IAP will work on iOS & Android after replacing this file?
  I need to know so I can plan how much time to spend on this project. Thanks a lot.
• 
  Mar 13, 2020
  foxgames Author

  it take about 5-7 working days for reskin
• 
  Mar 13, 2020
  santada Purchased

  Thank you.
  One more question outside of the game (please ignore if it's uncomfortable to answer): I see your other games on another store (sellmy...) which haven't available on codester yet, do you plan to sell them here too? Prices on codester are more reasonable and affordable. If you do, I'll be the very first one to purchase. Thank you.

• 
  Mar 6, 2020
  janizec Purchased

  what are you used for character? Sprite sheet?
• View 6 more replies
• 
  Mar 7, 2020
  foxgames Author

  no, I use spine animation from body part
• 
  Mar 7, 2020
  janizec Purchased

  this is your game uploaded on PS? https://play.google.com/store/apps/details?id=com.metal.shooter.commando.supersoldier.slug
• 
  Mar 8, 2020
  foxgames Author

  it's our client
• 
  Mar 9, 2020
  janizec Purchased

  Invalid serialized file version. File: "C:/Users/codester-18906-metal-shooter-slug-unity-project/MetalShooterSlug_ver1.0/MetalShooterSlug_src/resources/unity_builtin_extra". Expected version: 2019.2.18f1. Actual version: 5.6.5p4.
  
  how to resolve?
• 
  Mar 9, 2020
  foxgames Author

  it's not really a error, you can ignore it and run the game normal
• 
  Mar 10, 2020
  janizec Purchased

  Your documentation is too bad, I can't see anything in the Scene Tab.
  How can I reskin all graphics?
  Also, every time I play there is an error log, and it stops.
• 
  Mar 10, 2020
  janizec Purchased

  https://prnt.sc/rdyu9k
• 
  Mar 12, 2020
  foxgames Author

  hi
  Please play game from RootScene. Game object will be load from manager object, you can not see any thing in scenes
• 
  Mar 12, 2020
  foxgames Author

  if you still can not use this game template, please inbox to me. I use teamview to fix it for you

• 
  Feb 27, 2020
  dkam

  Hi,
  Can you please share your email or your skype ?
• 
  Feb 28, 2020
  dkam

  @foxgames ?

• 
  Feb 20, 2020
  antony889013 Purchased

  Hello Support,
  How to build the 64bit version for android app?
  I getting the bellow error while build the ARM64 apk version (enviroment: MacOS 10.15.3, Unity 2019.2.3f1, Scripting backend: IL2CPP)
  
  Build completed with a result of 'Failed'
  UnityEngine.GUIUtility:ProcessEvent(Int32, IntPtr)
  UnityEditor.BuildPlayerWindow+BuildMethodException: 3 errors
  at UnityEditor.BuildPlayerWindow+DefaultBuildMethods.BuildPlayer (UnityEditor.BuildPlayerOptions options) [0x00242] in /Users/builduser/buildslave/unity/build/Editor/Mono/BuildPlayerWindowBuildMethods.cs:190
  at UnityEditor.BuildPlayerWindow.CallBuildMethods (System.Boolean askForBuildLocation, UnityEditor.BuildOptions defaultBuildOptions) [0x0007f] in /Users/builduser/buildslave/unity/build/Editor/Mono/BuildPlayerWindowBuildMethods.cs:95
  UnityEngine.GUIUtility:ProcessEvent(Int32, IntPtr)
  
  Thanks.
  
• 
  Feb 20, 2020
  foxgames Author

  hi
  don't worry. Can you give me any contact? we can use teamview to check your issues direct. It's fixed quickly. Thanks
• 
  Feb 20, 2020
  antony889013 Purchased

  Hello,
  Please add me on Skype: timecity2014

• 
  Feb 11, 2020
  Vinod41

  Hello,
  Is there any reskin option? I mean can you reskin?
  I'm not a developer so looking someone who can provide same.
  Also I never worked in creating games or Unity.
  I acquired some games earlier and used Android Studio to manage admob ids etc.
  
  Let me know if reskin service is available.?
• 
  Feb 11, 2020
  foxgames Author

  hi
  this template don't use Android Studio to manager admob, we can use Unity to manage it directly
  we can work reskining for this game
• 
  Feb 11, 2020
  Vinod41

  What will be the quote for reskin?
• 
  Feb 13, 2020
  Vinod41

  Hi, let me know if possible?
  

• 
  Feb 9, 2020
  Finalboss

  Hi. Is this asset compatible with webgl? or can you provide me a webgl demo? Consider me a buyer if the answer is yes.
• View 18 more replies
• 
  Feb 9, 2020
  foxgames Author

  of course this game template can build to web gl, but we must to edit any key input for PC. We are happy to update for you if you buy this game
  thanks
• 
  Feb 10, 2020
  TT

  Need to pay to support web gl ?
• 
  Feb 10, 2020
  Finalboss

  @foxgames: this won't work for me. I need to be 100% sure that the game is compatible with webgl before proceeding with the purchase. Can you provide a working webgl demo or not?
• 
  Feb 10, 2020
  foxgames Author

  @TT: sure, free to covert to web gl
  
• 
  Feb 10, 2020
  foxgames Author

  @finalboss; Okay, I will make web gl version soon
• 
  Feb 12, 2020
  siinenn Purchased

  Hello,
  I purchased your pattern of the game. Do you have the option to add UnityAds rewarded and interstitial?
  
• 
  Feb 13, 2020
  foxgames Author

  now, all ads features use admob, but I can update Unity ads if you want to use
• 
  Feb 13, 2020
  siinenn Purchased

  I will be very happy. Unless it's too much trouble.Thank you in advance.
• 
  Feb 13, 2020
  foxgames Author

  I can send update version to you within any working days. Let's me know a contact
• 
  Feb 13, 2020
  Finalboss

  Hi @foxgames. Any update on webgl demo?
• 
  Feb 13, 2020
  siinenn Purchased

  Thanks. Here are my contacts
  [email protected]
• 
  Feb 14, 2020
  foxgames Author

  @Finalboss: we need any tasks to make webGL:
  - remove IAP feature
  -update Ads sdk
  -update joytick and mobile buttons to keyboard
  These task take heavy performance so we only update it for buyers
• 
  Feb 17, 2020
  siinenn Purchased

  Hello,
  Can you help me? When i build a game on Android, it does not run on device.
• 
  Feb 17, 2020
  foxgames Author

  what happed with it? crash?
• 
  Feb 17, 2020
  siinenn Purchased

  The app starts and shuts down immediately.
• 
  Feb 17, 2020
  siinenn Purchased

  update version Unity ads
• 
  Feb 17, 2020
  foxgames Author

  can you send my your apk?
• 
  Feb 17, 2020
  siinenn Purchased

  yes
• 
  Feb 25, 2020
  siinenn Purchased

  Hello. Can help with in-game purchases?
• 
  Feb 25, 2020
  siinenn Purchased

  I sent the information to your email address.
• 
  Feb 25, 2020
  foxgames Author

  Checking, I will confirm to you soon