1 Support questions or comments

• 
  Jul 4, 2019
  villdoe

  Not saving videos to album : Export finished; status!=Completed; error=\(exportSession.error)
  
  Please solve this as soon as, or want refund.
  
  Thanks.
• View 3 more replies
• 
  Jul 4, 2019
  iosappsworld Author

  Dint panic, i will fix this.
  
  Share me complete log and screenshot
• 
  Jul 4, 2019
  villdoe

  its working with only photos, Not photo + video
  
  
  
  Here is log :
  
  2019-07-04 13:23:53.766183+0530 VideoMaker[16133:2482933] Asset(<VAssetPHImage: 0x2835309b0> Video download resultHandler; self.downloadPercent=0.000000; asset=<AVURLAsset: 0x281558960, URL = file:///var/mobile/Media/DCIM/108APPLE/IMG_8018.MP4>, audioMix=(null)
  2019-07-04 13:23:53.766361+0530 VideoMaker[16133:2482933] Got downloadProgress notification downloading=N progress=1.000000 isSelected=N
  2019-07-04 13:23:53.769875+0530 VideoMaker[16133:2482772] Got downloadProgress notification downloading=N progress=0.000000 isSelected=Y
  2019-07-04 13:23:53.784592+0530 VideoMaker[16133:2482950] Asset(<VAssetPHImage: 0x2835309b0> Video download resultHandler; self.downloadPercent=0.000000; asset=<AVURLAsset: 0x281302420, URL = file:///var/mobile/Media/DCIM/108APPLE/IMG_8018.MP4>, audioMix=(null)
  2019-07-04 13:23:53.785139+0530 VideoMaker[16133:2482950] Got downloadProgress notification downloading=N progress=1.000000 isSelected=Y
  2019-07-04 13:23:55.416168+0530 VideoMaker[16133:2482772] ImageSelectorController dealloc
  2019-07-04 13:23:56.522099+0530 VideoMaker[16133:2482772] Render for caching
  2019-07-04 13:23:56.569604+0530 VideoMaker[16133:2482772] 0.000000
  2019-07-04 13:23:56.579987+0530 VideoMaker[16133:2482772] 1.054617
  2019-07-04 13:23:57.095245+0530 VideoMaker[16133:2482772] Step3 dealloc
  2019-07-04 13:23:57.111791+0530 VideoMaker[16133:2482772] 0.000000
  2019-07-04 13:23:57.121321+0530 VideoMaker[16133:2482772] 1.054617
  2019-07-04 13:24:15.681059+0530 VideoMaker[16133:2482772] Export movie to URL = file:///var/mobile/Containers/Data/Application/936580AE-ED4B-4B81-9DD4-474D61B44C24/Documents/04-Jul-2019%20at%201:24%20PM.mov
  2019-07-04 13:24:15.712635+0530 VideoMaker[16133:2482772] Export finished; status!=Completed; error=(exportSession.error)
  
• 
  Jul 4, 2019
  iosappsworld Author

  Ok thanks for the information, i will check
• 
  Jul 4, 2019
  iosappsworld Author

  Ok thanks for the information, i will check
• 
  Jul 4, 2019
  villdoe

  Please solve it today. Thanks.
• 
  Jul 4, 2019
  villdoe

  Any updates ?