8 Support questions or comments

• 
  Aug 16, 2019
  Eugen2

  I see you can't add an investment method more than once.. I want to set it to Package 1: Bitcoin, 110%, 7 days. Package 2: Bitcoin, 150%, 10 days... etc..
  But in demo, when I try to add a second Bitcoin package, it says Bitcoin already exists..
  So there is no way to add multiple packages of the same investment method?

• 
  Aug 13, 2019
  cryptgate Purchased

  I tried to install the script but whenever I complete all steps it goes straight back to step 1 of the install. Any idea why?
• View 14 more replies
• 
  Aug 13, 2019
  exchangesoftware Author

  Set chmod 777 of install file and configs directory
• 
  Aug 13, 2019
  cryptgate Purchased

  Hi. I did. Still the same issue. Please could you check your email so that I can give you server access?
• 
  Aug 13, 2019
  cryptgate Purchased

  Please help. We would like to get started asap.
• 
  Aug 13, 2019
  cryptgate Purchased

  requires $_SESSION['license_key'].. My developer says this is the problem.
• 
  Aug 16, 2019
  cryptgate Purchased

  No reply from author. The script is broken. Do not buy because you wont get support.
• 
  Aug 16, 2019
  exchangesoftware Author

  Please resend your support email
• 
  Aug 16, 2019
  cryptgate Purchased

  Are you going to help or not? I already paid another developer over $350 to try to fix your script. 3 days and no support from you.
• 
  Aug 16, 2019
  exchangesoftware Author

  Script no have issues, just need right configuration. Check your mail
• 
  Aug 16, 2019
  cryptgate Purchased

  you have not sent any mail.
• 
  Aug 16, 2019
  exchangesoftware Author

  Wait will resend
• 
  Aug 16, 2019
  cryptgate Purchased

  script is still not installed after 3 hours of you asking me for server details
• 
  Aug 16, 2019
  cryptgate Purchased

  Still no email
• 
  Aug 16, 2019
  cryptgate Purchased

  1 hour past since you mentioned you are installing the script. Could you please let me know if you are going to install the script or keep wasting my time.
• 
  Aug 17, 2019
  cryptgate Purchased

  Author sends me a mail saying he is busy installing the script. That was 24 hours ago. Hasn't responded since then.
• 
  Aug 18, 2019
  cryptgate Purchased

  This is just ridiculous. The script wont install, even after paying a freelancer $350 to try to get it installed the author wont respond or help at all. He lied to me saying he is installing the script and then hasn't replied for 48 hours. Maybe you don't know how to install your own script? Is that why its taking 48 hours?
• 
  Aug 20, 2019
  cryptgate Purchased

  Please check your email. Investments are not working. It is displaying a minimum amount error.
• 
  Aug 21, 2019
  cryptgate Purchased

  I'm requesting a chargeback for this item. Its full of bugs and issues. Payments not confirming automatically, deposit modal times out after 80 seconds. Second investment doesn't show in user account. Plus the developer keeps giving us false hope saying he will fix the issues and then disappears for 2 days. As soon as he responds saying he is working on it you don't get another reply. 2 days later he comes online saying he is fixing it. again hes gone. I've had to spend another $500 just to fix these bugs by another freelancer. I'm not spending anymore. I want a refund. This script does not work and the only person that can fix it doesn't want to help.

• 
  Aug 5, 2019
  Jayy Purchased

  hi. I' m can't install script . you can help me
• 
  Aug 6, 2019
  exchangesoftware Author

  Yes, send support email to [email protected]

• 
  Jul 28, 2019
  SulegDotCom

  in short, these are just CoinPayments.net crafts (((

• 
  Jun 21, 2019
  jmacbraun

  I think this seller not support !!!

• 
  Jun 7, 2019
  vahidshaik1901 Purchased

  Unable to install this script. Please help me i send email

• 
  May 13, 2019
  Фил

  Hello. I can not login in the demo account... after ustername and Passwort thy want Authorization code from E-Mail
  
• 
  May 13, 2019
  exchangesoftware Author

  Try now.

• 
  May 9, 2019
  IGCGamers Purchased

  How about the withdrawals for crypto currencies? Is it automatic or it has to be processed manually? In the admin i dont see an option to approve or decline the withdrawal. please clarify
• View 4 more replies
• 
  May 9, 2019
  IGCGamers Purchased

  How about the withdrawals for crypto currencies? Is it automatic or it has to be processed manually? In the admin i dont see an option to approve or decline the withdrawal. please clarify
• 
  May 10, 2019
  exchangesoftware Author

  If have a withdrawal requests, its shown on admin dashboard.
• 
  May 10, 2019
  IGCGamers Purchased

  so it is manual withdrawal right?
• 
  May 10, 2019
  exchangesoftware Author

  yes, need admin to preview withdrawal.
• 
  May 17, 2019
  IGCGamers Purchased

  After the total number of days the investor gets his investment back or no? Example - If a person invests 1 btc for a 120 days program, after 120 days he will get his principal back or no? If he gets his principal back, is there a way to turn off that setting? I want to pay 1.5 percent everyday for 100 days and stop the payment. So he will get back principal and profits. Is there a way to do like that? How the daily profits are credited? Is it automatic through a cron job or i have to run some file manually every day? Please clarify. Does Coinpayments allow this kind of website? Won't they ban the account?
• 
  May 24, 2019
  IGCGamers Purchased

  After the total number of days the investor gets his investment back or no? Example - If a person invests 1 btc for a 120 days program, after 120 days he will get his principal back or no? If he gets his principal back, is there a way to turn off that setting? I want to pay 1.5 percent everyday for 100 days and stop the payment. So he will get back principal and profits. Is there a way to do like that? How the daily profits are credited? Is it automatic through a cron job or i have to run some file manually every day? Please clarify. Does Coinpayments allow this kind of website? Won't they ban the account?
• 
  May 24, 2019
  IGCGamers Purchased

  i am ready to buy immediately. Please respond to my previous message. After that ill buy it immediately.