7 Support questions or comments

• 
  Apr 21, 2021
  Pikoya Purchased

  Hello,
  We have an issue with the Ads setup.
  I PM'd you and waiting for your response.
  Can you please look into it? It holds us from publishing the game.
  
  Thanks
  
• 
  Apr 27, 2021
  foxgames Author

  hi
  can you tell me more detail about ads? it can not show?

• 
  Mar 30, 2021
  Pikoya Purchased

  Hello,
  We purchased the game and it works on the Unity Desktop platform. However, when we extract a build for an Android device, the touch is not working.
  We tested it on Android Studio, and this is the error we've received:
  
  AndroidJavaException: java.lang.NoSuchMethodError: no non-static method with name='StartMission' signature='(Ljava/lang/StringV' in class Ljava.lang.Object;
  java.lang.NoSuchMethodError: no non-static method with name='StartMission' signature='(Ljava/lang/StringV' in class Ljava.lang.Object;
  at com.unity3d.player.ReflectionHelper.getMethodID(Unknown Source:162)
  at com.unity3d.player.UnityPlayer.nativeRender(Native Method)
  at com.unity3d.player.UnityPlayer.access$300(Unknown Source:0)
  at com.unity3d.player.UnityPlayer$e$1.handleMessage(Unknown Source:95)
  at android.os.Handler.dispatchMessage(Handler.java:103)
  at android.os.Looper.loop(Looper.java:214)
  at com.unity3d.player.UnityPlayer$e.run(Unknown Source:20)
  at UnityEngine.AndroidJNISafe.CheckException () [0x00000] in <00000000000000000000000000000000>:0
  at UnityEngine.AndroidJNISafe.CallStaticObjectMethod (System.IntPtr clazz, System.IntPtr methodID, UnityEngine.jvalue[] args) [0x00000] in <00000000000000000000000000000000>:0
  at UnityEngin
  
  Can you please resolve this issue for us?
  
  Thank you

• 
  Jan 26, 2020
  مصطفى4

  Does it work on Android Studio?
• View 1 more reply
• 
  Jan 28, 2020
  foxgames Author

  no, it open by Unity editor
• 
  Jan 29, 2020
  مصطفى4

  Can you make me an android studio file
• 
  Jan 30, 2020
  foxgames Author

  yes, I can make android studio project from Unity
• 
  Jan 30, 2020
  مصطفى4

  Yes, I want an Android Studio project

• 
  Jan 12, 2020
  KamranKhan089 Purchased

  Hi I have checked the app screen turns black after playing for a while might some thing to do with ad integration?
  Could you please fix that before buying code?
  Device : Honour 7c
  OS : Android 8.0
• View 1 more reply
• 
  Jan 15, 2020
  foxgames Author

  we check apk with Samsung device but it run normally
  this is my capture
  https://drive.google.com/file/d/1FOTGX6pQ1BDAknIbHRsJjuxXW4aTxxgK/view?usp=sharing
  we have not Hornour device, it's not popular
• 
  Jan 24, 2020
  KamranKhan089 Purchased

  Well I purchased, but I think , Reskin document needs more elaboration with original sources of Texture files as well? since texture packer or what ever tool has been used not sure
• 
  Jan 25, 2020
  foxgames Author

  you can reskin texture file by photoshop but this game has 3d models and texture files
• 
  Jan 27, 2020
  KamranKhan089 Purchased

  How can you help me with re-skin

• 
  Jan 6, 2020
  anandstha Purchased

  Hi Dear,
  
  I purchased your template. However on getting gems, i don't understand time loading 2 minutes part. Even though ad is clicked, gems aren't added. Also i want to disable banner ad on home screen. How to do that? Can you guys help in reskin too for extra charges?
  
  Thank you
• 
  Jan 15, 2020
  foxgames Author

  hi sorry for late
  We will check your issues and support you soon

• 
  Dec 11, 2019
  crayon

  Hi,has this game been released on IOS? Still on APP STORE?
• 
  Dec 11, 2019
  foxgames Author

  not yet

• 
  Nov 19, 2019
  Mshahzadh

  Hi,
  
  We try your demo apk but Canon is not working properly
• View 2 more replies
• 
  Nov 19, 2019
  foxgames Author

  hi
  crash on your device?
• 
  Nov 19, 2019
  Mshahzadh

  Canon is stuck after game load. And bottom banner is overlap on it.
• 
  Nov 19, 2019
  foxgames Author

  see it! what's your device?
• 
  Dec 2, 2019
  njcl

  The APK cannot be run. Various devices have been tried. It is recommended to change the apk that can run.
• 
  Dec 2, 2019
  foxgames Author

  okay, I check it again soon