18 Support questions or comments

• 
  Aug 23, 2021
  Riches

  I want to buy the source codes and one with demo working???

• 
  Jun 21, 2021
  Riches

  Good day author! I would like to have this system please! I would the customization myself! How much is the source codes? I need it ASAP
• 
  Jun 27, 2021
  isoftlabs Author

  @riches you can mail us at [email protected] , since we no longer selling our currently products and future products on codester

• 
  Dec 1, 2020
  Yody

  Hi Inisoft,
  
  I've some issues like others :
  
  issues on the product :
  1. Folder Tutorial is Empty
  2. Forgot password is not working
  3. SMS Setup Page is not working - 404 (Code incomplete)
  4. Queries & Response Page : Bugs on the Reply Status Hyperlink
  5. Logout button in admin page not working
  6. Change password in admin page not working
  7. Profile page in admin page not working
  8. Forgot password in client page not working
  
• View 4 more replies
• 
  Dec 2, 2020
  mnjuki

  Has the developer responded to your issues?
• 
  Dec 3, 2020
  AdamsTuva Purchased

  None of the issues raised were ever addressed
• 
  Dec 3, 2020
  isoftlabs Author

  Hi guys pls don’t play tricks (buy and place refund request) here, if you are looking for a free application pls develop it on your own. Instead don’t share the negative comments. If software not working how come you see the demo site here ??? And how come other customers using from long time ?? We have noticed same person is purchasing software couple of time and purposely share negative comments and he/she submitting for refund request .
• 
  Dec 3, 2020
  isoftlabs Author

  Software works 5.6 PHP version but this gentle man don’t want change his server version to 5.6 from 7.x
• 
  Dec 3, 2020
  isoftlabs Author

  Wondering where did you learn this tricks/skill set ???
• 
  Dec 3, 2020
  mnjuki

  We did not come here to give free money to developers for source code they cannot fix or offer support.
• 
  Dec 4, 2020
  Yody

  Hi i dont play any trick in here, when i purchase all put the bad review that why i ask and comment here, but im still believe in you and then i make the purchase, and then after i check im very disappointed with the support and code quality. I request the refund because its my rights and codester is approve it, if the codester is not approve by refund request means its something wrong with me, but they have approve it means its something wrong with you ? that's the logic...

• 
  Nov 3, 2020
  mnjuki

  Hello, I recently acquired this application but I'm having the some issues:
  i. Emailing functionality is not working,
  ii. System logs are not being generated,
  iii. User manual is not available in downloaded files.
  I sent an email on the same and on skype but no response yet. Please address the issues.
  Mnjuki.
• View 8 more replies
• 
  Nov 16, 2020
  mnjuki

  Kindly offer support, it's frustrating waiting for weeks at a time to get replies that don't even address the issue. Or else, give me a refund.
• 
  Nov 28, 2020
  Yody

  Hi mnjuki, are you able to install the source code and running it?
  wanted to purchase the code but looks alot issues.
• 
  Nov 30, 2020
  isoftlabs Author

  @Yody, we are not understanding why people keep post negative comments although try to help them. We keep highlighting ensure the PHP version and .htaccess files /FTP/mail server. If you would like to buy pls go ahead, if you want our team to setup from your server pls contact us [email protected], or skype us : infisoftglobal
• 
  Nov 30, 2020
  mnjuki

  @Yody, I was able to install the source code and run it. Just some teething problems that are not being addressed well.
  @isoftlabs, check your mail.
• 
  Dec 1, 2020
  isoftlabs Author

  Hi mnjuki replied you .Tq
• 
  Dec 1, 2020
  mnjuki

  isoftlabs, is your reply the email 'Can you change to 5.6 and see?'....
• 
  Dec 1, 2020
  Yody

  I check the code some is not complete,..tutorial folder is empty...
  Some configuration is hard coded.
  
  Anyway that we can get a refund haha
• 
  Dec 1, 2020
  mnjuki

  Its been over 30 days and they still haven't resolved my issues. They email me that I should try reverting to PHP 5.6.
  What a joke!
• 
  Dec 1, 2020
  Yody

  Hi mnjuki, have you raise a ticket a to request a refund ?
• 
  Dec 1, 2020
  mnjuki

  Yody, congrats on the purchase...lol! Just raised my refund ticket.
• 
  Dec 4, 2020
  Yody

  Hi mnjuki, i just got my refund,..but you need to be carefull because when raise the refund request later he will close the refund request by them self, you need to raise again so the admin of codester can get involve and check the situation.
  
  You just mention everything the error that you face, if they have no reply mean they cant fix the issues and the admin will help us.

• 
  Jun 23, 2020
  AdamsTuva Purchased

  Hey, I posted these queries below on your skype and comments on this page. How soon can we get feedback AND support?
  
  1. I can't seem to be able to add bidders, create accounts, or create anything new. Only edit existing items in the DB
  2. Can't log out
  3.Can't reset password
  4. And, this error - https://portal.tendercom.co.ke/notifications/post_general_notification
  How do I resolve that.
  Adams
• 
  Jun 24, 2020
  isoftlabs Author

  Hey, you have been replied on skype on same day when you post. Tq
• 
  Jun 24, 2020
  AdamsTuva Purchased

  Hey, can you kindly offer support on this product? https://prnt.sc/t5kj46
  
  Simple things like user manuals, folders are empty! I have requested this many times. Nothing at all! Is this also a hosting issue?
  
• 
  Jun 24, 2020
  AdamsTuva Purchased

  The response comes after 5 days and its always the same " its a hosting issue "
  

• 
  Jun 20, 2020
  AdamsTuva Purchased

  Greetings Infisoft,
  
  I purchase this.
  1. I can't seem to be able to add bidders, create accounts, or create anything new. Only edit existing items in the DB
  2. Can't log out
  3.Can't reset password
  4. And, this error - https://portal.tendercom.co.ke/notifications/post_general_notification
  How do I resolve that.
  Adams
  
• 
  Dec 1, 2020
  mnjuki

  Hi AdamsTuva, did they resolve the issues especially the fourth one? If they did, what was the solution provided by the developer?
• 
  Dec 1, 2020
  AdamsTuva Purchased

  This was never done!
  The system is incomplete, done with old versions
  I wouldn't recommend purchasing this unless you have a developer who will be open to redoing the code to standard.
  No support, just diplomatic answers
• 
  Dec 2, 2020
  mnjuki

  Did you request for a refund?

• 
  Jun 18, 2020
  elgyasi

  What's the difference between licences?
  
  The demo login is not working.

• 
  May 29, 2020
  bhennings

  Hi there, I find your app very promising, but I have two pre-sale questions: 1. Is there an API integrated? 2. Would it be possible to do some changes? Instead of uploading documents, I would like to connect to to our configurator app (which is in Laravel, APIs completely documented). Thanks!
• 
  May 29, 2020
  isoftlabs Author

  Hi @bhennings,
  1. No apis are integrated.
  2. Change /custom requests are accepted (extra charges applicable)
  For more details pls skype at : infisoftglobal
  
  Thanks.

• 
  May 11, 2020
  rafaelbraga Purchased

  I bought the system, but setting up email and ftp doesn't work
  
• 
  May 11, 2020
  rafaelbraga Purchased

  I need to check the problem please
  
• 
  May 14, 2020
  isoftlabs Author

  @rafaelbraga please check your mail, replied already. Tq

• 
  Apr 21, 2020
  lagoona

  The demo client login login button is not working . can you fix it so that i can test run the demo before purchase.