17 Support questions or comments

• 
  Apr 3, 2021
  murat0901 Purchased

  Hello i bought your app. It's working when i make apk to my phone. But when i publish on play store it crashed and not working. I got some errors. Can you help me

• 
  Mar 13, 2021
  Pok

  Hi, I follow your instruction below but I can not find where I can set my privacy policy link. Please explain more. Thank you.
  
  8. Menu
  The menu items can be edited at “app/src/main/res/menu“.
  The menu navigation controls can be edited under “onNavigationItemSelected()” method located at the
  MainActivity class. This is where you can set your privacy policy link.
• 
  Mar 13, 2021
  LiteSoftwares Author

  Already replied via message.

• 
  Mar 13, 2021
  Pok

  Hi
  
  I face the error below after I follow this step 3.Synchronize the project. Main menu -> File -> Sync Project with Gradle Files.
  
  A problem occurred configuring project ':app'.
  > Failed to notify project evaluation listener.
  > org.gradle.api.file.ProjectLayout.fileProperty(Lorg/gradle/api/provider/ProviderLorg/gradle/api/file/RegularFileProperty;
  
  Please help. Thank you.
• View 1 more reply
• 
  Mar 13, 2021
  LiteSoftwares Author

  Hi, what Android Studio version are you using?
• 
  Mar 13, 2021
  Pok

  Hi, I use Android Studio version 4.1.2
• 
  Mar 13, 2021
  LiteSoftwares Author

  The project was created using Android Studio 3.5.
  There could have been a breaking change in newer versions.
• 
  Mar 13, 2021
  LiteSoftwares Author

  Apparently, this should fix it https://stackoverflow.com/questions/63206719/gradle-failed-to-restore-unable-to-find-method-org-gradle-api-file-projectlayo/63206864#63206864.

• 
  Feb 18, 2021
  zaamcool Purchased

  Hi,
  I downloaded your new version 2.0 and changed the api 29, found "getExternalStorageDirectory" problem. please see the save directory issue.
  
  Thanks
• View 2 more replies
• 
  Mar 15, 2021
  LiteSoftwares Author

  Hi, were you able to fix the issue? please let me know if not.
  Thank you.
• 
  Mar 17, 2021
  Pok

  Hi @zaamcool. I face the same problem after target api 29 too. Do you have the solution?
• 
  Mar 17, 2021
  zaamcool Purchased

  still not, Api 29 did not support "getExternalStorageDirectory" code. please help.
• 
  Mar 19, 2021
  LiteSoftwares Author

  v2.1 update has just been released to fix the issue.
• 
  Mar 25, 2021
  Pok

  Hi, v2.1 is able to save the images to smart phone album. However the history tab of this script is not show the saved images. I bought this script since a week but I still can not submit it to google playstore. I tried to follow up via direct message but no response. When will you update the workable script? Please advise. Thanks @LiteSoftwares

• 
  Jan 15, 2021
  hashnishri

  Hi, Is it legal to submit this app to play store? downloading video content from insta?? Thanks!
• 
  Jan 15, 2021
  LiteSoftwares Author

  Yes you can but don't infringement on Instagram's trademark when naming your APP.
• 
  Mar 1, 2021
  LiteSoftwares Author

  *don't infringe

• 
  Jul 22, 2020
  fsquarestudio

  can i download letest instagram reels video?
  
• 
  Jul 22, 2020
  LiteSoftwares Author

  Hi, I can't tell hence Instagram reels is yet to be released to the public but I doubt.

• 
  Apr 12, 2020
  adrar Purchased

  hi i want to ask you why admob banner not appear after today from sing in with admob...when i put id ads test it's work but when i put my id ads not working
• 
  Apr 14, 2020
  LiteSoftwares Author

  Hi, the ads will eventually appear. It is up to Google Admob to show ads.
  Thank you.

• 
  Mar 20, 2020
  Dilshan69

  Can we add this app to play store without any problems ?
• 
  Mar 20, 2020
  LiteSoftwares Author

  Hi, yes you can upload to Playstore without any problems.
  Make sure you follow Instagram guidelines for naming to avoid IP problems.

• 
  Mar 17, 2020
  pamati63 Purchased

  1. The video is not downloaded in the album post. (not even the first one will be downloaded)
  2. On the download page, the previous image is cached and displayed for subsequent download.
  
• 
  Mar 18, 2020
  LiteSoftwares Author

  Hi, thank you for bringing this to my notice. This will be worked on in the next release.
• 
  Mar 19, 2020
  pamati63 Purchased

  ok thanks, I look forward to receiving your update. When are you publishing?
• 
  Mar 22, 2020
  LiteSoftwares Author

  Version 2.0 will be out this week.

• 
  Mar 5, 2020
  shajipk20

  If purchase this item do you help me reskin app
• 
  Mar 5, 2020
  LiteSoftwares Author

  Hi @shajipk20, I am currently not available for reskinning.
  Thanks for purchasing.